David - Chef de projet ITIL

Role : Global Transition & Transformation Manager

As a Global Transition & transformation Manager I am responsible to implement new services contracts for big HP Inc. customers (Nissan, Barclays, Philips, etc…). Managing worldwide transition Managers, I am directly accountable in front of our customers of all the projects successes.
My second activity is to participate in Device as a Service growth.
To be able to deliver all the projects with the expected profitability I am participating on a worldwide level to develop standard PMO methodology based on PMP standards and ITIL best practices.

Role : Global Account Delivery Executive

During 6 years I assumed the Account Delivery Executive role for several customers in an international context (Managing up to 1000 Servers, 500 DB, Applications support, Helpdesk, etc…).
The HP delivery teams I managed (around 100 people) were located in an international context (Malaysia, Morocco, France, Bulgaria, China, Singapore, etc......).
I was fully responsible for all Account P&L cost (TCV=74 M$) and had to manage complex relationships with customer’s CIO.

Role: FIDAL Transition & Transformation Manager

FIDAL is a spinoff of KPMG, and either if the scope was a small one (25 servers (VMWare, Windows), Exchange, 1 EVA, 1 MSL, Network) this transition & transformation challenge was to design, implement, and deliver the solution for the whole Information System of the company in only 2,5 months during Christmas period.
After this implementation period I have assumed the ADM role waiting for the final ADM/CM nomination.

Role: SPIR Transition Manager

I was in charge of some parts of the SPIR Transition (400 servers on windows, linux, VMWare, XP24000 technologies). The hosting was done in HP IDA Datacenter and the Global Delivery was delivered by GOC (Manila)

Role: IT Operation & Support Manager

Manager of the team in charge of operating and supporting the whole Company Information System.
My team responsibilities was:
- Helpdesk
- Application Support
- Infrastructure Administration and Support
- IT Service Level Management leadership
- IT Incident Management leadership
- IT Change Management and Released to production leadership
- IT Problem Management leadership

Strengths
Dynamic
Good Relationship
Tenacious
Good Technical Knowledge
Ambitious
Skills
Project management
Customer relationship
People Management
Methodology (PMP, ITIL, DevOps)
Financial (P&L Management)
Technical knowledge: network, windows, unix, etc...


Spoken Languages
French (Native)
English (Fluent)
Spanish (beginner)


Extra Work Activities
Sports (Tennis, Cycling, Trekking, Golf, etc…)
Music (Piano, Guitar)
Movies
I have started my professional activity in 1997 (21 Years experienced).
My first experience (6 years) was on networks (Wan/Lan) in a big Company (PSA Peugeot Citroen) where I assumed different responsibilities (network administration, architect, manager).
Then I worked 4 years as IT Operation Manager for a medium company (Soitec - 1000 people) where I experienced Management, ITIL (France ITSMF prize winner), and internal customer relationship.

Currently working at HP as Transition & Transformation Manager (i.e. Program Director), I used to be as well Account Delivery Executive responsible for big HP accounts for 6 years.