CV/Mission de Consultant EBICS freelance

Exemple de missions de Basile Boris,
Consultant EBICS habitant ?

• Consultant Trader

  Thinkvision-Limassol
  Jan 2023 - aujourd'hui

  As a trader, my role is to buy and sell various financial assets
  such as stocks, currencies, commodities or derivatives
  on different markets in order to capitalize on price fluctuations and generate
  profits. In addition, I was responsible for training users of the
  trading platform on the application of technical and fundamental analysis,
  enabling them to make informed decisions and effectively manage
  risks in their transactions.

• Consultant tiers-payant

  CEGEDIM-București
  Jan 2022 - aujourd'hui

  As an Insurance Monitoring Officer, my role was to verify
  insurance payments to ensure that healthcare professionals
  were complying with regulations and payment plans. I evaluated
  insurance coverage, processed claims, and communicated with healthcare
  professionals to facilitate compliance with healthcare plans and conditions.
  Through meticulous documentation and adherence to regulatory
  standards, I played a critical role in ensuring that professionals
  received accurate information and services.

• Consultant Debt collection

  HOIST FINANCE FRANCE-Lille (59)
  Jan 2022 - aujourd'hui

  As a debt collection consultant, I was responsible for contacting debtors, negotiating customized
  repayment plans, tracking payments, and ensuring compliance with regulations. I was also responsible
  for assessing debtors’ financial situation, proposing modified payment plans or partial repayment plans,
  maintaining accurate records of interactions and payment progress. My goal was to recover outstanding
  funds while maintaining positive client relationships and adhering to ethical and legal standards.

• Consultant for the Casino Online

  CASINO INTENSE-Bordeaux (33)
  Jan 2021 - aujourd'hui

  My role was to provide support to players by resolving
  technical issues and helping them manage their accounts and payments,
  answering their inquiries and payment issues. In addition, I informed players about new promotional
  offers.

• Consultant Quality

  Webhelp Romania-București
  Jan 2020 - aujourd'hui

  My role involved overseeing and improving the quality of customer support within
  the Marketing and Sales department. I assessed team performance, provided
  feedback and coaching, and implemented processes to ensure exceptional
  customer interactions, ultimately contributing to customer satisfaction and the
  department's success in meeting sales and marketing goals

• Consultant Sales & Marketing

  Webhelp Romania-București
  Jan 2019 - aujourd'hui

  As a Marketing Consultant my role was to guide potential customers
  in product selection, answer their questions regarding product
  features, provide tailored solutions and promote offers to drive conversions
  before the sale. After the sale, I was responsible for providing after-sales support,
  answering customer queries, resolving issues and ensuring satisfaction
  in order to improve customer loyalty and generate repeat business.

• Consultant Quality

  MTN-Cameroun
  Jan 2016 - aujourd'hui

  As a Quality Consultant in Telecommunications, my role was to assess and ensure the quality of customer
  service interactions. I was responsible for assessing
  team performance, providing constructive feedback and driving continuous
  improvement, contributing to exceptional customer experiences and
  compliance with industry standards and regulations.

• Tele-operator

  Orange Cameroon-Douala(Cameroon)
  Jan 2015 - aujourd'hui

  At Orange, I was responsible for troubleshooting technical issues,
  providing customer support and resolving network-related problems. In addition,
  I was responsible for resolving non-technical tasks such as managing
  customer accounts, processing billing requests and promoting the company’s
  products and services to ensure exceptional customer satisfaction.

• Consultant Technical Ebics protocol

  Exalog Development (Cegid)-Paris (75)
  aujourd'hui

  Provide level 1 and 2 technical support to end users for
  issues related to company applications such as Exabanque, Allmybank
  Bcnef entreprise etc.... Diagnose and resolve technical issues such
  as Ebics configuration for banking communications and flows, often in
  collaboration with other IT teams.