2009 – 2017: Accenture, Huawei, Alcatel, Bull, Orange Consultant for various project and roles:
Jumping to project driving and management…
ZTE Paris, ZTE Kinshassa (RDCongo), client Orange France Group, Orange affiliate in ORDC :
Business Analyst of the new solution ZSmart v8.1 of ZTE. (Migration from v7.3 to v8.1)
• Collect the client requirements, organize workshop sessions, stakeholders.
• Produce the impact analysis for the new solution ZSmart v8.1 on the existing system and external applications.
• Delivery and validation of the specification documents (HLD & LLD) to the client follow the life cycle of the LLD, till final approval.
• Risks and Issues follow-up with the client twice a week, maintain the document items status.
• Presentation of ZSmart system v8.1 functionalities to the client.
• Facilitate conversation, understanding, and agreement between the client and ZTE on all subjects linked to the projects, conflict, issues, risks, Training, project plan, Etc.
• Maintain the deliverables status, MoMs status and lifecycles, Questionnaires to facilitate the collect of the client requirement.
• Manage the team work progression, meetings with the client, review of document quality before delivery.
Small mission of 1 month on CBIO, Get training on the concept of free unit packages and promotion packages in the context of Charging & Billing in One for in order to join the team of for the operator Zain Jordan, but no budget.
Norway (Oslo), Ice.net : Hansen, Symsoft, AINMT, Nokia :
Test Project Manager for ICE.net (Navibilling/OCS)
• Management of the test, validation team: Follow up testing progression, E2E testing, UAT testing roles, FUT testing, Defect manager, risk & Issues, deliveries schedule and setup. Schedule meeting with third parties: Ice, Hansen, Symsoft, Xura, Nokia, Gintel, Syniverse.
• Resources Management, Logistics management, Project Plan maintenance.
• Migration plan, follow-up, stabilization period, Cutoff plan creation and maintenance, post migration issues management.
• Stakeholders tracking, meeting, decision, follow-up actions to be taken/executed in weekly basis by all parties, etc.
Huawei Brussels – Orange Luxembourg :
Replacement Role : Project Manager for Orange Luxembourg (CBS)
• Project Plan (Workshops, deliverables planning, risks, issues, gaps update and mitigate, E2E management, UAT plan with customer, Migration Plan, Cutoff Plan, Aftercare, Stabilization period). Deliverables approval schedules and comments feedback follow-up.
• Resources Management, Logistics management.
Norway (Oslo), Ice.net : Hansen, Symsoft, AINMT, Nokia :
UAT Project Manager: E2E Plan, Organization, Tests & Validation (Navibilling)
• Organization of E2E tests, Plan, schedule, and distribute roles, defect manager.
• E2E phase I for Private customers, then Business Customers.
• Migration analysis manager from Telia (NwN) to ICE
• Acceptance tests organization and defect management
Accenture China – Client: Huawei (Algeria, Mexico, and Shenzhen)
BSA & Technical Project Manager in several projects for Huawei Affiliates (CBS/ONIX)
• BSA (Business Solution Architect) - Mexico (Movistar): Migration from Legacy to ONIX system: Rehearsal, Preparation, Readiness, Pilot Cutover, Verification, And Cutoff, Aftercare phase preparation, presentation to the client and defect management. Weekly meeting with Huawei team till the cutover. Delivering CBS training all modules to the client (Movistar).
• BSA (Business Solution Architect) – Algeria (Mobilis): Migration from Eppix to CBS system, Workshops, FRS presentation, CBS modules presentation, Planning and Delivery scheduling, Team daily meeting and tasks follow-up. Delivering CBS training (Payment Offering, and Billing) to the client (Mobilis).
Bull-Atos - New Caledonia
Solution Architect: BSCS IXR1
• Feasibility Study Document for various change requests coming from the Marketing department.
• Functional Specification Study document creation covering all aspects of the change request including impact analysis chapters on existing interfaces, modules Kernel (delivered by the integrator Alcatel : BSCSIXR1) or Non Kernel (Homemade modules, interfaces, scripts, … etc.).
• Technical Solution Document Creation for Alcatel to redirect and speed up the implemented and desired solution by the client.
• Defect correction, workaround on site for various production defects.
• Audit of the billing processes and comparison of the performance of the charging, billing processes before and after introduction of a new billing server. Optimization of Dunning, release management, scope definition, design, impact analysis)
• List of projects covered in my specifications document creation, studies or audits :
• Dunning process complete architecture Study and implementation, configuration of billing server, Setup of BSCS billing batches and SOI services, Configuration of 10 rateplans : “Forfait plus”, Convergence, Student Promotions, Spec of IMEI storage, consultation, Change of IP address provisioning and collect server, Dollar universe definition of U-proc according to algorithm of rating, billing batches or scripts of BSCS, Upgrade of GPRS Coeur Mobile, Reactivation of contracts in dept., and penalty applied, Offer of 6 months promotion for contest winners, New Tax law impact study on existing BSCS offers and on invoice.
Accenture Casablanca - Morocco
Project Manager in a Skill Center : BSCS 6, 8, IXR2
As a part of Third Party Application Support for nine Orange affiliates I was:
• Responsible of the skill center in Casablanca (21 persons) and as well (Accenture India: 12 resources)
• Managing a complex projects with multiples locations resources (Morocco, Egypt and India and the skill center of Orange in France to the quotation review).
• Managing the whole steps of the change request from different Orange Affiliates located in Africa, Islands, Middle East from the first step reception of the change request from the client, quotation, appointing who is going to develop, implement, configure within a required timeline agreed with the client, till delivering to the client after tests, then manage of the day for go live including the support and maintenance 2 periods : VAFC and VRS.
• Helping on Architect solution review and conception, (From Quotation, Review agreement with the client, and orange skill center, assessment, design a conception, then detailed specification document).
Alcatel Lucent Paris – France
Migration Consultant – TPM (Project Mobicom) in a Skill center : BSCS 6/IX R2 & R3
• Responsible for the migration and integration of BSCS IX solution for various operators around Africa, and the world. Alcatel Massy Palaiseau (Paris) functions as a skill center for more than 12 different operators (Maintenance of existing operators changes requests/Defects or integration of new others such as : Orange Tunisia/Mobicom-Mongolia.
• Migration specialist in different projects (Mobinil, Orange Uganda, Mongolia, … etc).
• Audit after migration: Audit of the call charging capacity per hour from call mediation through Rating and Billing to come with optimized server structure (SOI services/Servers), Optimized called SQL queries by different processes, indexes, lighting triggers, constraints, Synonyms… etc),
• Full integration of the commercial offers (Rateplans), baseline setup for different modules (AR (AX), RA, PX, SY, MI, GL, RD, EI, ER, PA, RM, TA, TR, CP), conception of new batches (pnh). Order Management (creation and maintenance of orders initiated by a user of Self-care Center (SX)).
• Project budget estimation (orange OCI), rating, billing, mediation change requests minimum cost.
• Back office support for defects encountered in delivered shipment for various operators functioning as a skill center for all BSCS versions from BSCS 5.21, 6,8 and IXR2/R3 (Mongolia).
2000 – 2009 : Atos Origin Consultant for various Atos & Ericsson (LHS) projects and roles :
Jumping to Migration, Solution & Business Architect and Integration of BSCS system all versions.
T-Mobile – The Hague Netherland
T-Mobile Netherlands, The Hague: Migration Consultant – Team Leader Consultant: BSCS 8/IXR2
• Technical Project manager responsible for the overall transition planning and execution from T-Mobile integrator to the new solution provider selected by the mobile customer.
• Responsible for the Post Migration (8/IXR2) analysis, tests and special cases migration.
• Responsible to define the overall steps of the project from technical point of view. Provide Monitoring SQL tools of the whole chain of Charging (Prepaid), Rating (Both) and Billing processes for before and after migration state.
• Optimization of the migration scripts by defining new PLSQL design, triggers, indexes, structure, and constraints. Providing the customer with technical support and solutions for the current BSCS iXR2 installation and new implementation projects,
• Responsible of validation, rating and billing test also involved in the production support
Orange Netherlands, The Hague: Migration Consultant: BSCS (V5.21 -> V8 -> IXR2)
• Designer & Architect of project Indurain, Rabo Bank and Hector 1 and 2, check the quality of deliveries before live implementation.
• Run the live implementation of the projects Indurain, Rabo Bank and Hector 1 and 2 from Design, deliveries and study the mediation impact before and after implementation.
• Test Free units delivered by Cap Gemini (FUOM/FUPP/SLS/PLM)
Thuraya, Sharja-Emirates
Business Delivery Architect, then Project Manager : BSCS IXR2
• Business Delivery Consultant: (Creation of DCR documents (Design Change Request), FSP (Functional Specification Proposal), and Technical Documentation for the client for various requests from the client linked to modules in BSCS, especially rating and discount.
• Optimization of rating, billing and mediation after study in it...