CV/Mission de Consultant itil problem manager freelance

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• IT Consultant - Infrastructure Manager

  RILC QualServ SRL
  Jan 2010 - Jan 2019

  City: Brussels
  Rubén ********
  Nationality: Spanish Date of birth: 12/10/1966 Gender: Male &#xF879 Phone number: (+32) 476681899
  &#xF0E0 Email address: ********
  &#xF3C5 Home: ********
  Country: Belgium
  Customer: subcontractor of Televic and Videlio for the final customer European Parliament.
  
  Environment: conference and meeting rooms managed by DG LINC CIIU.
  Job overview:
  &#x2022 Concept-Design
  &#x2022 Installation
  &#x2022 Configuration
  &#x2022 Maintenance
  &#x2022 Programmation - Programming
  Technical aspects:
  &#x2022 DG Linc IT infrastructure migration from current HP to Cisco switches by migrating rooms to DG ITEC
  infrastructure, re-configuration of all audio and video equipment.
  &#x2022 Installation, configuration, maintenance, and monitoring of the new CTULAN central management
  infrastructure based on VMWare ESXi servers and Synology NAS appliances.
  &#x2022 Installation, configuration, and maintenance of the new DANTE networks.
  &#x2022 Installation, configuration, and maintenance of the central monitoring solution based on PRTG using mainly
  SNMP.
  &#x2022 Installation, configuration, and maintenance of central SYSLOG server based on Kiwi Syslog.
  &#x2022 Installation, configuration, and maintenance of the central backup solution based on Acronis and local
  scripting.
  &#x2022 Installation, configuration, maintenance, and monitoring of the Active directory and DNS for central user
  management and GPO policies.
  &#x2022 Monitoring of the new central audio recording solution based on SoundEyes for CRE and MRS projects.
  &#x2022 Maintenance of the central CA to distribute proper X509 certificates on the CTULAN network.
  &#x2022 PoC installation, configuration, and maintenance of Digital signage, global anti-virus solution, etc.
  Technologies:
  &#x2022 IT: Cisco and HP switches, PRTG Network Monitor, Kiwi Syslog Server, VMware ESXi, Active Directory,
  Windows 7/10/2012R2.
  &#x2022 Audio/Video: Axis, Crestron, DANTE, Alias SoundEyes.

• IT Consultant - Infrastructure Manager

  RILC QualServ SRL [
  Jan 2010 - aujourd'hui

  Business or sector: Financial and insurance activities
  Customer: High-SEA SRL
  Environment:
  Dedicated physical servers hosted in a 3rd-party datacentre and each hosting virtual servers and appliances, and
  interconnected with VPN IPSec.
  Servers side:
  - Physical servers interconnected with VPN IPSec.
  - Virtual environment design, installation, and maintenance.
  - Security design and implementation.
  - Windows-based SAP and Active Directory/DNS, and Ubuntu-based Web services such as bug tracker, IMPEX,
  DNS, syslog, Wiki, IDS/IPS, VPN server, PKI.
  - Lock-down and audit/pentest of servers.
  - WAF based on pfSense/Squid. ModSecurity in PoC.
  - Backups and Imaging.
  Clients side:
  - Windows-based laptops.
  - Remote access via VPN and client-based authentication (Smart-card, Client/Machine Certificate, RADIUS)
  - Microsoft Office365 (former MS Online Services): setup, maintenance, and end-user support.
  - Backups and Imaging.
  Technologies used:
  VMware ESXi/Proxmox, pfSense, OpenVPN, VPN IPSec, PKI, Kali (PenTest), Suricata (IDS/IPS), Squid forward/
  reverse proxy/Artica Reverse Proxy, PKCS11/eID, FreeRADIUS, SFTP, NextCloud, Windows 2012R2/10, Active
  Directory, osTicket, BIND9, PRTG/Kiwi/Graylog, DokuWiki, MS Office365, Altaro VM Backup/Proxmox Backup,
  ModSecurity.
  Practices:
  &#x2022 ITIL-based practices: change, incident, and problem management. Troubleshooting.
  &#x2022 Documentation of installation and procedures.
  &#x2022 Training an

• Network Security Engineer

  RILC QualServ sprl
  Jan 2010 - Jan 2017

  Customer: subcontractor of Prodata Systems (Zaventem &#x2013 Belgium) for the final customer General Secretariat of
  the Council of the European Union
  Environment:
  - BCP-compliant non-classified and classified (Restreint and Secret) networks with VPN-based WAN access for
  remote sites.
  - Production servers and end-user computers: Windows 2008R2/7, RPM-based Linux servers.
  Job overview:
  - Implementation, configuration, administration, and maintenance of GSC's security environment.
  - First easy-to-understand advices on security architecture and test scenarii before handover to engineering team.
  - Technical analysis and specification in order to integrate IT security solutions with reference to GSC's security
  policies.
  - Technical assessment of security technologies and products.
  - Installation and configuration of security appliances and software.
  - Rollback plans.
  - Training to newcomers.
  Technical aspects:
  - Segmentation of the environment in zones designed for less impact on production and layering of protection.
  Access of the end-users based on Check Point IA.
  - Isolation of the administrators in a parallel environment known as Management Domain.
  - Maintenance of Check Point IDS/IPS, help on SIEM integration with the security appliances.
  - Remote access management to GSC internal resources based on one- and two-factor authentication: SSL VPN,
  VPN IPSec for remote sites across sTESTA, SecurID with or without SMS OTP, Client certificate.
  - Virtual lab with security appliances and servers.
  - Forward and Reverse proxies design, implementation, and support for Internet access and access from sTESTA
  partners.
  - Firewalls configurations for projects such as UCC and VTC.
  - Development of scripts for certificate expiration monitoring and alert, web access alert, SNMP-based firewall
  inventory and routing discrepancies, SNMP-based monitoring, and standalone certificates analysis and
  decryption.
  - Configuration of HP IMC for security appliances monitoring.
  PoC implementation and follow-up with the GSC and third-parties contractors.
  - Steria's PKI security help and support for integration non-classified and classified environments.
  - Support on ConferenceNet firewall and Wi-Fi.
  Technologies used:
  Check Point Splat/Gaia firewall and IDS/IPS, Stonesoft firewall, NetASQ/Stormshield firewall and VPN IPSec, SINA,
  Blue Coat ProxySG and SSL Visibility, Juniper PulseSecure and firewall SSG, Nagios/Shinken/SNMP, RSA SecurID,
  Infoblox, HP IMC, Check Point/SINA VPN IPSec, Safenet client certificate authentication, VBScript, Python, Bash,
  dotNET C#, Wireshark/tcpdump, Wi-Fi IAC-BOX, MS Office, ROLAN PKI.
  Practices:
  - ITIL-based practices: change, incident, and problem management. Troubleshooting. OASIS.
  - Writing of documentation, operational guidelines, troubleshooting guides, and procedures.
  - Meetings animation.
  - Reporting.
  - Assets inventory lists.

• IT Infrastructure Manager

  Syncada Europe sprl [
  Jan 2004 - Jan 2010

  Address: Brussels (Belgium)
  Business or sector: Financial and insurance activities
  Evolution of the job position:
  - Network/Systems Administrator and BDA (FEB2004-MAY2008)
  - Senior Systems Engineer / IT Infrastructure Manager (MAY2008-JUL2010)
  Team supervised: 1
  Environment:
  - Windows-based internal and public servers, Windows clients, three plants interconnected.
  Job overview:
  - Design, deployment, standardization, and maintenance of more than 100 machines, and international support
  to USA and India.
  - Network and security topology design, implementation, and deployment with DRP.
  - Global backups procedures, imaging, and SAN implementation.
  - Hardware & Software purchases. Roles: recommend and/or decide.
  - Licenses management.
  - Procedures implementation and documentation.
  - IT CapEx establishments.
  - Responsible of the voice switching/IP system with its physical and logical isolations.
  - Explain in understandable words the technical aspects and impacts of the projects.
  Technical aspects:
  - Firewall migration from Check Point to Fortinet.
  - URL filtering, routing policies, MAC/IP filtering , Iptables/Netfilter, Snort IDS/IPS.
  - Sites interconnection with VPN IPSec.
  - Secure exchange of EDI files with PGP/GnuPG, SFTP, and OFTP.
  - Virtualized infrastructure protected by reverse proxy.
  - MySQL design, installation, and security.
  - Desktops security enforcement: IAM, PKI-based accesses to dedicated servers, and Active Directory GPOs.
  - Active Directory design, implementation, and security on Windows Server 2003 R2: GPOs, PKI, NTFS/S.
  - Share permissions, DFS, and Access-Based Enumeration. Core services started by "nobody"-like user account.
  Encrypted replication.
  - Novell Netware 5.x upgrade to Novell OES Netware/Linux with complete NDS and security re-design and
  implementation. Active Directory cohabitation.
  - Development and scripting.
  - Unattended OS installs and users maintenance.
  - Load-balancing of public servers.
  - Management of the central telephony system.
  Main projects:
  - Standardization of the client computers and migration to Active Directory.
  - Setup of the network and security infrastructures.
  - Office relocation. This mainly involves LAN, WAN/Telecommunication, security access, design and dimensioning
  of the datacentre, and coverage of the whole project.
  - Secure and automated data exchange with customers and their carriers through SSH and OFTP, and parsing of
  data before injection into production databases.
  Technologies used:
  Check Point, Fortinet, Windows 2000/XP/2003R2/2008R2, FoxPro, VBScript, Visual FoxPro, dotNET, VMWare
  Workstation, MySQL with Master/Slave redundancy, PKI MS CA/GnuPG, Cisco VPN IPSec, C#, MS Office 2000/2003,
  MS Project, MS Visio, Wireshark/tcpdump, Snort (IDS/IPS), Heartbeat, Windows LB, Odette FTP, ADSL/ISDN/PDH,
  VoIP, Nagios, OpenSUSE/Ubuntu/CentOS, MS Office, Wi-Fi LinkSys DDWRT54L, Ericsson switching/VoIP system.
  Practices:
  - Change, incident, and problem management. Troubleshooting.
  - Reporting.
  - Meetings animation.
  - Documentation

• Network and Systems Consultant

  Dow Corning Coordination Centre
  Jan 2003 - Jan 2004

  Address: Sene...