Freelance Stibo : Distinguez les savoir-faire nécessaires à votre projet

Aperçu des emplois de Pierre,
freelance STIBO habitant la Haute-Savoie (74)

Global E-Commerce & Omnichannel Operations Manager
Richemont
janvier 2019 - septembre 2025
Role: Strategic PMO & Program Manager — Operations Transformation (Director-level scope & accountability).
Led a large-scale, worldwide change management program to support omnichannel transformation, market openings and regulatory compliance across 15 Maisons, 61 markets and 7 regions, operating in a complex multicultural environment and coordinating central teams with 7 regions worldwide.

Key Responsibilities
• Group-wide change management & adoption for omnichannel transformation across CRC, e-commerce, Marketing/Retail, Customer Service and wholesale network within each Maison
• Enabled global execution across retail and wholesale networks (boutique operations and partners)
• BCP & resilience: built and activated continuity playbooks to maintain service continuity during major disruptions (e.g. COVID-19 extreme weather event)
• Operating models & governance: designed and deployed global processes, RACI and standards across central teams and regions
• Change program management: stakeholder mapping, communications, training and adoption tracking
• Compliance rollout across 61 markets, aligning regions and central teams on local requirements and controls

Key Results & Impact
• Scaled online revenue from 𠫀.36bn to 𠫁.3bn (+260%) through omnichannel transformation and market expansion across 61 markets
• Deployed omnichannel operating capabilities across 15 Maisons and 7 regions, enabling progressive market openings and local go-lives
• Built executive alignment and trust-based collaboration across central teams and regions, sustaining delivery through significant regulatory change
PMO, Program Management, Omni-Channel Operations Management, Process & Scalability Excellence, Global Change Management, Strategic Alignment & Coordination, Gap Analysis, Cross-Functional Collaboration

Digital Account Manager (Montblanc & IWC)
Richemont
août 2014 - décembre 2018
Role: Digital Program Manager & Transformation Lead (Maison-level scope)
Acted as primary point of contact for Montblanc and IWC, leading digital and omnichannel transformation initiatives aligned with Group strategy, operating in a multicultural environment and coordinating Maison teams with central Group functions and international markets.

Key Responsibilities
• Primary point of contact for Montblanc and IWC on digital and e-commerce initiatives, aligning Maison priorities with Group Digital strategy
• Defined and executed multi-year digital roadmaps to deliver omnichannel capabilities
• End-to-end program delivery with PMO governance (quality, budget, timelines, risks, steering updates)
• Led cross-functional teams and agencies, including major global initiatives (e.g. Watches & Wonders)
• Managed vendor and offshore delivery, ensuring quality gates, timelines and stakeholder alignment
• Selected and governed technology partners (feasibility, RFP/SOW validation, budget negotiation)

Key Results & Impact
• Delivered strong digital performance (~25% CAGR, +100% conversion, �% bounce)
• 4x delivery throughput at constant budget through partner orchestration and influence-led execution across Maison, central and partner teams
Strategy & Digital Transformation Project & Deployment Management , Coordination & Governance Data & Content Systems

Change & Digital Consultant
Freelance
janvier 2012 - août 2014
Delivered omnichannel and eCommerce strategies for brands such as Monoprix, Vilebrequin, Kiabi, and Anios Laboratory.
• Defined digital blueprints integrating Salesforce, Oracle Commerce, PIM, and SAP solutions.
• Managed global implementation projects across 8 countries.
• Led business process optimisation initiatives and change management programs.
Digital Strategy & IT Architecture Project & Program Management Process & Change Enablement

eCommerce Manager
Kingfisher plc
mars 2008 - décembre 2011
• Managed digital platforms and mobile apps for Castorama and Brico Dépôt using ATG, Stibo PIM, Adobe, and SAP.
• Drove omnichannel transformation programs to enhance customer experience.
• Delivered cross-functional projects aligned with corporate digital and retail strategies.
Omnichannel Retail · eCommerce Platforms · Stibo STEP (MDM/PIM) · Adobe · SAP Integration · Agile Project Management · Vendor Coordination

Project Manager and Scrum Master
Kingfisher plc
février 2006 - mars 2008
• Project Management: Led projects using the Prince2 methodology
• Coordination: Organised steering committees, allocated resources, and tracked risks, issues, and budgets.
• Change Management: Implemented training and support initiatives for smooth transitions.
• Intranet Migration: Managed the migration from Stellent to SharePoint for B&Q, Castorama France, and Castorama Italy.
• Supplier Management: Optimised supplier flexibility (within 3 weeks) and reduced costs by 35%.
Project Management, Prince2, International Portfolio Management, Offshore Management, Change Management.

Digital Development Center Manager
Sogeti
janvier 2005 - janvier 2006
• Activity Monitoring: Coordinated and monitored overall activities with an annual budget of ~5000 md.
• Catalogue Management: Maintained and updated tools and the services’ catalogue.
• Financial Oversight: Managed the financial and administrative operations of the centre.
• Committee & Contract Management: Led steering committees and managed contracts.
• KPI Design & Monitoring: Designed and tracked KPIs to ensure performance alignment.
• HR Management: Oversaw HR functions, ensuring effective people management and resource planning.
People Management, Resource Planning, Engagement, Quality Management & Budget Management.

Project Manager
Decathlon
juillet 2002 - décembre 2004
• eCommerce Websites: Implemented sites for Decathlon France, Germany, Brazil, and Tribord.
• PIM Development: Developed tailored PIM systems integrated with SAP, back offices, and e-commerce platforms.
• B2B Tool: Implemented a tool for product sourcing and external partner management.
• Web Tools: Created tools for managing packs, bundles, and in-store advertising.
Integration, Risk Management, Planning, Communication, Retail, E-commerce

Web Developer and Junior Project Manager
WYNIWYG
juillet 1997 - juin 2002
• Project Coordination: Developed and coordinated small-scale J2EE projects, ensuring timely delivery.
• Framework Utilisation: Utilised a variety of J2EE frameworks to optimise functionality and efficiency.
• Brand Management: Worked with Directours, Decathlon, La Redoute, 3Suisses, SNCF, Leroy Merlin, Auchan, VNF, and Roquette Frères.
Web Dev Project Delivery