El Mehdi - Assistant à maîtrise d'ouvrage BPM
Ref : 190703O001-
75015 PARIS
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Chef de projet, Assistant à maîtrise d'ouvrage, Product Owner (34 ans)
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Freelance
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Head of Process Development New York/Paris
SavingsWize USJan 2019 - aujourd'huiSavingsWize is a US based startup founded in 2017 aiming to develop a neobank dedicated to international students and executives in the US. The startup is incubated in Columbia University Lab and aims to be the first of a kind solution for internationals who don’t have a credit history in US and need to access credit score based products.
Main responsibilities:
• Product management and design
• Defining the product roadmap
• Users journey definition
• Designing the global architecture and processes for the solution
• Working directly with CEO to define the product strategy
• Providers analysis and cost estimations -
Business Process manager – Senior Project Manager Paris - France
Société GénéraleJan 2017 - Jan 2019Société Générale is a French multinational banking and financial services company. I worked in the branch supporting French networks reporting to the French network organization and change management Director. I was in charge of 4 major projects in process re-engineering for retail banking.
Main responsibilities:
• Project management in AGILE methodology for digitization projects
• In relation with the business directors, re-engineering of personal account opening process, business account opening process and RGPD requests management process
• Product owner of the process management application, identifying and collecting the needs of high- level business
• Project delivery management (project planning and staffing)
• Documentation delivery: system design documentation, use cases, users journey, system flow design
• Collaboration with the project integrator team from CGI (developer team of 40 people).
• Managing the validation of the deliverables (Business Requirements File, Business Acceptance Criteria)
• Support conversion of Business Use Cases for new applications or new capabilities on existing workflow applications
• On the IT and methodology aspects, contributing to the definition of the solution qualification plan and defining the user acceptance test cases for the French retail banking network
• Regulation knowledge and application of the constraints in the projects -
Digitization project – Team Leader Zürich - Switzerland
Julius BärJan 2016 - Jan 2017Julius Bär is a Swiss multinational private bank. I worked as a project manager in charge of the front-to-back offices process for documents with legal value.
I managed a team of 3 people.
Main responsibilities:
• Team leader reporting to project director
• Designing the IT architecture for the digitization solution (Captiva)
• In charge of the development and implementation team and reporting to the project director
• In charge of the planning and resources follow up
• Collection of the needs from the operational teams, final users of the applications
• Description of the associated business processes, functional description of the solution and support for the deployment of the implemented solutions
• High standards in terms of time to market: Project delivered in less than one year -
Process transformation – Project manager Paris - France
BNP ParibasJan 2014 - Jan 2016BNP Paribas is a French multinational banking and financial services company.
I worked in the branch supporting French networks reporting to the documents and logistic Director. I was in charge of the delivery of 2 major digitization projects for retail banking, both attached to the Simple and Efficient (SIEF) Program which aim was the business process re-engineering.
Main responsibilities:
• In relation with the program director and the solution providers, I had to define and design the digitization solutions for personal account opening process and signature business workflows
• Defining the evolution roadmap (Business Requirements File, Business Acceptance Criteria)
• Delivery of the main project documentation for the project (System documentation and Process Documentation)
• Definition of the dematerialization architecture and solution
• Deployment follow up by defining the KPI and operational optimization indicators
• Managing the validation of the deliverables
• Support conversion of Business Use Cases for new applications or new capabilities on existing workflow applications -
Cloud Archiving – Project manager Paris - France
STRATOWJan 2014 - Jan 2016Stratow is French Startup developing Software As A Service solutions.
I contributed in a project providing an onboarding process framework for banks and insurances. Its aim is to ease the path integration and to simplify the users journey in mobiles.
Main responsibilities:
• Designed the Cloud application architecture
• Designed and developed the end-to-end high level architecture (full stack architecture – information, application, integration, technology & security)
• Reviewed and maintained commercial and digital (omni-channel) solution architecture and designed requirements for development
• Designed the users journey over mobile and web
• API integration with Résocom Solution that provide ID recognition and compliance solution -
Digitization and document process – Business Analyst Paris – France
BNP ParibasJan 2013 - Jan 2014BNP Paribas is a French multinational banking and financial services company.
I worked in the branch supporting French networks reporting to the documents workflow Manager. I was in charge of the digitization solution in terms of performance and optimization analysis.
Main responsibilities:
• Compiled data and created the KPI for business reports to be delivered the department heads
• Created the projects reporting tools to provide success indicators to the department heads
• In charge of the relationship with the solution provider and the developers team
• Defined the SLAs to be followed by the IT solution providers
• Established quality control processes, resulting in substantial error margins reduction -
Mobile Onboarding solution – Solution Designer Paris - France
Inovoo & EMC & Aerow DigitalJan 2013 - Jan 2014EMC is a major solution provider for document management solutions. In collaboration with Inovoo and Aerow Digital (solution integrators), I contributed in a project which aim was to provide a mobile solution for client onboarding integrating EMC APIs for documents classification and recognition.
Main responsibilities:
• Designed the global solution architecture
• Defined the user stories for the mobile application
• Designed the user journey with API integration
• Defined the validation and delivery criteria
• Coordinated the team and organized planning -
Captiva digitization solution –Solution developer Paris - France
Acta AssistanceJan 2013 - Jan 2014Acta Assistance is a French car assistance company. The digitization project aim was to provide a scanning solution for invoice recognition and data extraction. I was part of the development team in charge of the Captiva solution.
Main responsibilities:
• C# Captiva module development
• Captiva workflow design
• Server management (Windows servers)
• Delivery control and packaging
• Project deployment
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Royal Institute of Technology KTH Stockholm, SWEEDEN IT systems architecture
2013 -
Institut Nationnal des Sciences Appliquées (INSA) Rouen, FRANCE Information systems Architect (MASTER)
2013
Project
Management
• Methodology: AGILE, classic, PERT, Lean Six Sigma
• System architecture
• Business analysis, design and specifications
• User journeys - UI / UX design
IT Expertise
CRM
• SalesForce
Level
Intermediate
Document / EDM • DELL EMC Captiva / Documentum Advanced
Mobile Security • BlackBerry UEM / Good Technology Advanced
Workflow / BPM • Tibco / Docusign Advanced
Soft skills
• Communication • Curiosity and creativity
• Stress control • Motivation
• Team leader • Entrepreneurship
Other certificates
2019 LEAN SIX SIGMA GREEN BELT
IASSC, US
Dynacentrix, FRANCE
2017 CRM Administration Certificate Salesforce, FRANCE
2016 Electronic Signature Workflows Docusign, FRANCE
2015 Infoarchive – Document archiving DELL, FRANCE
2014 Mobile Device Management Blackberry, FRANCE
2013 Captiva Process design and implementation DELL, FRANCE
Languages
• French Mother tong
• Arabic Mother tong
• English Fluent
• Spanish Working knowledge
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