CV/Mission de Consultant Oracle Retail freelance

Exemple de missions de Michel,
Consultant Oracle Retail habitant le Morbihan (56)

• Senior Siebel consultant

  Imperial Tobacco
  Jan 2014 - Jan 2015

  Team of 3 consultants supporting 400 mobile sales representatives for UK market.
  Deployment and roll-out strategy
  Compliance
  Support processes design
  Adhesion to 'best practices'
  BI Analytics

• Senior Siebel architect & technical project manager in charge of production support

  Cap Gemini for EDF
  Jan 2013 - Jan 2014

  Architectural roadmap in preparation to scheduled Siebel 8.1.1.11 with Open UI (HTML5) upgrade and SOA.
  Management of a team of 6 to support Siebel 7.8 for about 3000 users.
  My responsibilities also include:
  Deployments to production & and integrator side non-production platforms
  Release management
  Sizing
  Infrastructure design
  Bill of materials
  Order scheduling
  Creation of the delivery plan and schedule
  Resource management
  BI Analytics administration

• CRM Architect

  Pernod S.A
  Jan 2013 - Jan 2014

  Scoping study for a Siebel SFA 8.1.1.10 with Open UI (HTML 5) Mobile upgrade from 8.1.1.3 in order to support new Windows 8 Tablet PCs' to be deployed to the sales force. Test reports, a PoC, project plan, cost estimates and associated recommendations constitute the main deliverables in a SOA context. As an alternative to the upgrade the client also requested a PoC with a virtualization of the existing client (Explorer 7 & Siebel 8.1.1.3) using the Novell product, ZAV.

• Senior consultant

  OnPoint SI for Ecobank, Accra and Abidjan
  Jan 2013 - aujourd'hui

  Training the trainers for a Greenfield eFinance Siebel project in West Africa. The pilot will start in Ghana and the Ivory Coast and then spread to all of Ecobank’s subsidiaries. Short term contract but extremely interesting and challenging as training is not my core skill.

• Oracle Advanced Customer Services (Siebel Expert Services)

  France
  Jan 2012 - aujourd'hui

  I am providing on-site support and assistance to 3 large accounts (Insurance, transport and banking).
  Production Readiness Review
  On site assistance
  Deployment and delivery strategy
  Production support
  Performance tuning
  Administration processes
  UCM integration

• Bull SAS, Angers, France, ********
  Jan 2012 - Jan 2012

  I am assisting Bull in hosting their first Siebel system on behalf of a Veolia affiliated company. This is a multi-faceted role covering:
  Technical expertise
  Deployment and maintenance organization
  Redaction of the RACI
  Escalation processes
  Implementation and validation of a PoC, etc…

• ISM GSSC Project Manager

  Bureau Veritas, Noida, India
  Jan 2012 - Jan 2012

  Setting up an insourced Global Shared Service Centre in Noida, India on behalf of Bureau Veritas.
  Hybrid BPO/Insourcing
  Knowledge transfer
  Process design
  Training
  Organization
  A very interesting and challenging project unfortunately cut short due to social and labour issues within BV.

• Senior Siebel architect

  Harmonie Mutuelles, Tours, France
  Jan 2011 - Jan 2011

  Siebel 8.0.0.6 FINS and Marketing, Campaign management with OBIEE, BIP, Wintel, Oracle 10 RAC Aix
  Review and re-engineering of current architecture for improved reliability and performance:
  Clustered web servers
  Integration to Big IP for web and application servers load balancing
  High availability EAI, EIM and web services
  Industrialization of delivery
  Liaison with Oracle TAM and Expert Services
  Web services are used for quotations via legacy system and address validation

• Senior Siebel architect & administrator

  Bureau Veritas, Nantes, France
  Jan 2009 - Jan 2010

  Siebel 8.1 Field Services worldwide implementation with quite a complex application architecture relying on multiple repositories and enterprises using a common database and Oracle BI.
  Interface to Adobe lifecycle, Documentum
  My tasks are:
  Streamlining of deployment processes
  Knowledge transfer
  Leading the architecture design team

• Senior Siebel architect.

  IBM Global Services for AxaTech, Brussels
  Jan 2008 - Jan 2009

  AxaTech has decided to consolidate all of its European data centres into 2 locations (1x primary, 1x secondary) near Koln in Germany.
  My role is:
  To collect, consolidate and analyse all relevant data concerning the current Siebel infrastructure in Brussels (2 x Siebel applications, 8 environments).
  To design a PoC and analyse the impact the move might have on performances, specifically in the context of the Call Centre, as the Genesys platform will remain in Brussels. The main object of the exercise being to measure and if possible resolve the impact of network latency between Brussels and Koln.
  To design a new target infrastructure and, within schedule and budget constraints, endeavour to improve performances, serviceability and availability.
  Finally to conceive a move and deployment strategies with the least impact to the users.