• Preparation of equipment for installation
• Software package management
• General IT tasks
• General administration support
• Helpdesk support
• Daily administrative tasks as assigned by management.
• Basic knowledge on the phone system
IT Support T1/T2 Europe
Responsibilities:
• Responsible for tracking incident since the moment when the customer call to the moment when the incident is over.
• Servicedesk support
• Daily administrative tasks as assigned by management.
• General IT tasks
• General administration support
09 January 2011 to 15 November 2011
Apple Europe - Cork
Technical Advisor Mac OS T1
Responsibilities:
• Helpdesk support
• Daily administrative tasks as assigned by management.
• General IT tasks
• General administration support
Responsibilities:
• Responsible for tracking incident since the moment when the customer call to the moment when the incident is over.
• Helpdesk support
• Daily administrative tasks as assigned by management.
• General IT tasks
• General administration support
• Equipment maintenance
• Preparation of equipment for installation
• Software package management
• General IT tasks
• General administration support
• Helpdesk support
• Daily administrative tasks as assigned by management.
• Basic knowledge on the phone system