Consultant
Luxembourg, LuxembourgNetlink/AGBE Counsulting BV./SARL
janvier 2024 - aujourd'hui
Subject Matter expect, SWIFT Administration for Netlink ITB and customer SWIFT implementations. Support, maintenance, setup and administration of SWIFT Alliance Access in multiple environment (Routing, datawarehousing) Technical documentation, testing, release management, standards FIN and MX implementation.
Connectivity, PKI Management (HSM, Gateway, SWIFTNET Link)
Business or Sector Information and communication
Technical Consultant.
Luxemboug, LuxembourgNetlink/Eastnets
2023 - aujourd'hui
Implementation of the SWIFT based AML and Message Warehouse solution by Eastnets for multiple customers.
Application and Financial Messaging Support Engineer (SWIFT)
La Hulpe, BelgiumSWIFT
2016 - 2022
GTS Services Delivery, Support and advice for Financial Messaging for Market Infrastructure and Financial Service providers world wide, but operating mainly form the Benelux area. As such I heave a deep knowledge of all the SWIFT Application stack, and provided support in advice on all aspects for SWIFT from Messaging syntax, routing, administration, upgrades, and troubleshooting for SWIFT Premium customers, supporting different standards and channels (FIN, FinPlus, ISO20022 messaging, Target 2, SEPA payments, etc.)
Application Support (AS) Channels
Amsterdam, Netherlandsat ABN AMRO Bank ABN AMRO / IBM
2014 - 2015
GTS Services Delivery, Strategic Outsourcing Delivery (SOD) BeNeLux, AS Channels for Internet and Call Center operation. Support, Application Management, upgrade Genesys suite on in-house built IVR system, CISCO CM Support.
AGILE Application Owner
Brussels, BelgiumDeutsche Bank Europe GmbH, Belgian Branch GTO
2012 - 2014
Consultant | AGILE Application Owner. Integration, 3 level support, stabilization for a Genesys based IR- CTI solution using an Avaya PBX, Ideal Systems GWT, Affinity Leads and a Home Grown New Portal CRM application. Role included day to day project management, and hands on support and development.
CTI/CRM Consultant for Multiple customers
AXA, La Post, Orange (Mobinil), Nextira One, Barclays, Natwest, Unisys among others.
1999 - 2012
Multiple Implementations development and support for CTI and CRM projets, principally using Siebel and Genesys frameworks but not exclusively. Further details to be provided upon request