OPERATIONS MANAGER 2007

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freelances ayant la compétence OPERATIONS MANAGER 2007 sur leur CV

Qu'est-ce que OPERATIONS MANAGER 2007 ?

Operations Manager 2007 permet de faciliter la surveillance des services informatiques. Operations Manager 2007 englobe la majorité des connaissances des applications et des systèmes d’exploitation Microsoft dont l'entreprise a besoin pour venir rapidement à bout des problèmes fonctionnels.

Exemple de missions de Gérard, freelance OPERATIONS MANAGER 2007 habitant la Haute-Garonne (31)

GPx for AIRBUS

Location
Blagnac (France)

Dates
06/2007 - Present

Function
contract manager / Project manager

Missions
OIXS2, Airbus|World Portal department

Contract management (EH24):

- Budget: > 4 M€.

- Team scalability: 25-30 persons.

- Following of contract costs, timings and quality.

EH24 (enhanced support on Operation Critical applications):
- Goal: Provide an enhanced support on 8 critical applications for entry in to services of A380.

- Project description: The Enhance 24x7 project purpose is to increase the level of service for the most critical online applications, dedicated to Airbus customers. Objective of the project is to strengthen the 24x7 supervising of these platforms and the ability to solve issues providing a high quality of service, for all hours of the day all days of the week, similar or better than the current level reached during open hours.

- Users impacted: Airbus customers.

- Key words: Contract management, ITIL.

Project management (FAMA):

- Budget: > 0,5 M€.

- Team management of 1 ISPL (Information System Project Leader) and 1 ITPL (Information Technology Project Leader).

- Ensure interface between business and OI teams (CPP, IT, RUN, Service Management, NT System,…).

- Following of project costs, timings and quality.

FAMA (Functional and Application Monitoring at Airbus):

- Goal: Provide an advanced and specific monitoring tool.

- Project description: Delivery of all the metrics required to understand and measure the level of service and the behaviour of the system & control that the expected results are reached after any system improvement.

- Users impacted: Services managers.

- Key technologies: Microsoft Operations Manager 2007 (OpsMgr 2007).

References
Stéphane Jaubert: OIXS2 - Head of Portals Solution (+33 (0)5 62 11 81 79)

AIRBUS

Location
Blagnac (France)

Dates
03/2006 - 06/2007

Function
Project manager (wage bearing)

Missions
OIXS3, Airbus|People Portal department, Core Services domain manager.

Ensure interface between business and OI teams (CPP, IT, RUN, Service Management, NT System,…).

Team management of 4 ISPL (Information System Project Leader) and 2 ITPL (Information Technology Project Leader).

Following of project costs, timings and quality.

Supplier relationship management.

Siteminder agent’s migration:

- Budget: 0,2 M€.

- Goal: Siteminder agent’s migration v4.6 to v6.

- Project description: portal SSO sub-project. Migration of 20 applications integrated on A|P.

- Key technologies: Siteminder.

Portal SSO:

- Budget: > 0,5 M€.

- Goal: Suppress the login page to access to A|P.

- Project description: Transversal project (OI, OA, OC). Impact on all applications integrated on Airbus|People (70).

- Users impacted: 65,000, worldwide (France, Germany, UK, Spain, Nord America, China).

- Key Technologies: WIL, Kerberos, LDAP, Active Directory, Siteminder, LAN.

Synchro Next Generation:

- Budget: 0.2 M€.

- Goal: Provide a secured synchronisation between AEDS (LDAP) and Plumtree portal.

- Project description: Replace old synchronisation with a solution more reliable, ergonomic and secured.

- Users impacted: Cross portals (A|P, A|W, A|W). worldwide.

- Key Technologies: LDAP, SQL, .net.

OSD (Online Statistics Dashboard):

- Budget: 0.15 M€.

- Goal: Dynamic Airbus|People Community to see Portals audience statistics.

- Project description: Automatic reports generation. Replacing the manual Portals and Channels Dashboards.

- Users impacted: 200 users, portal team and all channels managers.

- Key technologies: Plumtree portlet, web services, MS Reporting Services.

References
Jean-François Bonnefous: OIXS2 - Head of Ext. Portals Services (+33 (0)5 61 93 15 58)

UNILOG

Location
Blagnac (France)

Duration
01/2004 - 02/2006

Function
Senior sales representative (large accounts) (Fixed price projects / technical assistance)

Missions
Aeronautic department (AIRBUS).

Sales development and client liaison:

- Domain management: Technical Data, OIN, OIT, OIXS, SE, GDS.

- Customer relationship management.

- “Unknown” departments prospecting and development.

- Call for tender answers (fixed price projects).

Internal responsibilities:

- Projects follow-up.

- Recruitment and engineer’s follow-up

- Information Technology offers manager.

- Supplier relationship management (subcontracting).

References
Dominique Schuck: Aeronautic department director (+33 (0)5 67 69 22 12)

TEAM PARTNERS GROUP

Location
Toulouse (France)

Duration
01/2002 - 12/2003

Function
Sales representative, then agency director (Technical assistance)

Missions
Agency management:

- Client loyalty enforcement.

- Invoicing validation and follow-up

- Management of team of engineers (integration, training, holidays,...).

Sales development and clients follow-up :

- New client prospection

- Recruitment and follow up for engineers

- Call for tender answers (technical assistance).

ELSEA

Location
Toulouse (France)

Duration
04/2001 - 12/2001

Function
Sales representative (fixed price projects)

Missions
Sale of Information system consulting and fixed price specific applications development.

PLAUT CONSULTING

Location
Paris (France)

Duration
09/2000 - 03/2001

Function
Functional consultant SAP SD

Missions
- Functional parameters setting.

- Team leader (2 ABAP developers).

- Functional Acceptance and testing.

- End users documentation formalisation (SD, MM, PP, FI).

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