Mohamed Amine - Administrateur système WINDOWS

Expérience professionnelle

E Freelancer, Freelance
Oct 2019 – up to date
 Odoo implementation for Small Business with Functional Process
and standards:
 Manufacturing all process,
 Sales: customers creation and operations, sales orders, stock
visibility, Invoicing, CRM, POS
 Purchasing: Contract Management, vendors creation and
operation, purchasing orders, 
 Warehouses: Dispatching, inventory, location management,
delivery 
 Human resources: attendance Management, personal
Management, Recruitment, leave and sickness management,
Payroll Algerian Standards
 Accounting Algerian Standards: logs, accounting entry,
Accounting balance sheet 
 Assets management, fleet management
 IT MANAGEMENT:
 IT budget calculation
 Determining information system requirements and defining
project objectives
 Making recommendations, such as suggesting appropriate
hardware, software and systems
 Designing, installing and trialing new systems and software, and
fixing any issues that arise
 Writing reports, documentation, IT procedures
 Training of end-users and IT users

Systems Admin & Application Manager, FMCG
Jan 2019 – Sep 2019
 Provided effective resolutions to issues and escalated
problems with knowledgeable support and quality services
 Implementation of new modules for Odoo, settings, master data
 Odoo Roles implementation
 Masterdata and Process set up and management
 Promoted continuous improvement for IT governance processes
 Set up and mange network equipment
 Evaluated business needs and issues to devise targeted issues
 Trainer for end-users practices to minimize errors and protect
key data
 Functional Tests, Procedures, operational scripts

IT Helpdesk, Heineken Int BV
Jun 2014 – Dec 2018
• SCCM competence center Africa, Middle East, East Europe
• Systems health check (windows updates, antiviral updates)
• Errors and warnings check on servers
• Check and monitoring VPN and Internet (Bandwidth and Outage)
• AD cleaning, roles cleaning
• Responsible of New hire and termination user check
• Set up new devices (desktops, laptops, smartphone, tablet) systems and
configuration for incoming employees
• Administrator of deferent roles: AD, Skype for Business, RADIUS server,
Symantec Backup, Attendance management, soft Token, Papercut print
server, Shared Files
• CME Administrator and Cisco IP Phones configuration
 Provide local and remote support L1 & L2
 Conferred with vendors to obtain replacement hardware and software
 IT intern auditor, Heineken Standards and Procedures Steward
 Responsible of updating IT charter, Key user Procedure, IT attributions
Procedure, SLA Procedure, IT Disaster recovery
 CRM Management: implementation, Users Creation, Roles Attribution
 Security Awareness Trainer for internal and off site Users
 Team leader of It Interns largest team 4 persons

IT Helpdesk, ITSERV Consultant at OOREDOO
Jan 2014 – Jun 2014
 Set up new devices (desktops, laptops, smartphone, tablet) systems and
configuration for incoming employees
 CMDB responsible
 Provide local and remote support L1 and L2 for hardware and softwares
for over then 250 end-users
 Conferred with vendors to obtain replacement hardware and software

Network Administrator, MGTelecom
Jul 2011 – Oct 2013
 Manage active network equipment
 Monitoring connections and point of fire
 Administrator of Windows servers
 VPN implementation on new outlets