CV/Mission d'Expert IBM Operational Decision Manager freelance

Exemple de missions de Franck,
Expert IBM Operational Decision Manager habitant la Seine-et-Marne (77)

EXPÉRIENCES

QA LEAD
AXA - Since October 2022
As part of the worldwide deployment of CMS Motor and Home at group level AXA GO has
chosen Salesforce. This solution is articulated around the components: eCare, ePro, ICVC,
CC.ETC.
QA leader, I have designed and implemented an operational QA delivery management
across the Azure DevOps model in order to maintain the test activities, scope and plan:
Contribution to the test strategy (Process, RACI, presentation, task description, Defect
management, Data test management, etc)
Activities have been described and normed with templates for Features, PBIs, UACs, E2E
tests, test cases and automation.
Conceive the E2E scenarios (Design, template, writing norms, training and POK)
Establish a requirement coverage matrix traceability
Train the components SQUADS (GPO, BA and the testers)
Ensure the right application of the test strategy with stakeholders
Communicate test progress reporting and quality dashboards with relevant KPIs
In Continuous based on a business requirement and functional analysis, I have designed
the user acceptance criteria’s, the associated E2E tests and test cases.
I have participated to the necessary governance meetings.
Technical environment: Salesforce, Azure DevOps, ISTQB, Gherkin, Scrum, Teams

TEST LEAD ( SWITCHING)
SANOFI - July 2022 to September 2022*
As part of the change of CRM at group level (head office, region and overseas), SANOFI
has chosen Salesforce.
This FTV solution is articulated around the components: Light client and mobile
application
Responsible for quality control, I implemented the:
Resumption of the qualification process in agile mode•
Supervision of a team composed of 6 homologators
Definition of the UAT test plan relating to the business processes of the Sale, Sale rep,
Regional manager, country manager and admin personas
Integration and qualification of interfaces
Data Initialization and qualification (Initial loading and sampling of datasets)
Technical environment: Salesforce, Confluence JIRA,Zoom, teams, Google, ISTQB

QA EXPERT
France television - March 2020 to June 2022
As part of the change of NRCS at group level (head office, region and overseas), France TV
has chosen a new OPEN MEDIA software package from CGI.This FTV solution is articulated
around the components:•
"Newsboard" light client providing assistance for editorial production (Management of
story bins, management of TV and radio coverage, management of resources•
-“OPEN Media” heavy client Ensuring the production of television news (Management
of drivers, synths, launches)
-• “Iredac” mobile application developed specifically via WEB services, the FTV bus and
OPEN MEDIA APIs providing assistance for editorial production on the move (remote
subject management)Responsible for quality control,
I implemented the:• Definition and implementation of the qualification process•
Definition of the test plan relating to the Editorial business processes and the
production of television news (Broadcast)
Functional and technical validation of the solution
Management of relations with the CGI supplier (Definition of developments and
management of anomalies)• Definition of Recipes and user support
Technical environment : Microfocus ALM 12, JIRA, ISTQB

QA EXPERT
DISNEYLAND PARIS - March 2018 to September 2019
Qualify the Migrate PMS 1.0 (Properties management System) to PMS 2.0 a new Cloud
core hotel management system (Oracle hospitality)
Setup and design the QA process
Design the E2E business process test plan
Setup the UAT
Technical environment : Microfocus ALM 12, JIRA, ISTQB

QA EXPERT
DITTO BANK - November 2017
Quality control audit (Context analysis, risk and recommandation identification)

TEST MANAGER
PMU - May 2017 to September 2017
STF system tracks all horses in a race, and provides the data in real time for use on TV and
mobile apps.
Qualification of the collection system
Centralization and provision of measures
Manage the requirement, the test plan and the test run.
Data flow control (Architecture Unix and micro services)
Data quality control
Technical test (Volume and performance)
Technical environment : JAVA, JIRA, KIBANA, Elasticksearch

TEST LEADER AGILE
HSBC GLOBAL BUSINESS MARKET - March 2015 to March 2017
IT : Agile mode, 4 releases per year with a sprint duration based on 1 or 2 weeks
Finance testing knowledge of treasory products (specifically Bonds, Swaps, Repo, Money
market products) and associated market data. The proximity trading system in the
perimeter was SUMMIT,MUREX,Martini and BLOOMBERG.
Test team management and communication (1 local test leader, 5 testors in offshore and
extended programme ressources)
Requirement coverage, the functional test, the integration test and the regresssion
Defect and the correction management
Setup test environements and data
Setting the unit testing automation (JAVA, Junit)
Technical environment : Orchestrator, VS, Active pivot, HP QC 11, JIRA, JAVA

BPM ANALYST
TOTAL - November 2014 to December 2014
Within the Scope of the oil research reorganisation
Collaborate in order to define the BPMN (Budget, gouvernance, coordination, data
management) , Process, Raci, KPI].
1. Taking in account the geoscience domain
1. User consultations (Researchers)
1. Design the narrative cases and the use cases (Seismic flow and wells)
1. Proposal of KPI responding to the motivation model

TEST MANAGER AGILE
Datarest Group DSR (Switzerland) - October 2013 to September 2014
Qualification of the core system (Front ,Middle INTEREST and Back Accounting)
Define the QA process in accordance with project agility management (SCRUM XP, TDD)
Define the Requirement, the Test plan, the test cases and the end to end test.
Technical environment : JAVA, ORACLE, TALEND, JIRA, SQUASH TM

TEST MANAGER AGILE
CANTON DE VAUD – EDUCATION MINISTERY (Switzerland) - November
2012 to October 2013
Within the scope of the “Enseignement Obligatoire” the projects NEO (Education
Management), LAGAPEO (Establisment management), REFEDU (Education referency)
Definition of the QA process (Approach, organisation, methodology, standards,
equipment) in accordance with project agility management SCRUM XP, TDD
Definition of the QA framework (Norms, Setting tools, KPI, standard deliveries)
Drives changes to processes (for example User stories enhancement)
Coaching and monitoring of the test actors (Business analyst, final user, project
leader,..etc)
Starting and follow up the EO QA projects on the following activities
QA strategy definition, Requirement analysis and workload estimation
Project monitoring (roadmap, KPI, minutes, manage project conflicts)
Requirement definition, Business test coverage, Test plan and test case definition, end to
end scenario (Manage on the HP ALM 11.0)
Data population analysis and data setting,
Run of the test campaign,
Organisation of the User Acceptance Test (20 users)
Automate the functional test on QTP
Organisation of the User Acceptance Test (20 users)
Data quality management (Audit and monitoring) for the student referential
Technical environment: JAVA, ORACLE, TALEND, JIRA, HP ALM 11.0, QTP

BUSINESS TEST ANALYST
MISYS - January 2012 to October 2012
In charge to manage the functional test on ALMONDE, Asset Liability Management (ALM),
Fund Transfer Pricing (FTP), Basel II / III and IAS regulatory compliance functions.
Definition of the QA framework (Norms, Setting tools, KPI, standard deliveries)
Design and run the test plan in mode agility SCRUM XP, TDD
Technical environment: JAVA, ORACLE, HP ALM 10.0, QTP

TEST MANAGER
SGCIB - February 2011 to November 2011
In charge to manage the automated regression test on the trading system ELIOT.
Project monitoring, roadmap definition, weekly report, minutes, go/no go
Management of an offshore team (India 6 testers), Provides guidance, instruction,
direction, design input and leadership to the offshore team.
Identify issues, lead resolution efforts, and escalate issues appropriately across the SGCIB
resources.
Defect tracking management
Technical environment: JAVA, ORACLE, HP ALM 10.0, QTP

TEST MANAGER
ROYAL BANK OF SCOTLAND - February 2010 to January 2011
Project : Direct Debit Infrastructure upgrade ( Means of payment, direct debit and
transfer)
Technical test definition and management (stress test end robustness),
Functional test definition and execution,
Training, support and coaching of the test team (HP France/Scotland, RBS
France/Nederland)
Project monitoring, roadmap definition, minutes, manage project conflicts
Simulation of payment flows by data injection
Technical environment: ORACLE, MVS, HP ALM 10.0, QTP

PMO - QA EXPERT
SOCIETE GENERALE - June 2007 to January 2010

Within the scope of the BHFM project deployment (BHFM: Banking outside France), in
charge of :
Define the QA process (Approach, organisation, methodology, KPI, standard documents,
equipment) in accordance with diverse models (ITIL, CMMI level 2 and 3)
Support of the QA processes. Drives changes to processes to improve quality while
increasing efficiency.
Participates in all aspects of testing, including smoke test, functional, regression test, load
and performance test,
End-to-end testing, integration and customer field testing.
Training, support, lead and coaching of the test team
Frequent mission on foreign subsidiaries
Quality Management
Manage of the steering committee for the IT department, communication and minutes on
the project milestone (definition, preparation with the headquarter teams, Start of the
project tasks on the headquarter then on the subsidiaries, writing of the project asesment
by project and globally for the IT department)
Quality Assurance Roadmap - Responsible for the Quality Assurance technology roadmap
with the freedom to innovate to drive the future of QA at BHFM. Recommends product
improvements or correction...