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UX Coaching, Team Builder, Recruitment, Run
● Accompagner la prise de poste du directeur du Pôle UX
● Participation aux recrutements de la Team UX
● Planning de réduction de la dette Design
Recherche utilisateur, Benchmarking, Experience Map, Personae
● Recherche utilisateur sur site (Centrale de retraitement du combustible nucléaire)
● Benchmarking
● Experience Map de la pratique de Consignation industrielle
Branding / Design System / Userflow / Prototype et pilotage/cadrage d’une équipe de UX/UI juniors et confirmés
Recherche secondaire / Analyse compétitive Desktop
Branding / Brand Book
Design System Figma + Zero Height
Design d’une Web App desktop from Scratch
Version mobile / tablette
New Premium Offer Mission Launching
● Benchmark « Onboarding Best UX Practices »
● Construction d’un Macro Customer Journey en End to End
● Nouveau KYC « Know your customer »
● Direction UI (Mobile Guidelines Guidance)
Senior Product Design Challenger
● Redesign & Test des pages “Village” au pwc Experience Center
● Customer Stepping (Onboarding / Search / Booking / Shopping / Mapping)
Co-Lead de l’UX CENTER (1 interne BNPP + 4-6 externes) @PACE BNPP
Mindset
● UX Culture co-definition (Ethics, Values)
● COMEX UX Culture Spreading
● Group / Entities / Services / App Manifesto
● Group UX Transformation White paper
● New EDC (Experience Design Center) & Agile Setup
Ambassadeur UX
● Top 100 Group Executives UX Training Lead
● Stream Leader UX Training Lead
● Product Owners UX Training Lead
● DM Entities ( 5 pays) UX Training Lead
Design Thinking
● Design Sprint 2.0
● Design Sprint for CJs (Custom)
● UI / Rapid Prototyping AD
● Sponsors Pitch Days Training
UX Principal – DA de Design d’interface
● Design System Leader
● Workshops Co- Leader / Leader
● Daily Design / Business / Tech Watch
● Benchmarks, & White Papers (Onboarding, Chatbot / Robo Advisor, UX Transformation, ...)
Redesign de la User Journey and Optimisation de l’Onboarding des nouveaux services
● Redesign User journey pour la mobile app. "MY PAYMENTS"
● Redesign User journey pour la desktop app. "MY PAYMENTS"
● Optimisation UX "TALK TO PAY" service biométrique
Recherche Utilisateur, Product Market/fit & Recommandations UX/UI
● Implementation and animation of user research workshop
● Writing & conducting of the user questionnaire
● Concept + Digital surprise report - Competitive analysis
● Recommendations (Branding, Benchmarking, UX Wiriting, Zoning, Prototypes, Landing Page RWD, ...)
Préparation et Co-Animation d’un DESIGN SPRINT avec l’Agence Thiga
● UNDERSTAND / DECIDE / DESIGNER / PROTOTYPER / TEST (5 days).
● Low Fidelity / High Fidelity design of a user journey on iOS
● Rapid Prototyping (Flinto) + Continuous Iteration
Challenger l’agence DENTSU-ISOBAR sur l’UX / UI + 2017/18 vision
● DESIGN THINKING / DAILY IDEATION / APPS SHOWCASE & TOOLS
● Change Management: switch from a Mobile Application to a Conversational Assistant with AI (CHATBOT, FACEBOOK MESSENGER, iMESSAGE)
● Mobile AD (UI) + GROWTH HACKING (ASO, FB Ads, ...)
● Tests & SDKs, API, Code Open Source implementations.
● Merger prep. Wa! + FIVORY (Oct. 2016) payments, Data, security, XP
● Daily collaborations with: ISOBAR, CARREFOUR, ACCENTURE, OCTO, AXANCE, FORRESTER RESEARCH, OPINION WAY, FIFTY-FIVE, TAPPTIC, ACCENGAGE, USABILLA, MKTG, LES COMPTOIRS, STANWELL, ELIA-CONSULTING, KEYRUS, PURE AGENCY, ATOS WORLDLINE, ...