CV/Mission FIDESSA TESSERACT freelance

Résumé des emplois de Barbara,
freelance FIDESSA TESSERACT résidant dans l'Ain (01)

• Enterprise Ireland - Back-up Incident Lifecycle Coordinator

  Hewlett-Packard
  Jan 2013 - Jan 2014

  Tracking misrouted tickets,
  Doing open cases reports,
  Dealing with Workgroup mailboxes,
  Use of Pivot charts in MS Excel,
  Working in HPSM9.

• Enterprise Ireland - Technical Support Analyst Level 1

  Hewlett-Packard
  Jan 2012 - Jan 2016

  The role was to receive inbound calls from HP business customers in regards to technical issue,
  Assist customers in their questions by giving them great technical support,
  Investigating about different issues and help customers.
  Outbound calls to costumers and providing solution for computer issues.

• Malta - Marketing officer LDV project

  Nature Trust Malta, Msida
  Jan 2011 - Jan 2012

  Promotion of ecotourism in Pembroke Heritage Park
  Work with children in Eco-school
  Helping in fundraising activities,
  Making Payments,
  Recording income and outcome,
  Searching for investors,
  Coordinating work of the volunteers.

• TC Turizem, Ljubljana, Slovenia - Client Information Officer
  Jan 2008 - Jan 2008

  Selling travel arrangements,
  Giving information about different countries,
  Letters and outbound calls to customers and contractors,
  Negotiation with clients,
  Finding daily special travel offers,
  Recording incoming and outcoming mail,
  Booking hotels,
  Saling travel insurance policies,
  Making payments to banks,
  Filing documentation.

• Poslovni sistem Mercator, Ljubljana, Slovenia - Secretary of CEO
  Jan 2007 - Jan 2007

  Preparation material for meetings,
  Paying bills in SAP,
  Filing documentation,
  Recording incoming invoices,
  Recording daily mail,
  Stock ordering,
  Letters and outbound calls to costumers.

• FIBMARKT Ltd., Maribor, Slovenia - Administration work
  Jan 2003 - Jan 2010

  Recording of invoices,
  Recording daily mail,
  Payroll,
  Credit control,
  Collection of final reports for accountant,
  Negotiation with clients,
  Stock ordering.