CV Business analyst itil : Les nouveaux profils identifiés

Exemple de missions de Hakim,
Business analyst itil habitant les Hauts-de-Seine (92)

EXPERIENCE PROFESSIONNELLE

IT PROGRAM MANAGER Aug 2020 – Present
Alstom – Paris, FR
Spearhead the integration of information systems and migration of on-premises applications to the cloud (Azure).
Design various integration and control processes and establish technical as well as functional deliverables.
Administer the implementation of a communication strategy and execute effective governance and planning initiatives.
Demonstrate proficiency in handling IT-related concerns by resolving cybersecurity issues in the technical, operational streams.
Drive operational efficiency by implementing an effective project management system beneficial to the whole organization; Initiate a fully functioning warning system to identify and address issues quickly.
Serve as a reliable organizational member by managing the program budget efficiently while observing top-notch integrity.

IT SENIOR PROGRAM MANAGER Nov 2019 – Jul 2020
Alten International – Paris, FR
Stimulated global improvement by conveying global processes, governance, and methodologies across strong international environments (France, Belgium, Luxembourg, Switzerland, Spain, etc.) and mitigating technological, operational, and financial risks.
Accomplished multiple projects by thoroughly analyzing and synthesizing essential information and provided top-notch solutions to operations while considering the economic strategy and objectives set by the company.
Identify clients’ strengths and weaknesses and implement necessary changes to improve organizational dynamics.
Established and implemented best processes for ALTEN IT/SI International environments by improving project scoping, business process and system design, test strategy, and project management support.
Managed plans effectively by coordinating the existing pipe and directing projects related to new organizational strategy.

11/2019 A ce jour - Paris ALTEN INTERNATIONAL

IT Senior Program Manager
Dans un environnement international très complexe avec les entités suivantes: France, Belgique, Luxembourg, Suisse, Espagne, Portugal, Suède, Finlande, Pays-Bas et Italie, Mon rôle est d'apporter un processus global de, Gouvernance, méthodologie, et organisation d'équipes pour projets et programmes, d'énormes couches d'applications business à évaluer avec l'organisation IT/SI afin de proposer une meilleure stratégie de pilotage et de prévention des risques technologiques, opérationnels et financiers.
Coordination des sujets d’intégration en cours afin de donner une visibilité de planning et opérationnel à l’exécutif et au business. Pilotage du programme de mise en œuvre du schéma directeur data /reporting…

06/2018 A ce jour - Paris EUROPCAR MOBILITY GROUP
IT Programs Manager

En tant que responsable des programmes, ma principale mission consiste à assurer une organisation des activités opérationnelles et informatiques pour 13 projets dans différents domaines : Backoffice (Financier), Service clientèle (CRM), IAM (Sécurité), GDPR (réglementation) et digital. Pilotage d'une solution différente comme Oracle Finance, FileNet, Service Now, Brain Wave, Customer Services, MDM, Bus KAFKA, BIG DATA, transformation Digital, MoveUp…, Intégration des solution RH ( ADP, PDR), Intégration des nouveaux pays dans le SI, Intégration SAP…

En compatibilité avec le schéma directeur informatique, évalue et orienter les Programmes vers des stratégies dédiées, garantir la sécurité des systèmes et implémentation.
Gestion des programmes / projets et Management des équipes
Assistance et conseil, participation à la mise en œuvre des programmes en accord avec les orientations stratégiques DSI
Mise en place de la gouvernance Prg/ Projets sur tous les périmètres Infras et Applicatifs
Implémentation des instances de communications, suivies et de sécurités selon les stratégies de DSI adoptées
Mise en place des process opérationnels pour la gestion des programmes afin d’optimiser les couts, Qualité, délais et gestion des risque.
Responsable du suivi opérationnel des prestations externes et CDS

• Dates (from – to) 06/2016 to today
• Name of employer Euronext SA. - Paris
• Type of business or sector Financial sector
• Occupation or position held IT Delivery Manager - Freelance
Euronext Technologies recently started a major program called Optiq to redesign the core trading applications used to run Euronext cash and derivatives markets. Optiq program is complex and critical for Euronext.
IT delivery is managed using Agile methodology and is organized in 5 work streams. The IT Delivery Manager contribute to identifying risks and mitigate them and make sure that the IT delivery meets program expectations taking into account ‘Innovative Trading Solutions’ department processes and tools.

Responsible for the implementation, management, supervision and evaluation of all activities of the program in accordance with Standards
Responsible for the supervision and Strengthen Information System Security
Compile, maintain and report on the monthly, quarterly and annual program statistics.
Analyze trends in the program, identifying issues and developing and recommending solutions to the executive director
Implement, manage, supervise and evaluate all activities related to the leader programs
To ensure that ITS Project’s best-practice repository, including processes, standards, templates, training documents are followed
To make sure processes to guaranty respect of standards, processes, use of tools and general project quality are implemented within the program
Implement, manage, supervise and evaluate all activities related to the release management
To get real-time visibility into current resource capacity to measure utilization and ability to improve committed complexity
To have complete insight into resource needs through demand planning—quantifying the true resource requirements for future delivery sprints.
Control consistency of capacity and actuals vs planned scope (IT resources, IT Financial)
To accurately communicate the need for hiring or simply reallocating through prioritization.
To facilitate interactions within the overall Optiq program

• Dates (from – to) 06/2015 to 05/2016
• Name of employer DIgitas Lbi, Paris
• Type of business or sector Digital sector
• Occupation or position held Projects Director Europe - Freelance

Define and manage project scope, risk assessment, deliverables, schedules, budgets and resource
Ensure the Project Management team deliver projects profitably, effectively and seamlessly from brief through to completion
Motivate cross-disciplinary team members for on-time and on-budget delivery
Support Client Service and other project managers in client-facing situations in regards to digital production, process, costs, timings and delivery
Maintain weekly, monthly and quarterly plan of anticipated digital work
Lead daily stand ups and workflow sessions with account management and project teams
Prepare weekly agency status updates, ensuring all projects are on target to deliver on time and budget
Help provide delivery solutions when faced with resource and budget restraints
Monitor the financial status of projects against burn reports and highlight budget issues with relevant internal departments as they arise
Ensure best practice is upheld when working with the development team

Infrastructure and hosting
Datacenter Move / Refresh / Relocation
Problem / Incidence / Change Management
Strategic Planning
ITIL based Service Level Delivery Management
Vet and manage third party suppliers and make recommendations for quality, cost-effective digital partners
Lead technical scoping and briefings with third party build company

• Dates (from – to) 02/2014 to 04/2015
• Name of employer BNP PARIBAS, Paris
• Type of business or sector Financial sector
• Occupation or position held Program Director - Freelance

In a management context within a group program FDG "Finance Development Group" assembling two distinct major functional pathways in ONE is the goal of the program, with a target to improve the analytic as Financial Regulatory Group and visibility in liquidity and risk, with the aim to create a big business value under SFO (One Financial System) platform.
Also, had a several areas of responsibility including account management, people management and strategic planning. managing the tactical execution of the goals of an account, develops and implements strategies for the successful growth, and works with the Engagement Lead to proactively engage the client in relevant discussions that apply network information to business needs.

Anticipates client needs and proactively addresses issues with client and agency partners
Prepares annual SOW/budget and corresponding staffing plan; manages the process of change in scope; prepares monthly and quarterly financial tracking reports
Setting budgets and agreeing project time scales and deadlines with clients.
Ensure project management associated with ONE program, within the accordance budgets
Ensure the monitoring and control budgets
Contribute to the monitoring and control of external engineering companies with connection of the program
Manage offshore team development in India by implementing a new development process with agile methodology
Manage Information System Security
Ensure monitoring activities and periodic reporting in the department tools
Ensure the monitoring of projects risks by alerting when the situation requires
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