Contractor (System Engineer - System Management & Asset Management)
Clients : Banque Internationale de Luxembourg Royal Bank of Canada Belfius Belins CandriamIS4F (Innovative Solutions for Finance) – Luxembourg Bertrange
novembre 2017 - avril 2018
Configuration Management, deployment and Support of:
TADDM 7.3.0.5 – Tivoli Application dependency discovery Manager populating the CMDB with Standard WebSphere
SNOW 5.9 Inventory, licensing & Asset Management Tool – Application Supervisor
BigFix 9.5.8: Endpoint Management, Security and IT Automation Software
Configuration and Management
Security and compliance Analytic (SCA)
HC & Patch deployment and web Reporting
Inventory
ECM (Enterprise Content Management Systems)
ILMT (IBM License Management Tool)
Deployment
Clients : Banque Internationale de Luxembourg Royal Bank of Canada Belfius Belins CandriamSWIFT / LA HULPE (The global provider of secure financial messaging services )
janvier 2017 - juin 2017
Enterprise Operation - ******** Service
Contractor
Configuration Management, Architecture, deployment & Support of Remote Support Service devices (BOMGARD appliances, configuration, installation, integration with F5 and ticketing tool and documentation).
Technologies & OS:
Unix, HP-UX, AIX, Solaris, Linux Redhat Environment:
Linux servers, Windows workstations, Bomgar appliances, F5, bluecoat Proxy, VPN, LDAP, FirewallWindows, Ksh, python et bash
SCOM
SPLUNK
Sharepoint
Bank – I&O Security & Infrastructure Management
Performed activities:
Linux & Unix incidents support, problems resolutions & RTB / LKOS / KPI
Changes and assessments @ Change Management Committee / CAB
Ensuring Linux & Unix Deployment , Ansible
Ensuring Linux & Unix Technical Request Management
Member of Linux & Unix Security meeting board
Ensuring VALIDATION of Linux RedHat & Unix AIX & Solaris Nodes (IQ OQ PQ)
Environments: Application Support – Projects, Deployment - Technical Requests Management – CAB – member of Security Board
I.S. Engineer
CIRB – Centre Informatique de la Région de Bruxelles
2013 - 2015
Support & Monitoring Service / Incident Management / service Delivery Management
IBM Tivoli Business Service Management (Unix – Linux – Windows – Network –Applications –VMware systems Monitoring, Vcloud systems) – Capacity Management, with Standard WebSphere distribution
ITNM – IBM Tivoli Network Manager (monitoring Cisco switch & routers,Juniper, Fortinet Fortigate, Firewalls, Data warehouse equipment’s, networking incidents) & Cacti.
ITM – IBM Tivoli Monitoring ( monitoring AIX servers & Windows servers 2008 & windows7 workstations , VMware virtual devices, capacity and incident management)
TBSM – Tivoli Business Service Manager with standard WebSphere distribution
TIP - Tivoli Integrated Portal & IBM SmartCloud Orchestrator (SCE 3.1), with Standard WebSphere distribution
TEP – Tivoli Enterprise Portal, Jazz
ITCAM – IBM Tivoli Composite Application Manager, testing https web applications
BIRT – Business Intelligent & Reporting Tool / Cognos
Monitoring Business Services and tracks them against business objectives and technology infrastructures
Technical governance & documentation (Alfresco)
TADDM (Tivoli Application Dependency Discovery Manager) – CMDB – CCMDB with Standard WebSphere distribution
Middleware & MQ – WebSphere - BigFix -- TADDM
Configuration Management , Puppet
Assyst (Help Desk Management tool)
JIRA Agile (Project Management)
Interim IT Service Support Manager
GEMMECO SA
2012 - aujourd'hui
• Customer IT System Support Management (Unix – Linux – Windows – Network)
• Technical governance
Senior Unix System Engineer
Siemens IT Solutions (Atos) outsourcing Eurocontrol HQ MIS
2007 - aujourd'hui
• Responsible of HP-UX platform (RPxxxx, RXxxxx, Superdome)
• Backup System Admin Sun & Linux RedHat
• Supporting servers hosting Oracle applications, ETL, PeopleSoft, SAP (member of SAP Support Team in the Share Service)HP-UX
• Managing 2 HP-UX Superdomes, various RX & RP (vPARs & nPARs) and stand alone systems (PARISC & Itanium)
• Installing, configuring, maintaining and decommissioning HP servers
• Installing and configuring of High Availability MC/Service Guard
• Configuring and administering various filesystems based on Logical Volume Manager concepts – SAN (EMC² - MX4), vSphere CLI, ESX,ESXi, VMFS, RDM (raw device Mapping), VMware vCenter server, vSphere Client, vSphere Web Access, vMotion
• NAS Users creation, support ,removal, quota and permissions, NAS directories management
• Managing NAS severs, files servers, EMC Celerra data movers, Virtual Data Movers (VDM), Clustered NAS (distributed files servers simultaneously on multiple servers), EMC Clariion …
• Installing and configuring Ignite backup and recovering tool
• Installing Patch Bundles and Firmware upgrade
• Installing clusters and package administration
• Printers administration
• Troubleshooting hardware and Operating System HP-UX 11iV1,2 & 3
• Capacity planning and performance management (OvPM, OvPA, HPSIM, glance, ..)
• Backup with EMC Legato Networker, TSM backup with Data Domain Deduplication storage & cloning, HP Omniback & HP Data Protector, StorageTek SL500 L700, vtl
• Incident management accordingly with SLA statements and requirements (3d level)
• Change request process management and ITSM (remedy V.7) based on ITIL v3
• Business continuity and Disaster recovering planning
• Managing virtual systems
• Preparing HP Operation Meeting review
• Apache installation
• DB (Oracle) filesystem setting for migration and data transfer
• Documentation
• Monitoring systems with HPPM, HPSIM, Nagios, Glance, Top
• BMC Remedy ITSM7.6 (AR System 7.5 web interface) : SMPM- ITIL- Fast Entry Console – Dashboard – Incident Management – Change Management – RFC – Problem Management – Assessments – CAB – Service Level Management (SLA6.x) – CMDB –Asset Management
• Debbuging tools gdb , tusc
SOLARIS 10
• Monitoring logs
• Monitoring Filesystems
• Checking system load
• Day to day checks
RedHat Enterprise Linux5&6
• Installation validation
• Checking logs, filesystems
• Checking system load
• Installing application using RPM & YUM
• Systems monitoring - Nagios
Études et formations
Business Development Manager
2007
Langues
Anglais - C2
Autres compétences
Formation
University and trainings
2005-2007
Master of Business Administration
Faculté des sciences de Gestion et de Communication
ULI / Brussels ( final report to be presented)
Master of Management Information System, (HEC – Faculté Universitaire St Louis-Brussels)/1991
1989 – 1991
Master of Management Information System
HEC / Faculté Universitaire St Louis/ Brussels
Skills
• Experiences on Core System Support, Architecture and Design
• Completed Migration Projects of HPUX 9 to 10, 10 to 10-20, 10-20 to 11-00, 11-00, 11iv1 to 11iv3, SUPERDOME, Virtual Machines
• Knowledge of SUN Solaris/AIX/Linux Suse & RedHat
• Programming languages : Focus, Pascal, C, Cobol, ADA, Shell programming, Uniplex
• Active Directory (Operator level)
• implementing Oracle, Informix, SQL, MySQL (RDBMS )on workstations and servers
• Experiences on quality ISO 9002 and internal / external audit
• Experience on Omniback and Dataprotector
• Experiences on HUMMINGBIRD
• Knowledge of Project Management (Prince2, Grantt), Risk Management and UML for the Managers
• Knowledge of MS Project, Visio and visionael, MS Office, Access and ODBC
• Knowledge of budget and supplier relationships
• Knowledge of incidents management tools such as Remedy7, HP Service Desk, bugzilla, ITIL3, ITSM…
• Knowledge of OpenView Network Node Manager (NNM), Crystal Reports, capacity management, SAS
• HP SIM, OVPM, Ignite, ITSM
• Network Protocols : LACP, NFS, CIFS, HTTP, FTP, SFTP,VPN,LAN, VLAN,WAN
• Knowledge of ISO 27001 27002 27006 22301 22313 and BS25999
• Knowledge of Air Traffic Management (ATM), SES, SESAR ...
• System monitoring with eG enterprise (agent- web based monitoring tool)
• Enterprise Ressource Planning / SAP
