CV/Mission de Consultant System Center Service Manager freelance

Exemple de missions de Sara,
Consultant System Center Service Manager habitant les Yvelines (78)

Expérience professionnelle

MOA Project Manager –Assurance Vie
Banque LCL/Lisbon/ November 2020 until now
MOA Project manager for life insurance perimeter. Identify the business needs,
manage and follow incoming projects that impact life insurance perimeter.
Coordinate priority for topics to be handled by MOE team for PROD incidents,
improvements or new features
• Managing and delivering on target and budget all projects assigned to
me:technical, regulatory, business projects, improvements, corrections.
• Animate follow-up meetings with project stakeholders and report to
senior management and client on the project status
• Follow-up and report on the main project guide lines: plan, budget,
scope and quality accordingly to project goals and expectations.
• Organize and prepare PROD delivery and documentation
• Experience in leading teams working on v-cycle methodology as well as
agile, conciliating both in the same project.
• Business case definition
• Preparation of all documentation to present and defend the projects on
all governance instances for project approval.
• Managing and defining and follow up homologation tests with partners
on the bi annual releases that take place on April and October –
solicitation of differentteams impacted, planning follow-up and insure
all the blocking functionalities are validate before Go/No-Go meeting.
Present to business the defects found during homologation and present
backup solution to workaround them when possible

Local Integration Layer (LIL) Project manager –COPERNIC Program
AxaGroup Operations/Paris/ July 2017 until November 2020
Project manager for LIL applications (8 in total) responsible to drive all projects related to the applications and for the Roll-in for other entities
on LIL, one of the main components of COPERNIC program, Axa Group accounting tool.
• Managing and delivering on target all LIL projects from A to Z: technical, regulatory, business projects.
• Animate follow-up meetings with project stakeholders and report to senior management and client on the project status
• Follow-up and report on the main project guide lines: plan, budget, scope and quality accordingly to project goals and expectations.
• Organize and prepare BAU process and KT
• Experience in leading teams working on v-cycle methodology as well as agile, conciliating both in the same project.
• Business case definition
• Resource and workload management for the teams under my leadership
• Successfully managed several projects in parallel, some of them with more than 1000 man-days workload, for different group
entities in a multi-country environment (teams based in India, France and Portugal)
• Negotiate with other teams/project stakeholders to find a common group whenever needed.
• Managing the implementation of a Master Data Management solution for LIL data dictionary and master data maintenance.
• POC’s development to present new functionalities to clients
• Setup of a new team from scratch on the scope of proximity group program: business case setup and support, team setup,
organization of knowledge transfer sessions, planning of handover, risk and impacts assessment and management, change
management, TOM redaction

Project manageron development center
BNP Paribas CARDIF / Paris/ July 2014 to July 2017
Project manager on BNP Paribas Cardif development center. Our team was responsible to deliver ETL/BI solutions for the needs of transversal
BNP business teams: Client management system, Claims management system, prime system, etc.
• Managing and delivering projects achieving the goals that were defined
• Animate follow-up meetings with project stakeholders and report to senior management and project sponsor on the project status
• Proactively make propositions for the obstacles found and captivate stakeholders to follow them
• Follow-up and report on the main project guide lines: plan, budget, scope and quality accordingly to project goals and expectations.
• Assure that project documentation is up to date.
• Experience in leading teams working on v-cycle methodology as well as agile, conciliating both in the same project.
• Participating on business case definition and estimation for teams intervention
• Resource and workload management for the teams under my leadership
• Proactively search new project opportunities to assure team staffing.
• Successfully implemented several projects small to medium scale (around 500 man days)
• Negotiate with other teams/project stakeholders to find a common group whenever needed.
• Be source of guidance on solutions to the client needs, with fully understanding of the context and objectives.

ETL/BI Service Delivery Consultant
BNP Paribas Security Services / Lisbon / October 2012 to June 2014
Integrated on the service delivery team, I was responsible of the PROD monitoring and management of 2 applications used to integrate
financial market data (fund management and pricing) and compliance data.
• Monitoring PROD environment in real time to assure all flows are integrated successfully regarding the plan.
• Identify bugs/improvements to be implemented.
• Assure that applications KPI and SLA where fully respected.
• Organize team shifts to assure a FTS coverage for all our clients (teams based in Portugal, India and USA).
• Analyze and correct (by fix or workaround) the dysfunctions occurred in PROD.
• Provide training and documentation on the applications for new users.
• Application management (new user creation, privilege management).
• Help development team to identify the best solution for the issues found.
• Assure that users have a prompt answer on their quests (by phone, email or ticketing tool).
• Deliver data extractions requested by the users.
• Assure fluid communication to all users and management for all planned unavailability or incident on the applications.
• Prioritize the different tasks and assign them to different team members.
• Put in place different methods to assure that different shifts exchange significant information between them.

ETL/BI Consultant
Bacardi Martini / Paris / Mars 2012 to Sept 2012
Delivery of data warehouse for the company with data migration from AS400 to SQL Server and implementation of ETL process to feed new
data warehouse.
• Definition of project scope and project cost.
• Participate on business case definition.
• Design and develop a new data warehouse for the company.
• Design and develop ETL processes to feed the data warehouse on a regular basis.
• Design and develop data migration process from AS400 to SQL developer.
• Test, support on UAT and deploy the solution in all environments until PROD.

ETL/BI Consultant
Best Bank / Lisbon / December 2011 to Mars 2012
Consultant on a development team for implementation of ETL routines to feed SIEBEL data warehouse.
• Design and develop ETL Informatica processes to feed the data warehouse on a regular basis.
• Produce process documentation.
• Participate on workshops with Business analyst’s team to understand the business needs.
• Test, support on UAT and deploy the solution in all environments until PROD.
• Correct the bugs identified in PROD.
• Update of Master Data referential when needed.

ETL/BI Junior Consultant
Portugal Telecom SI / Lisbon / Jan 2011 to December 2011
Part of the BI IT monitoring team, the role was to assure all BI flows under team’s responsibility were successfully executed in PROD.
• Monitoring PROD environment to assure all BI flows are execute successfully.
• Identify bugs/improvements to be implemented.
• Assure that applications KPI and SLA where fully respected.
• Analyze and correct (by fix or workaround) the dysfunctions occurred in PROD.
• Provide training and documentation on the applications for new users.
• Support development team to identify the best solution for the issues found.
• Control-M chains implementation.
• Deliver data extractions requested by the users.
• Assure fluid communication to all users and management for all planned unavailability or incident on the applications.
• Prioritize the different tasks and assign them to different team members.

Sept. 2010 – Jan. 2011 | Banco Espirito Santo (Portugal) | Consultante BI Júnior
Responsabilités:
Maintenance, exploitation et création de nouveaux modelés de données pour l’entrepôt de données.
Créer et modifier des rapports dans MicroStrategy.
Acquisition des connaissances fonctionnelles dans le domaine de la banque.
Préparation de la documentation et prise de connaissance de la méthodologie CMMI.
Soutien de l’environnement de production.
Conception de modèle d'entrepôt de données avec la collecte des besoins et l'analyse du modèle précédent.
Formation en C #, SQL Server 2005 et Java.

Réalisations:
Devenir responsable de la création et de la mise en œuvre d'un nouveau modèle d'entrepôt de données.
Améliorer les compétences de communication avec les clients.
Contacter avec nouvelles technologies.
Se familiariser avec l'environnement de travail.
Amélioration de l'organisation et de planification du temps.
Obtenir une méthodologie de travail et de gestion.
Diriger et travailler dans les compétences de travail d'équipe.
Apprendre à travailler sous pression et stress.
Obtenir des connaissances sur le domaine de la banque et ses concepts.

Jan. 2011 – Mars 2011| Banco Espirito Santo (Portugal) | Consultante BI Júnior
Responsabilités:
Participation à la mise en œuvre de fonctionnalités de BI pour l'application.
Préparation des rapports et des cubes avec Microsoft SSRS, SSAS, SSIS et Report Builder.
Faire des extractions de données provenant de la base de données (SQL Server 2008), les tests et la validation de l’application sur la qualité et intégrité des données.
Développement de parties de l'application en C # - Microsoft Visual Studio 2008
Résolution de défauts signalés (HP Quality Center).

Réalisati...