Consultant for ABASE Europe SAS (Company Service Engineering)
septembre 2008 - aujourd'hui
Alcatel-Lucent - Project Manager - Human Resources
- Worldwide implementation of SAP R/3 - Responsible of interfaces between SAP and local systems using EAI.
OSCAR project
janvier 2006 - août 2007
Project to regionalise the Customer Service support in the primary location of Prague, Czech Rep. (Centre of Excellence) with two satellite centres in Beerse Belgium and Lisbon Portugal. A parallel and complementary activity to this was the migration of Customer Service and Order Management processes onto a single European-wide computer system (JDE E1). 18 months project successfully completed by July 2007 with 6 countries “go-live”.
• Development coordinator.
- Coordinating development requests / bug fixing and workload of external consultants.
• Project management, analysis and development.
- Implementation of a Common Invoice program / layout across Europe.
- Intrastat reporting across Europe (analysis, customization and support).
- Archiving system: implementation of interfaces to interact between JDE E1 and the existing archiving system.
- Contribution to parallel projects to OSCAR.
• Trainer.
- Introduction to JDE E1 for Prague Customer Service.
JDE E1 EMEA/ASPAC support and projects.
août 2001 - janvier 2006
• Project management.
- Sales Order Reduction Project (SORP) (shipment consolidation, saving costs).
- Electronic Invoices transfer to affiliates.
- Customs: Interfaces between JDE E1 and customs declaration software (CONEX).
- Contributing to the optimization of IM support to the EMEA/ ASPAC business through the implementation of an organizational change programme.
• Support and projects.
- Implementation of several Interfaces for Sales, Purchasing, Quality and Finance processes.
- Troubleshooting, debugging and isolating business system critical issues (e.g. System Foundation issues, EnterpriseOne Application issue, EnterpriseOne SAR).
- Technical Analysis of Business Processes and Application Configurations including changes.
- Contributing in the delivery of the initial Veridex LLC (Limited Liability Company) launch in EMEA on the existing regional Order To Cash (OTC) platforms.
- Service Pack upgrades.
- In Vitro Diagnostic Device (IVDD) project
Introduction of a CE marking system for reagents in the warehouse.
- Implementation of a European Delivery Note between JDE E1 and Warehouse systems.
- Item Centralization project: all products in Europe have been centralized to OCD ESC site.
- Implementation of JDE E1 in 3 entities of OCD (Paris, Strasbourg and Lisbon).
• Documentation.
- Sarbanes- Oxley Act (SOx) implementation.
Johnson & Johnson – Health Care Industry Ortho-Clinical Diagnostics (OCD)
décembre 1999 - août 2008
European Support Center (ESC) base support (Oracle and Unix).
décembre 1999 - août 2001
• Base support for Sales, Purchasing, Finance and Quality departments.
• Trained in OCD ESC interfaces and business processes.
• Trained in Unix system and Oracle 7 ERP.
MS ProjectGestion multi-projetsPack Office.NETSQLJavaScriptPhotoshopHTML5
Disponible
Zouhair
Business Analyst | Chef de Projet | Banque | Risque de Crédit | Risque de Marché | Reporting Réglementaire | Chaîne Crédit Corporate | Financements Structurés | ESG