Consultant SAAS freelance : Nouveaux consultants identifiés et nouvelles missions déposées

Exemple de missions d'Omar,
Consultant SAAS habitant Paris (75)

• Customer Success Manager

  Docebo Paris, France
  Jan 2023 - aujourd'hui

  Increase customer retention, adoption and churn reduction.
  Educate and inspire customers with best Practices, success examples and
  innovative ways to solve business problems.
  Deliver high quality discovery calls to understand the needs of my clients.
  Deliver high quality Business Reviews in order to help my clients monitor
  their KPIs and identify areas of development.
  Recognise up-sell opportunities based on customer needs and work with the
  Account Management team to expand the usage of Docebo suite.

• Implementation Consultant

  Hootsuite Paris, France
  Jan 2022 - Jan 2022

  Implement Hootsuite products, including configuration, data workflow, API
  integration, training new users, go-live support, and best practices
  optimisation.
  Participate in ensuring the renewal of Hootsuite Products after onboarding.
  Participe in workshops with C-lvl to ensure that Hootsuite is aligned with
  their digital roadmap.
  Operate cross-functionally throughout the organization, communicating
  customer needs and project objectives to multiple parties to ensure a
  successful implementation.

• Functional Consultant

  Rhaegal Paris, France
  Jan 2021 - Jan 2022

  Client: ENGIE | Business Process Analyst [Taleo]
  Responsible for the Taleo application run.
  Responsible for all areas of activity within the support service
  Coordination / assignment / planning / reporting of activities
  Calculating SLAs and KPIs for reporting purposes
  Participating in weekly operational committees and monthly steering
  committees
  Training and onboarding new members assigned to the project
  | Implementation Consultant SaaS Solution
  Modelling of HR Processes.
  Configuration of the SmartRecruiters solution

• Internship - Consultant Rewards and Analytics - Human Capital

  Deloitte Paris, France
  Jan 2020 - Jan 2020

  Participated in the 2020 Compensation Research in France
  Data analysis and verification
  Analysis of the salaries in multiple sectors in French companies
  Verification and personalised reports' output

• Financial Controller

  Rayfer Batiment Rabat, Morocco
  Jan 2019 - aujourd'hui

  Monitoring of budgetary developments and investments
  Participation in the preparation of monthly financial reports
  Definition of the main financial strategies and orientations