Team of 3 consultants supporting 400 mobile sales representatives for UK market.
Deployment and roll-out strategy
Support processes design
Adhesion to 'best practices'
Architectural roadmap in preparation to scheduled Siebel 126.96.36.199 with Open UI (HTML5) upgrade and SOA.
Management of a team of 6 to support Siebel 7.8 for about 3000 users.
My responsibilities also include:
Deployments to production & and integrator side non-production platforms
Bill of materials
Creation of the delivery plan and schedule
BI Analytics administration
Scoping study for a Siebel SFA 188.8.131.52 with Open UI (HTML 5) Mobile upgrade from 184.108.40.206 in order to support new Windows 8 Tablet PCs' to be deployed to the sales force. Test reports, a PoC, project plan, cost estimates and associated recommendations constitute the main deliverables in a SOA context. As an alternative to the upgrade the client also requested a PoC with a virtualization of the existing client (Explorer 7 & Siebel 220.127.116.11) using the Novell product, ZAV.
Training the trainers for a Greenfield eFinance Siebel project in West Africa. The pilot will start in Ghana and the Ivory Coast and then spread to all of Ecobank’s subsidiaries. Short term contract but extremely interesting and challenging as training is not my core skill.
I am providing on-site support and assistance to 3 large accounts (Insurance, transport and banking).
Production Readiness Review
On site assistance
Deployment and delivery strategy
I am assisting Bull in hosting their first Siebel system on behalf of a Veolia affiliated company. This is a multi-faceted role covering:
Deployment and maintenance organization
Redaction of the RACI
Implementation and validation of a PoC, etc…
Setting up an insourced Global Shared Service Centre in Noida, India on behalf of Bureau Veritas.
A very interesting and challenging project unfortunately cut short due to social and labour issues within BV.
Siebel 18.104.22.168 FINS and Marketing, Campaign management with OBIEE, BIP, Wintel, Oracle 10 RAC Aix
Review and re-engineering of current architecture for improved reliability and performance:
Clustered web servers
Integration to Big IP for web and application servers load balancing
High availability EAI, EIM and web services
Industrialization of delivery
Liaison with Oracle TAM and Expert Services
Web services are used for quotations via legacy system and address validation
Siebel 8.1 Field Services worldwide implementation with quite a complex application architecture relying on multiple repositories and enterprises using a common database and Oracle BI.
Interface to Adobe lifecycle, Documentum
My tasks are:
Streamlining of deployment processes
Leading the architecture design team
AxaTech has decided to consolidate all of its European data centres into 2 locations (1x primary, 1x secondary) near Koln in Germany.
My role is:
To collect, consolidate and analyse all relevant data concerning the current Siebel infrastructure in Brussels (2 x Siebel applications, 8 environments).
To design a PoC and analyse the impact the move might have on performances, specifically in the context of the Call Centre, as the Genesys platform will remain in Brussels. The main object of the exercise being to measure and if possible resolve the impact of network latency between Brussels and Koln.
To design a new target infrastructure and, within schedule and budget constraints, endeavour to improve performances, serviceability and availability.
Finally to conceive a move and deployment strategies with the least impact to the users.