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Exemple de missions de Christophe, consultant sap sd cs habitant la Haute-Savoie (74)

EXPERIENCE

BOBST 02/2014 until today
(world's leading supplier of equipment and services to packaging manufacturers - Lausanne)
Free Lance Consultant - SAP CS/SD
SD Mission:
ARM implementation to manage all Customer returns/repairs
Support end-users
Reengineering of logistic for Spare parts

CS Mission:
Maintenance and support of all subsidiaries, all CS flows ; from Service notification until customer invoicing

Montres LONGINES SA 09/2015 until 11/2016
(Horlogery – St Imier -CH)
Free Lance Consultant - SAP CS/SD
SD Mission: Full reengineering of logistic flows
Activity model for all logistic flows definition with users
From Planning strategy to transportation management
Develop and review design specifications
Perform FULL customizing for SD module

Montres Breguet SA 03/2015 - 09/2015
(Horlogery – Le Chenit -CH)
Free Lance Consultant - SAP CS/SD
CS Mission: Full setup of CS module
Activity model and Repair processes definition with users
Develop and review design specifications
Perform FULL customizing for CS and SD module
All repair flows: Repair order with return, send and exchange. Equipment management, Service Notification, Service order for stock and customer flows, and invoicing with the DIP
Manage user acceptance testing and GoLive coordination

Swatchgroup 12/2013 - 12/2014
(World leader horlogery – Bienne (CH))
Free Lance Consultant - SAP SD/CS
SD Mission :
Maintenance and support of all subsidiaries, all SD-LE flows 
Support end-users

TCS-Touring Club Suisse 09/2013 - 12/2013
(Insurance - Geneva)
Free Lance Consultant - SAP SD
Mission  :
SD Mission :
Full cycle implementation of SAP SD module
Develop and review design specifications for TCS business applications
Perform Full customizing of SD module
Work with end-user groups closely to assist with aligning IT technology with the department’s business goals

SAFRAM 02/2013- 08/2013
(Forwarding agent - Geneva)
Free Lance Consultant - SAP SD/CS
Mission  :
Maintenance and support of all logistic and invoicing flows
SAP LE customizing including Shipment costs and settlement on service entry sheet
Transportation planning; Leg determination,
Setllement of shipment costs, then billing of customer

SICPA 02/2010- 12/2013
(Wolrd Leader for secutrty ink – Lausanne)
Free Lance Consultant - SAP SD/CS
SD Mission :
Full cycle implementation of SAP SD module
Develop and review design specifications for After sales business applications
Formalize all project documentation in SAP SSM
Change management
Perform Full customizing of SD module
Pre sales flows, Complains, Deliveries and Shipments
Intercompany flows including internal procurement-interco stock transfer
SOP Demand management
Conduct feasibility studies to define the purpose, functions, and overall structure of business processes
Work with end-user groups closely to assist with aligning IT technology with the department’s business goals

CS Mission :
SAP CS expertise
Implement PO subcontracting from a CS Service order
Refounding of intercompanw repair flow
Prototype on Repair order (call center
DIP process: billing from a CS Service order
Support level 3

Technology:
SAP SD/LE, CS, SSM on ECC6.0
Implement EHP4 package

Cartier Horlogery 01/2010 - 06/2010
Free Lance Consultant - SAP SD/CS
Mission :Stabilization of SAP repair flows at Cartier manufacture
Change management ; get expected gains on SAP CS implementation
Stabilization of repair flow, including interface with SAP WM
Redefinition of roles to balance between Production, Logistic and After sales services
Train end users on established programs

08/2009 until today TPGs – Transports publics genevois (Geneva public transportation)
Consultant SAP SD : responsible for SAP SD module

09/2007 - 08/2009 Richemont Int. SA - 15,000 employees
SAP CS consultant (SD and PM) : responsible for SAP Customer Service (including SD & PM) for CARTIER Manufacture
Connection with internet portal (POS/Cash register) for sales entry and online after sales service.
- After Sales Service activity model implementation, especially on Cartier manufacture (Haute Horlogerie)
- SAP PM, SD, CS customizing
- End users support
- Change management

05/2002 - 08/2007 Ugitech – subsidiary of Mittal Arcelor Steel company - 2,500 employees
SAP SD (ADV & LE) Consultant: Full responsible for SAP ADV & LE modules
- Activity model and business processes definition with users
- SAP SD customizing on all sales and shipping processes
- Budgeting, planning and managing all sales applications
- 3 full SAP implementation, including one for an US subsidiary
- Management of offshore SAP codding
- Implementation of an international structure of support

10/1997 – 04/2002 STMicroelectronics - turnover: 5 B€
HR IT Systems Manager:
- Budgeting, planning and managing all HR applications
- PeopleSoft Worldwide deployment
Team: 5 analyst-developers
Technical environment: Unix-Oracle
- Datawarehousing: Worldwide deployment through BO Webi
Team: 3 analyst-developers
Technical environment: Unix-Oracle- Business Objects
- Recruitment Web site implementation: conception and integration
Team: 6 developers / IBM global services
Technical environment: Lotus Domino-NT servers
Outsourcing of the web hosting - Definition of SLAs
- Deploy World wide support organization for HR systems
Team: 3 analysts
Technical environment: Lotus Domino-NT servers
- Quality plan implementation: Software Process Improvement

08/1994 - 09/1997 Sony Music France - turnover 400 M€
Sales & Marketing project leader

01/1996 - 09/1997 Sales Force Automation
- Conception and implementation of sales order software
Team: 3 developers - consultants
Technical environment: C++/Watcom – Shell/Oracle/Unix
- Hotline setup
- Management of ext. partners: France Telecom, Synaptel, SRCI
Marketing reporting application (workflow through Lotus Notes): conception and implementation

08/1994-12/1995 Sales Order project leader
- Redefinition of worldwide Sony music Global Distribution Systems, at corporate level – Supply chain
Team: 2 developers – consultants Price Waterhouse
Technical environment: JDE casetool/AS400
One year in New-York / 6 months in UK

03/1993 - 07/1994 AXA Insurance – turnover 80 B€
IT developer
- Conception and implementation of
Oriented object language – DB2

09/1991 - 02/1993 Consultant engineer / SIS Compagnie Bancaire - turnover 30 M€
- Conception and Realization of package for public market management
Technical environment: SQL-Windows/SQL-Base

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