Expérience professionnelle
PROFESSIONAL EXPERIENCE
Freelance IT Consultant / Technical Support Engineer – Portugal (remote Europe) | 2020 – Present
● Remote technical support for SMEs and individuals (Windows, network, peripherals)
● Consulting and setup of Ubuntu VPS environments for service hosting
● Experiments and deployments of Docker containers (websites, internal services)
Project Manager – Development & Datacenter Integration – ACIERNET – Île-de-France, France | 2014 – 2019
● Managed Datacenter projects: requirements analysis, planning of operations and teams
● On-site surveys, wired and Wi-Fi network deployments in public and private environments
● Implementation of Cisco, Arista, Fortinet equipment server, firewall and switch racking/cabling
● Produced documentation, test reports and client follow-up for major accounts (BNP, SFR, etc.)
IT Manager – IDF Dentaire – Île-de-France, France | 2012 – 2014
● Managed multi-site IT infrastructure for clinics and dental offices
● Network infrastructure design, needs analysis and solution implementation
● Quotations, purchasing and invoicing through Sage ERP, on-time delivery of projects
Project Manager – Development – VISIODENT – Île-de-France, France | 2007 – 2012
Managed development and support teams (up to 40 people in France, Morocco, Vietnam)
● Drove product evolution, backlog, beta-testing and international coordination
● Project based on Xcode and PostgreSQL, synchronized with TortoiseSVN, updates published via website
IT Technical Manager – First GT Location – France | 2005 – 2007
● Deployed and administered a multi-site network (Paris, Nice, Cannes, Monaco)
● Maintained NT/2000 server infrastructure and reservation ERP
● User support and workstation troubleshooting
IT Technician & Support – VISIODENT – France | 1998 – 2004
● L2–L3 user support and incident resolution
● Installation of Mac/PC workstations and networks in businesses
● Installation and maintenance of medical equipment (digital imaging, panoramic X-ray, 3D, cephalo)