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Exemple de missions d'Amelia,
Business analyst salesforce habitant l'Eure (27)

  • Roll Out Lead Business Analyst for L’Oreal (Levallois
    Jan 2021 - Jan 2022

    • Create the Roll Out Kit for deploying the Sales solution for the 4 L’OrealDivisions in order to be scalable.
    • Lead the workshops with the country business to retrieve relevant information
    • Train the country business to the main functionalities
    • Form the Business Analyst in the Roll Out Team to implement the RO Kit
    • Identify the main GAP features and follow them up with the EMEA Business team via change management or technical solution
    • Lead the weekly follow up meetings with the country business team
    • Follow up the defects with the integration team ( ERP and Front Office tool)
    • Prioritize defects and collaborates with the Build Team and Integration Team
    • Responsible for the transversal steps alignement with the diferent teams ( ERP, Front Office, Middleware, Back Office)
    • Prioritize the R-O user stories in order to be aligned with the Release management Team

  • Senior Business Analyst / Functional Responsible

    for Total (La Defense
    Jan 2020 - Jan 2021

    - 4 Pizza teams on 4 different Projects.
    • Have a overview look of all the projects and prevent in case of regression
    • Helping the other BA to thrive in their field of activity by having regulated meeting
    • Instruct a Case Project from framing to deployment
    • Support technical and business teams during the agile transition (more than 6 months)
    • Support for the Product Owners to write their User stories and Acceptance criteria
    • Responsible for creating, managing, and delivering of required documents for application
    • Responsible for creating and managing the skill matrix for all the Pizza Teams
    • Collect information from the Product Owners and translate them into technical solution solution
    • Working closely with the Technical Responsible, the Product Owners, the Project Managers, Dev Team and all the Business Analysts.

  • Capgemini • Issy-Les-Moulineaux (France)
    Jan 2019 - Jan 2022

    Capgemini is the leading digital services company in France and the 6th worldwide in the sector in 2016.
    1st Salesforce integrator in France and Global Strategic Partner

  • Salesforce Business Analyst

    for TOTAL (La Defense
    Jan 2019 - Jan 2020

    • 50% Project Management in agile mode for the Polymers (Case Management Project)
    • Conduct brainstorming sessions with the Product Owner in order to build the User Stories
    • Assist with project implementation and control monitoring process related to quality assurance (QA) and user assisted testing (UAT).
    • Design different custom dashboards for various user groups based on their business functionalities and needs.
    • Responsible for creating, managing, and delivering of required documents for application
    • Conduct meetings and facilitate collaborative discussions for requirement changes and new functionality needs.
    • Follow-up and communicate with SAP Indien team for the deployement of a WS.

  • Salesforce Business Analyst (Technical and Functional Support Manager)

    for Groupe Renault (Paris
    Jan 2017 - Jan 2019

    • Centralize and analyze all the tickets raised on the production platform by 35 countries World Wide.
    • Comunicate to every project the incidents/changes raised by the countries.
    • Deliver a first level of investigation on the root cause of the incidents (debug log, external system, flow in error. . .)
    • Follow-up, escaladate and mobilize the experts on every project if necessary.
    • Organise weekly meeting with the PO and IT PM of every project to validate/invalidate small changes.
    • Realise configurations on the plateform and commit the changes via GIT (versioning tool).
    • Communicate to the end users on the follow up of the ticket, deployment dates via Weekly meeting with the countries or on Chatter.
    • Deliver to the Plateforme Top Management a detailed dashboard on the RUN activity.
    • Works also with the Indien IT subsidiary company of Renault RNTBCI
    • Proactive attitude to identify and communicate potential issues wich can impact directly the Production Environement.
    • Collaboration with on-site Salesforce Customer Success Manager, Design Team, Dev Team and Program Architect
    • Report directly to Digital Solution Platform Director, also to IT Product Managers, Business Product Owners, Salesforce Platform
    Technical Leader and Salesforce Platform Owner (Customer); Salesforce Practice Team Leader and Project Director (Partner)
    • Einstein Analytics Referent for the last 2 months. ( run and small changes)
    • Training end-users and co-workers to quickly adopt dashboards usage and datasets exploration ability

  • Salesforce Business Analyst

    for KFC (Paris
    Jan 2017 - Jan 2017

    Analyses and resolve the tickets raised by the client.
    • Optimise the procedures of contact and management of the tickets.
    • Deliver a weekly report of the RUN activity.
    • Organise and animate the monthly meeting with the client on the Run Activity.

  • Salesforce Business Analyst

    for an SIRH Intern Project (Paris
    Jan 2017 - Jan 2017

    • Review, analyze and evaluate business needs for the new intern SIRH project
    • Business requirements and writing
    • Technical configuration (flows, workflows, process builders, validations rules)
    • Testing all the fonctionalities.
    • Organise and animate the meetings with the HR department who was the client for the project.
    • Pariticipate in the pre-sales process for the different tenders.

  • EdifiXio • Levallois-Perret (France)
    Jan 2017 - Jan 2019

    EdifiXio is an IT Services & Software Engineering company specialized in Cloud Computing
    Salesforce Gold Partner – AWS Premier Consulting Partner

  • Customer Success Manager

    Jan 2015 - Jan 2016

    • My sectors: event agencies, consulting and audit industry, associations & organizations, technical service providers
    • Sales: Management of accounts and prospection of new prospects and partners (+100 event agencies in management)
    • Project management: consulting, monitoring and production of customer projects with up to more than 15 management events per month.
    • Marketing: Prospecting, negotiation and organization of exhibitions and events in partnership for the promotion of the product to the loan of our prospects.
    • Webinar: Animation of webinars on themes around the digital transformation, interactivity, collaboration.
    • Main contacts: Event agencies, Event services - Business communication.

  • Wisembly • Paris (France)
    Jan 2014 - Jan 2016

    French start-up in Saas mode who helps the companies to enhance interactivity and productivity on all their meeting formats: seminars, team meetings, workshops.

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