Missions User Experience Design : Trouvez votre futur emploi freelance

Exemple d'expériences d'Abdel Rahman,
freelance USER EXPERIENCE DESIGN habitant les Hauts-de-Seine (92)

• Senior Digital Product Manager (Consultant)

  WARNER BROS. DISCOVERY Paris, FRANCE / London, UK
  Jan 2018 - aujourd'hui

  Global Digital Product Leadership and Major Event Delivery
  As a Digital Product Manager for Eurosport and TNTSports Digital, I lead the
  development and innovation of our primary digital platform, ensuring it meets the highest
  standards and continues to be the go-to destination for our users. This includes managing
  features, functionality, and user experience & design (UX&D) from end-to-end.
  • Product Leadership: Led the WBD Sports product team in product discovery, roadmap
  definition, and feature delivery (46 Markets with 19 languages)
  • Major event Delivery: Successfully delivered major international events: Beijing 2022,
  Tokyo 2020, and Paris 2024 Olympics
  o 48M Unique Visitors, 366M Page views; more than 67M Media starts
  o 32 sports (48 disciplines); almost 9 months of dev for each edition
  • Cross-Functional collaboration: Worked effectively with editorial, insight, marketing,
  customer service, legal, and commercial teams.
  • Stakeholder Management: Collaborated with customer insights, stakeholders, designers,
  and technology partners to determine value for customers and the business.
  • Autonomous Feature Development: Drove complex feature development autonomously,
  providing resolution and clarity for tech partners.
  • Data-Driven Optimisation: Ensured timely delivery of high-quality product features and
  optimisations and used data to validate impact.

• Digital Product Manager (Consultant)

  SOCIETE GENERALE Paris, FRANCE
  Jan 2018 - Jan 2018

  As the Digital Product Manager responsible for the Card Subscriptions & Options vertical, I
  defined the product vision in collaboration with market teams and coordinated crossfunctional entities (IT, legal, compliance, CRM, etc.). My role involved identifying and
  implementing business, marketing, and customer journey strategies to meet ambitious goals
  for digital contributions to card product sales.
  • Product Vision: Building the product vision and evaluating new opportunities alongside
  key stakeholders (markets, payment systems, compliance, legal, risk, etc.).
  • Product Strategy: Defining the digital strategy for the Card Subscriptions & Options
  scope in collaboration with market teams.
  • Ensuring vertical performance by optimizing customer journeys, content, and the
  product portfolio.
  • Creating and executing the digital commercial action plan in coordination with market,
  CRM, and media teams.
  Leading and coordinating the Squad's activities with various contributing entities
  (markets, payment systems, compliance, legal, risk, etc.).
  • Defining and monitoring performance indicators (KPIs) for both the website and app
  through dedicated reports and analyses.
  • Conducting competitive and market analysis to stay ahead of industry trends

• Product Manager (Consultant)

  BNP PARIBAS LEASING SOLUTIONS Paris, FRANCE
  Jan 2017 - Jan 2018

  STREAM'ON Project – Automation and Process Optimization
  Led the STREAM'ON project to automate key processes, creating and assigning files upon
  receiving electronic documents. Managed over 323,000 contracts across 20 countries with a
  team of 3,000+ employees, overseeing €39.6 billion in assets and generating €15.5
  billion in new contracts.
  • Product & Feature Definition: Developed high-quality JIRA tickets, Confluence
  documents, design briefs, and acceptance criteria to clearly define product and feature
  requirements.
  • Agile Collaboration: Actively participated in daily agile ceremonies, collaborating closely
  with developers and QA engineers to ensure bug-free feature delivery.
  • Customer-Centric: Integrate customer feedback into product development to enhance
  user experience and increase satisfaction.
  • Cross-Functional Partnership: Effectively partnered with designers, developers, and
  delivery managers in an agile environment to execute the product strategy and roadmap.

• Product Owner / Sr Business Analyst

  ORANGE Paris, FRANCE
  Jan 2016 - Jan 2017

  Goeland Project – Process Optimization and Functional Architecture Design
  Improved after-sales service processes by optimizing the filing and processing of signals from
  third-party operators (750 customer operators). Re-engineered a functional process using
  automatons and robots to establish a robust functional architecture, implementing a new
  system based on Business Process Management (BPM) and a rules engine to efficiently
  distribute IS functions.
  • Business Needs Analysis: Conducted comprehensive collection and formalization of
  business requirements.
  • Strategic Alignment: Presented business needs to the Product Committee, ensuring
  alignment with company goals.
  • Functional Specification: Defined and documented product functionalities as user stories,
  ensuring clear communication to development teams.
  • Backlog Management: Prioritized the Product Backlog, aligning with strategic business
  objectives to maximize value delivery.
  • Development Oversight: Monitored development progress, ensuring thorough coverage
  of business needs and managing the acceptance process.
  • Stakeholder Engagement: Facilitated workshops and presentations with users to drive
  adoption and gather feedback

• Product Owner

  ENEDIS Paris, FRANCE
  Jan 2013 - Jan 2015

  TAMARIS Project – Digital Tool for Intervention Planning & Monitoring
  Led the project management and acceptance of TAMARIS, a digital tool designed to streamline
  the planning and monitoring of interventions for ERDF's 37.5M clients. Collaborated with crossfunctional teams to ensure successful implementation and user adoption.
  Requirements Gathering & Specification: Collected business needs through workshops,
  drafted development plans, and created general functional specifications. Validated
  detailed specifications to align with business objectives.
  • Stakeholder Communication: Presented project evolutions to leadership for approval
  and coordinated with integrators for development. Reviewed cost estimates and tracked
  progress of changes
  • Change Management & Training: Provided training and support for change management
  initiatives. Developed a centralized WIKI to document design and project materials.

• Business Analyst

  ENEDIS Paris, FRANCE
  Jan 2011 - Jan 2012

  SGE-L Project – System Overhaul & Methodological Evolution
  The SGE-L project is an overhaul and evolution of the SGE information system aimed at
  improving performance and reducing costs. The SGE-L methodological approach employs
  agile principles and is based on the generalization and popularization of a shared language
  (UML) among business, functional, and technical teams.
  • Product Ownership & Requirements Gathering: Led workshops to collect business needs,
  drafted general specifications, and developed models during the framing and analysis
  phases, including use cases, business context, and HMI models. Oversaw MCO follow-up
  across multiple sprints and wrote and executed test plans.
  • Methodology Implementation: Spearheaded the adoption of UML design methodology,
  providing training to project stakeholders. Administered the Enterprise Architect (EA) tool
  and supported the implementation of Scrum methodology.