Freelance Stibo : Sélectionnez rapidement les meilleurs CV

Aperçu d'expériences de Pierre,
freelance STIBO habitant la Haute-Savoie (74)

• Role: Strategic PMO & Program Manager &#x2014 Operations

  Global E-Commerce & Omnichannel Operations Manager Richemont
  Jan 2019 - Jan 2025

  Role: Strategic PMO & Program Manager &#x2014 Operations Transformation (Director-level scope & accountability).
  Led a large-scale, worldwide change management program to support omnichannel transformation, market openings and regulatory compliance across 15 Maisons, 61 markets and 7 regions, operating in a complex multicultural environment and coordinating central teams with 7 regions worldwide.
  
  Key Responsibilities
  &#x2022 Group-wide change management & adoption for omnichannel transformation across CRC, e-commerce, Marketing/Retail, Customer Service and wholesale network within each Maison
  &#x2022 Enabled global execution across retail and wholesale networks (boutique operations and partners)
  &#x2022 BCP & resilience: built and activated continuity playbooks to maintain service continuity during major disruptions (e.g. COVID-19 extreme weather event)
  &#x2022 Operating models & governance: designed and deployed global processes, RACI and standards across central teams and regions
  &#x2022 Change program management: stakeholder mapping, communications, training and adoption tracking
  &#x2022 Compliance rollout across 61 markets, aligning regions and central teams on local requirements and controls
  
  Key Results & Impact
  &#x2022 Scaled online revenue from &#x20AC0.36bn to &#x20AC1.3bn (+260%) through omnichannel transformation and market expansion across 61 markets
  &#x2022 Deployed omnichannel operating capabilities across 15 Maisons and 7 regions, enabling progressive market openings and local go-lives
  &#x2022 Built executive alignment and trust-based collaboration across central teams and regions, sustaining delivery through significant regulatory change
  PMO, Program Management, Omni-Channel Operations Management, Process & Scalability Excellence, Global Change Management, Strategic Alignment & Coordination, Gap Analysis, Cross-Functional Collaboration

• Digital Account Manager (Montblanc & IWC)

  Richemont
  Jan 2018 - aujourd'hui

  Role: Digital Program Manager & Transformation Lead (Maison-level scope)
  Acted as primary point of contact for Montblanc and IWC, leading digital and omnichannel transformation initiatives aligned with Group strategy, operating in a multicultural environment and coordinating Maison teams with central Group functions and international markets.
  
  Key Responsibilities
  &#x2022 Primary point of contact for Montblanc and IWC on digital and e-commerce initiatives, aligning Maison priorities with Group Digital strategy
  &#x2022 Defined and executed multi-year digital roadmaps to deliver omnichannel capabilities
  &#x2022 End-to-end program delivery with PMO governance (quality, budget, timelines, risks, steering updates)
  &#x2022 Led cross-functional teams and agencies, including major global initiatives (e.g. Watches & Wonders)
  &#x2022 Managed vendor and offshore delivery, ensuring quality gates, timelines and stakeholder alignment
  &#x2022 Selected and governed technology partners (feasibility, RFP/SOW validation, budget negotiation)
  
  Key Results & Impact
  &#x2022 Delivered strong digital performance (~25% CAGR, +100% conversion, &#x201333% bounce)
  &#x2022 4x delivery throughput at constant budget through partner orchestration and influence-led execution across Maison, central and partner teams
  Strategy & Digital Transformation Project & Deployment Management , Coordination & Governance Data & Content Systems

• Change & Digital Consultant

  Freelance
  Jan 2012 - Jan 2014

  Delivered omnichannel and eCommerce strategies for brands such as Monoprix, Vilebrequin, Kiabi, and Anios Laboratory.
  &#x2022 Defined digital blueprints integrating Salesforce, Oracle Commerce, PIM, and SAP solutions.
  &#x2022 Managed global implementation projects across 8 countries.
  &#x2022 Led business process optimisation initiatives and change management programs.
  Digital Strategy & IT Architecture Project & Program Management Process & Change Enablement

• eCommerce Manager

  Kingfisher plc
  Jan 2008 - Jan 2011

  &#x2022 Managed digital platforms and mobile apps for Castorama and Brico Dépôt using ATG, Stibo PIM, Adobe, and SAP.
  &#x2022 Drove omnichannel transformation programs to enhance customer experience.
  &#x2022 Delivered cross-functional projects aligned with corporate digital and retail strategies.
  Omnichannel Retail · eCommerce Platforms · Stibo STEP (MDM/PIM) · Adobe · SAP Integration · Agile Project Management · Vendor Coordination

• Project Manager and Scrum Master

  Kingfisher plc
  Jan 2006 - Jan 2008

  &#x2022 Project Management: Led projects using the Prince2 methodology
  &#x2022 Coordination: Organised steering committees, allocated resources, and tracked risks, issues, and budgets.
  &#x2022 Change Management: Implemented training and support initiatives for smooth transitions.
  &#x2022 Intranet Migration: Managed the migration from Stellent to SharePoint for B&Q, Castorama France, and Castorama Italy.
  &#x2022 Supplier Management: Optimised supplier flexibility (within 3 weeks) and reduced costs by 35%.
  Project Management, Prince2, International Portfolio Management, Offshore Management, Change Management.

• Digital Development Center Manager

  Sogeti
  Jan 2005 - Jan 2006

  &#x2022 Activity Monitoring: Coordinated and monitored overall activities with an annual budget of ~5000 md.
  &#x2022 Catalogue Management: Maintained and updated tools and the services&#x2019 catalogue.
  &#x2022 Financial Oversight: Managed the financial and administrative operations of the centre.
  &#x2022 Committee & Contract Management: Led steering committees and managed contracts.
  &#x2022 KPI Design & Monitoring: Designed and tracked KPIs to ensure performance alignment.
  &#x2022 HR Management: Oversaw HR functions, ensuring effective people management and resource planning.
  People Management, Resource Planning, Engagement, Quality Management & Budget Management.

• Project Manager

  Decathlon
  Jan 2002 - Jan 2005

  &#x2022 eCommerce Websites: Implemented sites for Decathlon France, Germany, Brazil, and Tribord.
  &#x2022 PIM Development: Developed tailored PIM systems integrated with SAP, back offices, and e-commerce platforms.
  &#x2022 B2B Tool: Implemented a tool for product sourcing and external partner management.
  &#x2022 Web Tools: Created tools for managing packs, bundles, and in-store advertising.
  Integration, Risk Management, Planning, Communication, Retail, E-commerce

• Web Developer and Junior Project Manager

  WYNIWYG
  Jan 1997 - Jan 2002

  &#x2022 Project Coordination: Developed and coordinated small-scale J2EE projects, ensuring timely delivery.
  &#x2022 Framework Utilisation: Utilised a variety of J2EE frameworks to optimise functionality and efficiency.
  &#x2022 Brand Management: Worked with Directours, Decathlon, La Redoute, 3Suisses, SNCF, Leroy Merlin, Auchan, VNF, and Roquette Frères.
  Web Dev Project Delivery