CV/Mission de Consultant PeopleSoft CRM freelance

Exemple de missions de Todd,
Consultant PeopleSoft CRM habitant Paris (75)

• CRM Sales, HR, and Finance / SCM

  Jan 2013 - aujourd'hui

  Transport and Logistics Training Service Provider, Paris, France
   PeopleSoft CRM, HR, and Finance/SCM Integration Consultant
  o Integration of PeopleSoft CRM 8.8, HR 8.8, and Finance/SCM 8.4 : Configuration of Application Messaging and Integration Broker
  o Synchronization of standard objects (EIP Employee, Customer, Country, …)
  o Customization of standard XML messages (PeopleCode and Component Interface) and synchronization of custom business objects
  o Analysis and customization of physical data model (DB2 7)
  o Screen customizations using PeopleTools 8.4 and PeopleCode
  o Development of PeopleSoft Application Engine programs
  o Developer training and documentation on “best practices” for Application Messaging
  o Production Implementation Support
  o Technical Case resolution with PeopleSoft Customer Connection Support

• , CRM Call Center / Sales / Support

  National Consumer Credit Provider, Paris, France
  Jan 2005 - Jan 2006

   PeopleSoft CRM Integration Consultant
  o Development of architecture and prototype for real-time XML synchronous and asynchronous transactions using PeopleSoft Integration Broker / Application Messaging and HTTP, SOAP, JMS/MQ-Series on the Customer 360° View using PeopleSoft 8.9, PeopleTools 8.46, SendMaster, Component Interfaces, XML PeopleCode, Application Messages.
  o Development of technical prototype to publish standard PeopleSoft EIP and custom synchronous, asynchronous, structured and unstructured XML messages with a custom EAI header using Integration Broker and Application Packages and Classes, and SendMaster.
  o Development of PeopleSoft SOA Web Services technical prototype using SOAPTOCI, Component Interfaces, using HTTP and PeopleSoft Service Listening Connectors.
  o Development of prototype and feasibility study for the use of PeopleSoft WSDL and XML schemas in a project context and for real-time schema validation.
  o Development of technical solution to perform real-time transfer to external systems using PeopleSoft iScript.

• CRM Call Center / SupportInternational Mobile Telecommunication Service Provider, Paris, France
  Jan 2004 - Jan 2005

   PeopleSoft CRM Integration Consultant
  o Development of real-time synchronous and asynchronous XML transactions on the Customer 360° View screen to create Commercial Propositions and perform Customer data validation using PeopleSoft 8.8 SP1, 8.9 Lead Entry Component Interfaces, PeopleCode, and XML.
  o Screen customizations using PeopleTools 8.45, 8.46, PeopleCode, and Application Packages.
  o Modification and creation of Application Packages and Classes including 360° Viewer.
  o Debugging and utilization of Component Interfaces.

• PeopleSoft Integration Consultant

  CRM / Financials / HRUnilog, Paris, France
  Jan 2004 - aujourd'hui

  Architectural study to implement PeopleSoft Applications in a Hub-and-Spoke architecture using Integration Broker.
  o PeopleSoft 8.9 CRM / Financials / HR

• CRM Sales, Multi-Channel Contact ManagementAustrian Bank Card Manufacturer, Vienna, Austria
  Jan 2004 - aujourd'hui

   PeopleSoft CRM Integration Consultant
  o Integration of PeopleSoft CRM 8.8 SP1 : Configuration of Application Messaging and Integration Broker to export XML transactions
  o Customization of standard XML messages (PeopleCode and Component Interface): Company, Site, Contact
  o Customization of physical data model (SQL-Server)
  o Screen customizations using PeopleTools 8.44, PeopleCode, and Application Packages
  o Creation of custom Application Engine to import Customer, Site, and Contact data from CSV files to PeopleSoft BORM including Customer Roles and Contact Billing Relationships. Technologies utilized:
   Application Engine
   File Layout
   New, optimised CRM Component Interfaces:
   Company,
   Site,
   Contact
   Application Designer on-line Component Interface Test Utility
   Application Packages

• Contact Management

  CRM Sales, Multi-Channel Austrian Bank Card Manufacturer, Vienna, Austria
  Jan 2004 - aujourd'hui

   PeopleSoft CRM Integration Consultant
  o Integration of PeopleSoft CRM 8.8 : Configuration of Application Messaging and Integration Broker to export XML transactions via flat file and FTP
  o Customization of standard XML messages (PeopleCode and Component Interface): Company, Site, Contact
  o Analysis of technical alternatives to PeopleSoft ERMS to support alternate POP3 XML synchronization using Integration Broker
  o Customization of physical data model (SQL-Server)
  o Screen customizations using PeopleTools 8.4 and PeopleCode

• CRM Call Center / Support
  2004 - aujourd'hui

  International Mobile Telecommunication Service Provider, Paris, France
   PeopleSoft CRM Integration Consultant
  o Development of real-time integration transactions of legacy Customer data to PeopleSoft CRM 8.8 SP1 using 360° Viewer, Consumer and Telecommunications Case Component Interfaces, PeopleCode
  o Screen customizations using PeopleTools 8.44, PeopleCode, and Application Packages
  o Modification of Application Packages and Classes including 360° Viewer
  o Debugging and Repair of Component Interfaces
  o Creation of custom Application Engine to import Telecommunications Consumer data from XML files to PeopleSoft BORM. Technologies utilized:
   Application Engine
   File Layout (XML)
   New, optimised CRM Component Interfaces:
   Consumer
   Application Designer on-line Component Interface Test Utility
   Application Packages
  o Technical assistance for: Development, Project Migration, System Performance
  o Customer liaison for project delivery

• CRM Sales and Marketing ProjectPeopleSoft CRM Consultant

  Recent CRM Project Experience (Europe)
  Jan 2002 - Jan 2003

  Migration of application customizations from Vantive 8.2 to PeopleSoft 8.4
  o Data mapping analysis and customization of physical data model (Oracle 8.6.1)
  o Functional gap analysis
  o Screen customizations using PeopleTools 8.4 and extensive PeopleCode
  o Installation of PeopleSoft patches
  
   Vantive Sales and Marketing Technical Lead
  o Customization of physical data model
  o Screen customizations using Vantive Tools 8.2, Form Designer and Vantive Basic
  o Platform and user administration

• CRM Sales and Marketing ProjectNatural Gas Provider, Paris, France
  Jan 2001 - Jan 2001

   PeopleSoft CRM Integration Consultant
  o Migration study from Vantive 8.2 to PeopleSoft 8.0 CRM and 8.4 Mobile pre-release
  o Provided data mapping and functional gap analysis
  o Analysis of different integration strategies

• Assistance

  CRM Help Desk, HR Application Messaging
  aujourd'hui

   PeopleSoft CRM Integration Consultant
  o Technical Assistance for Integration of PeopleSoft CRM 8.8 and HR 8.1: Configuration and Troubleshooting of Application Messaging and Integration Broker to export Employee information from HR 8.1 to CRM 8.8
  o Troubleshooting stopped transactions using PeopleCode