SKILLS
Power Platform: Proficient in Power Apps, Power Automate, Power BI, and Power Virtual Agents.
Dynamics 365 Sales: Advanced knowledge in configuration, customization, and integration.
Microsoft Azure: Familiarity with Azure services relevant to Power Platform and Dynamics 365 integration.
Process Automation: Experienced in designing and implementing complex business processes using Power Automate workflows and business rules.
Technical Analysis: Experience and ease to translate business requirements into technical specifications and develop solutions accordingly.
Data Visualization: Proficient in data modeling and creating visualizations using Power BI for actionable insights.
App Development: Skilled in building custom business applications using Power Apps with Canvas Apps and Model-Driven Apps.
Integration: Experience in integrating Dynamics 365 Sales with other Microsoft and third-party applications.
Development Languages: Familiarity with C#, JavaScript, HTML, and CSS for extending Power Platform functionality.
Problem-Solving: Strong problem-solving skills and ability to troubleshoot technical issues within Power Platform and Dynamics 365 Sales environments.
Project Leadership: Experience in leading project teams, conducting workshops, and providing technical guidance.
Communication: Excellent communication and stakeholder management skills.
Best Practices: Knowledge of best practices and industry standards for Power Platform and Dynamics 365 implementation and governance.
Continuous Learning: Ability to stay updated with the latest advancements in Power Platform and Dynamics 365 technologies.
MAIN PROJECTS
SWISSWAI
DEC 2023 – MAR 2024 NFT DIPLOMA GENERATOR (BLOCKCHAIN) : Using a diploma generator module based on the powerpatform with an NFT solution and Azure functions
Sr techno functional PowerPlatform Consultant – Sr Developer
Analysis and Definition of the process (diploma generation)
- Perform an in-depth assessment of current processes in diploma generation
- Defining the informations needed to generate a diploma
Architecture and functional conception
- Defining tha technical architecture ( Flows, azure functions, smart contract, PowerApps)
- Defining the functional architecture ( Tables, connexions…)
Technical implementation
- Customization (configuration and specific development - Web Resources - C#) of the Power Platform solution
- Designing the diploma generator : diplomas, students, courses management);
- Development of a system certifying diploma authenticity on the blockchain, powered by Power Platform Model Driven; Automation of processes through Azure Functions, Azure SQL connectivity;
- Smart contract development.
User Training and Support:
- Prepare and deliver training sessions for operational teams.
- Provide support during the transition to ensure successful adoption of the diploma generator
Technologies: Power Platform Model Driven – C# Plugins – Ethereum – Solidity – Node.js – Azure SQL.
SERVICE COMPANY
AVR 2021 – DEC 2023 Complete digital transformation of the group, using the power of the Power Platform (3 Powerapps integrated including procurement, inventory management, and after-sales service modules) and the implementation of Dynamics 365 solution (Sales Service).
Sr techno functional PowerPlatform Consultant + Dynamics 365 Sales
Analysis of Current Sales Processes:
- Conduct a detailed evaluation of existing sales processes, from prospecting to contract management.
- Identify pain points and opportunities for optimization.
Analysis and Definition of Other Processes:
- Perform an in-depth assessment of current processes in Procurement, Inventory Management, Administration, and After-Sales Service.
- Identify optimization opportunities and specific requirements.
Definition of Digital Strategy for Targeted Areas:
- Integrate specific needs from Procurement, Inventory Management, Administration, and After-Sales Service into the overall digital strategy.
- Define workflows to ensure seamless interaction between different processes.
Definition and Facilitation of Collaborative Workshops:
- Facilitate workshops with operational teams to understand their needs.
- Create functional specification documents based on workshop feedback.
Implementation and development managing a team of 6 PowerApps consultants :
- Customization (configuration and specific development - Web Resources - C#) of the Power Platform to implement an offer generator incorporating various PowerPoint files, contract generation with electronic signatures.
- Development of C# plugins.
- PCF development.
- Developing a ticketing module for after-sales service including a mobile app connection.
- Developing procurement and administration management using the Power Platform connected to the accountancy system.
- SharePoint integration.
- API development for integration with third-party applications (Accounting).
- ADB2C configuration for authentication with mobile applications.
- Azure Functions development.
- Coordinate with developers and Power Platform experts for solution implementation.
- Monitor progress, troubleshoot issues, and make real-time adjustments.
Integration of Solutions with Microsoft Dynamics 365 Sales:
- Ensure smooth integration of third-party solutions with Microsoft Dynamics 365 Sales.
- Coordinate efforts to ensure a consistent user experience.
User Training and Support:
- Prepare and deliver training sessions for operational teams.
- Provide support during the transition to ensure successful adoption of new solutions.
Quality and Performance Management:
- Implement quality control processes for implemented solutions.
- Define performance indicators to assess the effectiveness of new solutions.
Technologies: Power Platform model-driven – Dynamics 365 Sales – AI Builder - JavaScript - SharePoint – ADB2C – Azure Functions – Power Automate – Plugins - PCF Controls - Azure DevOps - Pipelines.
UNIVERSITY
JUI 2022 – FEV 2023 Configuration and customization of Microsoft Dynamics 365 Sales and Marketing, including customer management, process modeling, and guidance throughout the implementation process.
Sr Techno functional consultant PowerApps+ Dynamics 365 Sales and Customer Insights
Analysis of Current Sales and Marketing Processes:
- Conduct a detailed examination of existing sales and marketing processes.
- Identify areas for improvement and automation opportunities. Definition of Customer Journeys:
Collaborate with marketing teams to map out customer journeys.
- Identify key interactions and touchpoints with customers throughout the lifecycle.
- Sales Process Modeling
- Visual mapping of sales processes, from lead generation to transaction closure.
- Definition of sales process stages, involved roles, and information flows.
Implementation of Microsoft Dynamics 365 Sales and Marketing:
- Customization and configuration of Microsoft Dynamics 365 Sales and Marketing modules to meet specific business requirements.
- Development and implementation of automated workflows to streamline sales and marketing processes.
- Integration of Microsoft Dynamics 365 with other business systems for seamless data exchange.
- Creation of custom reports and dashboards to provide actionable insights for sales and marketing teams.
- Implementation of advanced analytics solutions to optimize sales strategies and improve customer engagement.
- Recommendations for optimizing the Microsoft Dynamics 365 user interface based on identified needs.
- Configuration of Microsoft Dynamics 365 Sales and Marketing to align with defined processes.
User Training:
- Preparation and delivery of training sessions for teams using Microsoft Dynamics 365.
- Support during the transition period to ensure successful adoption.
Implementation Management:
- Coordination with the project team and monitoring progress of the implementation.
- Real-time adjustments to ensure alignment with objectives.
Technologies: Microsoft Dynamics 365 Sales and Marketing /Microsoft Power Platform (Power Automate, Power BI) SharePoint /Azure Functions /JavaScript /Power Automate/ Microsoft AI Builder
GROUP OF SCHOOL
JAN 2022 – DEC 2023 Development of a comprehensive academic management solution from A to Z on the Power Platform, including a billing module (SwissQR compliant).
Sr Techno functional consultant PowerApps
Technical and Functional Design of the Project:
- Facilitation and gathering of requirements from stakeholders.
- Advanced development of features such as invoice generation plugins, QR code generators with JS, automatic course creation with dates, automated email sending using Power Automate, and reporting.
- Automated connection with the accounting system (Sage 200) and data migration.
Analysis of Training Center Needs:
- In-depth interviews with various stakeholders to understand processes and specific requirements.
- Identification of improvement points and requirements for each segment (back office, student front-end, mobile/portal).
- Definition of Marketing, Sales, Administration, and Student Journeys Processes:
- Close collaboration with marketing, sales, and administration teams to map existing processes and enhance them.
- Definition of Customer Journeys for students, from prospecting to graduation.
Definition of a Custom Cross-Platform Solution on Power Platform:
- Propose a technological architecture based on Power Platform to meet identified needs.
- Creation of mock-ups and prototypes to validate concepts with users. Support and management of Back Office development:
- Design of a back office integrating advanced administrative management features, student tracking, and course scheduling.
- Implementation of dashboards for complete visibility on tr...