Support cisco


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CV de support cisco

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missions de support cisco

Exemple de missions d'Abdelkader, Support cisco

Orange CyberDefense - Paris August 2013 to Present
Network and Security Engineer
 Design and support network and security for different customers
 Customers : Louis Vuitton, French Gaz GRT
Support and troubleshooting security equipments
 Any level 2 or level 3 incidents
Support All Checkpoint and Fortinet product and versions (Gaia, VSX…)
Support F5 LTM v11
Support layer 2 and layer 3 design and Cisco routers and switches
 Provide design solution and documentation for customers

Societe Genrale – Paris May 2010 to Juin 2013
Network, Security Engineer
 3rd line support Engineer : Project and Support
 Design architecture for different projects (Load-balancing, Firewall, Proxies…)
Support and troubleshooting MPLS VPN
 Manage datacenter (Nexus 7k , 5k and 2k, VPC…)
 Migrate 20 Checkpoint clusters from R71.30 to R77.20
 Design BGP, OSPF, EIGRP, VPC, STP, Etherchannel..
 Manage and support Cisco Wifi
 Design, upgrade and configuration on network equipment
 Supervision with Nagios and CiscoPrime
Cisco ASR, ME, Nexus 7k, F5, Bluecoat, Checkpoint , Cisco ASA, Cisco ISE

Integralis - Reading UK September 2006 to Avril 2010
2nd line security support engineer
 European Support Center - support French and English customers
 Analyse, troubleshoot and resolve customers tickets
 Escalate tickets with vendors Nokia, Checkpoint, Cisco..
Support All Checkpoint product and versions (Nokia, Windows, SPLAT…)
Support F5 BigIP v4 and v9 , Radware
 Suport Cisco routers and switches
Support customers networks and infrastructure

France Telecom NOC - Paris June 1999 to July 2006
2nd line Network Engineer
 Configuring VPN MPLS for different sites
 Troubleshooting various VPN technology ISDN, Frame Relay
 Managing Cisco routers and switches ( PE, CE, MPLS...)
 Configuring NAT, Access lists, Network address, Security rules with Firewall FW.
 Configuring and set up Vlans ( Catalyst 6500…)
 Routing with OSPF and BGP
 Managing routers and switches with Ciscoworks2000

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