El Mehdi - Assistant à maîtrise d'ouvrage BPM

Ref : 190703O001
Photo d'El Mehdi, Assistant à maîtrise d'ouvrage BPM
Compétences
CRM
GED
ECM
BPM
EMC Captiva
Lean Six Sigma
Expériences professionnelles
  • Head of Process Development New York/Paris

    SavingsWize US
    Jan 2019 - aujourd'hui

    SavingsWize is a US based startup founded in 2017 aiming to develop a neobank dedicated to international students and executives in the US. The startup is incubated in Columbia University Lab and aims to be the first of a kind solution for internationals who don’t have a credit history in US and need to access credit score based products.
    Main responsibilities:
    • Product management and design
    • Defining the product roadmap
    • Users journey definition
    • Designing the global architecture and processes for the solution
    • Working directly with CEO to define the product strategy
    • Providers analysis and cost estimations

  • Business Process manager – Senior Project Manager Paris - France

    Société Générale
    Jan 2017 - Jan 2019

    Société Générale is a French multinational banking and financial services company. I worked in the branch supporting French networks reporting to the French network organization and change management Director. I was in charge of 4 major projects in process re-engineering for retail banking.
    Main responsibilities:
    • Project management in AGILE methodology for digitization projects
    • In relation with the business directors, re-engineering of personal account opening process, business account opening process and RGPD requests management process
    • Product owner of the process management application, identifying and collecting the needs of high- level business
    • Project delivery management (project planning and staffing)
    • Documentation delivery: system design documentation, use cases, users journey, system flow design
    • Collaboration with the project integrator team from CGI (developer team of 40 people).
    • Managing the validation of the deliverables (Business Requirements File, Business Acceptance Criteria)
    • Support conversion of Business Use Cases for new applications or new capabilities on existing workflow applications
    • On the IT and methodology aspects, contributing to the definition of the solution qualification plan and defining the user acceptance test cases for the French retail banking network
    • Regulation knowledge and application of the constraints in the projects

  • Digitization project – Team Leader Zürich - Switzerland

    Julius Bär
    Jan 2016 - Jan 2017

    Julius Bär is a Swiss multinational private bank. I worked as a project manager in charge of the front-to-back offices process for documents with legal value.
    I managed a team of 3 people.

    Main responsibilities:
    • Team leader reporting to project director
    • Designing the IT architecture for the digitization solution (Captiva)
    • In charge of the development and implementation team and reporting to the project director
    • In charge of the planning and resources follow up
    • Collection of the needs from the operational teams, final users of the applications
    • Description of the associated business processes, functional description of the solution and support for the deployment of the implemented solutions
    • High standards in terms of time to market: Project delivered in less than one year

  • Process transformation – Project manager Paris - France

    BNP Paribas
    Jan 2014 - Jan 2016

    BNP Paribas is a French multinational banking and financial services company.
    I worked in the branch supporting French networks reporting to the documents and logistic Director. I was in charge of the delivery of 2 major digitization projects for retail banking, both attached to the Simple and Efficient (SIEF) Program which aim was the business process re-engineering.

    Main responsibilities:
    • In relation with the program director and the solution providers, I had to define and design the digitization solutions for personal account opening process and signature business workflows
    • Defining the evolution roadmap (Business Requirements File, Business Acceptance Criteria)
    • Delivery of the main project documentation for the project (System documentation and Process Documentation)
    • Definition of the dematerialization architecture and solution
    • Deployment follow up by defining the KPI and operational optimization indicators
    • Managing the validation of the deliverables
    • Support conversion of Business Use Cases for new applications or new capabilities on existing workflow applications

  • Cloud Archiving – Project manager Paris - France

    STRATOW
    Jan 2014 - Jan 2016

    Stratow is French Startup developing Software As A Service solutions.
    I contributed in a project providing an onboarding process framework for banks and insurances. Its aim is to ease the path integration and to simplify the users journey in mobiles.
    Main responsibilities:
    • Designed the Cloud application architecture
    • Designed and developed the end-to-end high level architecture (full stack architecture – information, application, integration, technology & security)
    • Reviewed and maintained commercial and digital (omni-channel) solution architecture and designed requirements for development
    • Designed the users journey over mobile and web
    • API integration with Résocom Solution that provide ID recognition and compliance solution

  • Digitization and document process – Business Analyst Paris – France

    BNP Paribas
    Jan 2013 - Jan 2014

    BNP Paribas is a French multinational banking and financial services company.
    I worked in the branch supporting French networks reporting to the documents workflow Manager. I was in charge of the digitization solution in terms of performance and optimization analysis.
    Main responsibilities:
    • Compiled data and created the KPI for business reports to be delivered the department heads
    • Created the projects reporting tools to provide success indicators to the department heads
    • In charge of the relationship with the solution provider and the developers team
    • Defined the SLAs to be followed by the IT solution providers
    • Established quality control processes, resulting in substantial error margins reduction

  • Mobile Onboarding solution – Solution Designer Paris - France

    Inovoo & EMC & Aerow Digital
    Jan 2013 - Jan 2014

    EMC is a major solution provider for document management solutions. In collaboration with Inovoo and Aerow Digital (solution integrators), I contributed in a project which aim was to provide a mobile solution for client onboarding integrating EMC APIs for documents classification and recognition.
    Main responsibilities:
    • Designed the global solution architecture
    • Defined the user stories for the mobile application
    • Designed the user journey with API integration
    • Defined the validation and delivery criteria
    • Coordinated the team and organized planning

  • Captiva digitization solution –Solution developer Paris - France

    Acta Assistance
    Jan 2013 - Jan 2014

    Acta Assistance is a French car assistance company. The digitization project aim was to provide a scanning solution for invoice recognition and data extraction. I was part of the development team in charge of the Captiva solution.
    Main responsibilities:
    • C# Captiva module development
    • Captiva workflow design
    • Server management (Windows servers)
    • Delivery control and packaging
    • Project deployment

Études et formations
  • Royal Institute of Technology KTH Stockholm, SWEEDEN IT systems architecture

    2013
  • Institut Nationnal des Sciences Appliquées (INSA) Rouen, FRANCE Information systems Architect (MASTER)

    2013
Autres compétences
General Skills
Project
Management
• Methodology: AGILE, classic, PERT, Lean Six Sigma
• System architecture
• Business analysis, design and specifications
• User journeys - UI / UX design

IT Expertise
CRM
• SalesForce
Level
Intermediate
Document / EDM • DELL EMC Captiva / Documentum Advanced
Mobile Security • BlackBerry UEM / Good Technology Advanced
Workflow / BPM • Tibco / Docusign Advanced

Soft skills
• Communication • Curiosity and creativity
• Stress control • Motivation
• Team leader • Entrepreneurship

Other certificates
2019 LEAN SIX SIGMA GREEN BELT
IASSC, US
Dynacentrix, FRANCE

2017 CRM Administration Certificate Salesforce, FRANCE

2016 Electronic Signature Workflows Docusign, FRANCE

2015 Infoarchive – Document archiving DELL, FRANCE

2014 Mobile Device Management Blackberry, FRANCE

2013 Captiva Process design and implementation DELL, FRANCE

Languages
• French Mother tong
• Arabic Mother tong
• English Fluent
• Spanish Working knowledge

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