Emma - Consultant NETWORKER

Social data analysis (from metrics to pictures, emojis, verbatims…)
➢ User generated content analysis, Trends, uses and insights identification
➢ E-reputation monitoring, Engagement reports on campaign, event, product or service

➢ Exploratory searches, Digital audits of brands and people online
➢ Identification and analysis of communities or influencers
➢ Curation of thematic content, Long-term sectoral watches

➢ Reputation crisis detection & live monitoring (Real Time Unit, Social Room)
➢ Content implementation strategy of engagement / influence platforms like Sociabble
➢ Build e-reputation report templates, Design of social-listening commercial offers

I T S K I L L S

2011- 2012 University Panthéon-Assas Paris II in Institut Français de Presse
Master 1 in Political and Social Sciences, major Media (partial year)

2010-2011 University Sorbonne-Nouvelle in Institut de la Communication et des Medias
Bachelor in Information & Communications Sciences. Graduated with honours.

Feb-July 2010 Instituto Professional de Communicacion ARCOS - Santiago of Chile
University exchange program, full semester in Advertising and Photography paths (all in Spanish)

2008-2010 Institut Universitaire de Technologies Michel de Montaigne Bordeaux 3,
Two years university diploma in Communications in Institutions and Companies.
Thesis «The web-documentary: exploration of a new digital tool for information and communications»
• Full ability with the Office Pack (Word, Excel, Powerpoint)
• Curation and analytics on Twitter, Facebook, Instagram…
• Cartography / Digital mapping and Datavizualization with Gephy
• Social listening / Brand Monitoring with Radarly, Visibrain, Talkwalker, Sysomos, Brandwtach, Social Bakers, Crimson Hexagon
• And also : Chatbots, Hootsuite, Tweetdeck, Dimelo, Zendesk, Slack, Trello, Buffer, Storify, Feedly, Mailchimp, Sociabble …

O U T I L S M A I T R I S E S
• Web Intelligence : Brandwatch, Talkwalker, Digimind, Radarly-Linkfluence, Visibrain, Netbase Synthesio -Ispsos,
Crimson Hexagon, Sysomos Meltwater – Niveau expertise
• Social Monitoring: Sprinklr, SocialBakers, Hootsuite, Buffer, Dimelo, Sprout Social, Tweetdeck, Freshdesk,
• Cartographie avec Gephi, Prototypage avec Balsamiq, Adobe XD, Sketch Marvel
• Mailchimp, Wordpress, Storify, Feedly, Sociabble, Percolat

L A N G U E S
• Français: Langue natale
• Anglais: Courant (Niveau C1)
• Espagnol: Courant (Niveau C1)
• Indonésien: Intermédiaire (B2)