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Exemple de missions d'Armand,
Consultant SAAS habitant la Seine-et-Marne (77)

• APAC Operational Manager

  Imakumo PTE LTD Singapore
  Jan 2015 - Jan 2016

  ITSM Engineers management team of 7
  Business development management
  Sales and Pre-sales ServiceNow, Bomgar, Flexera, Cisco
  Service Grid
  Engagement management
  Channel management
  Operation management
  Partners relationship
  ITSM and ITIL consulting ServiceNow
  Project Manager AXA Tech - NESD Deployment phase 1

• SaaS Consultant - ServiceNow

  Imakumo France
  Jan 2014 - Jan 2015

  Project Manager on ServiceNow deployments
  Business processes consultant
  Implementation of ServiceNow for different Imakumo
  customers Incident, Change, Problem, HR, Discovery,
  BSM, Catalog, Portal, etc
  Up sales to customers based on their needs and
  requirements

• Jan 2014 - Jan 2014

  Various systems administration Windows Servers, Citrix, VMWare, HP Storage, MS Exchange, etc.
  Project Manager for email archiving solution deployment
  Best practices consultant for Infrastructure Management backups, updates, security, etc.
  Contributor on many projects strong authentication,
  CMDB implementation, Mobil Iron platform, etc.

• Project Manager / Exchange Engineer

  Luxemburg Government Luxemburg
  Jan 2013 - Jan 2014

  Project Manager on Exchange 2013 migration
  Exchange 2010 daily admin 10 000 mbx
  Deployment of a POC Lab for the migration on VMWare 5.1

• Project Manager / System Engineer

  IBM Financial Services Luxemburg
  Jan 2013 - Jan 2013

  Project manager on different projects Exchange
  migration, new architecture deployments, etc.
  System engineer for several banks Windows, VMWare, Citrix, Exchange, etc.
  Archiving engineer Symantec E-Vault
  Level 3 support

• Project Manager / System Engineer

  MNT France
  Jan 2010 - Jan 2013

  Project manager on different projects Exchange
  migration, ServiceNow implementation, new architecture, etc.
  System engineer Windows, VMWare, Citrix, Exchange, etc.
  Business process consultant on many projects Citrix
  migration, VMWare migration, AD migration, etc.
  Level 3 support

• Manager / Project Manager / System Engineer

  Various companies Canada / France / US
  Jan 2005 - Jan 2010

  Team manager for a team of 10 tech support specialists
  CGI
  Project manager for the deployment of KPMG new laptops
  400 units
  System Engineer Win 2000, 2003 and 2008, Exchange,
  Novell, Citrix, VMWare, Groupwise, Cisco, Backups,
  Security, SAN, etc.
  Implementation of DR plans for multiple companies
  Level 3 support

• Project Manager / System Engineer

  Sofutech Inc Canada
  Jan 1999 - Jan 2005

  Project manager on different projects Exchange
  migration, new architecture deployments, etc.
  Team leader for 3 tech support specialists
  System engineer for several customers Windows,
  VMWare, Citrix, Exchange, etc.
  Business process consultant
  Level 3 support

• Store Manager / System Engineer

  Various companies Canada
  Jan 1987 - Jan 1999

  Computer store manager with 10 employees
  Corporate sales of high end computers, servers and peripheral
  Level 1 and 2 tech support
  Software programmer
  System administration and design
  Technical writer for some IT related magazines
  Trainer on IT related fields for end users and corporate users