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Résumé des emplois de Nico,
freelance PLANON habitant ?

Client Service Delivery Manager @***Belgium&rsquos railway Luxembourg&rsquos railway CDC France
11/2020 - 9/2021
Service Delivery Manager in charge of 2 new key major customers. End responsible for the customer satisfaction in collaboration of the sales team regarding the leads, the project managers regarding the running projects and support team regards the Production operations in the cloud.
Representative of the Planon management team in the monthly steering and other key meetings. Account manager of all planon ressources working on the assigned accounts.

Planon Software is an international software product company active in Facility management sector proposing an ERP solution in combination of Apps and being leader in his market.

Client YPTO NV (consultant - project manager & head of API micro-services factory)
2/2020 - 10/2020
Project
Project Manager in charge multiple projects: MobileApp2020 e-ticketing, Ticketing administration dashboard web-application and other Sales api micro-services including infrastructure (set-up of related azure resources and Axway/trustbuilder security layer).
Head of Sales API micro-services factory: support many projects leading architecture and design meetings to define new micro-services to be developed following the agile development methodology and SAFe framework working with small scrum teams. Frequent release to Prod thanks to the automation of Functional testing using SoapUI Pro.

Project Project Manager in charge
Client Colruyt group NV (consultant - project manager)
6/2019 - 10/2019
Project Manager in charge of the Commercial rollout launch of an in house build &ldquoOptimised Reception&rdquo web-solution which has to be deployed at all Colruyt group Supply Chain Food Distribution Centers based in Belgium, Luxembourg and France.
Main responsibilities: Change management, Users Acceptance Testing, Factory Acceptance Testing, Release management, Training of DC Ambassadors and Receptionists, On-site project support during rollout, Handover to Operations, Documentation, project status reporting towards the stakeholders and program management team.

From Until Client Colruyt group NV (consultant - project manager)
6/2019 - 10/2019
Project Project Manager in charge of the Commercial rollout launch of an in house build &ldquoOptimised
Reception&rdquo web-solution which has to be deployed at all Colruyt group Supply Chain Food
Distribution Centers based in Belgium, Luxembourg and France.
Main responsibilities: Change management, Users Acceptance Testing, Factory Acceptance
Testing, Release management, Training of DC Ambassadors and Receptionists, On-site project support during rollout, Handover to Operations, Documentation, project status reporting
towards the stakeholders and program management team.
From Until Client KBC Asset management (consultant - project manager/Scrum master)

Project Project Manager & Scrum master

1/2017 - 3/2019
Project Project Manager & Scrum master in charge of Funds information services project with the
objectives of supporting sales channels and other vertical solutions through a set of API based micro services deployed into the private cloud collecting its data in collaboration with
different data providers.

(Consultant- project manager/ scrum master)
From Until Client Sodexo benefits and rewards services Belgium SA
11/2015 - 9/2016
Project Scrum master of eCommerce (B2B) project : one stop shop, e-payment (for beneficiaries)
based on Mulesoft ESB and Java API services, follow-up of an external service provider in
charge of Front-end application in coordination of Marketing in matter of screen design
From Until Client Network Research Belgium (NRB) SA (Consultant- Program/Project manager)

SA (Consultant- Program/Project manager)
From Until Client Network Research Belgium (NRB)
6/2015 - 9/2015
Pre-sales End responsible for answering 2 IAAS RFPs in close collaboration with Sales and IT infra specialists during the summer period,
Candidate Program Manager for Transition and Transformation projects (in case of successful
deals).
1
Nico ******** (B-1440) - mobile +32 475 782114 - e-mail: ********
From Until Employer Worldline Belgium SA (Atos group) employee member of the Global management
team

Program Project Program
From Until Employer BTR Services NV
8/2011 - 5/2015
Program manager in charge of delivering the e-Payment gateway group wise solution (new
WL group product), supporting multiple payment schemes/methods ready for integration
to every merchant commercial website (white label),
Project manager of Rabobank OmniKassa project which was the first WL e-payment gateway product integration case,
Program Manager of ******** program through which the context of Home
working and flex working space has been created, the technology was upgraded, Employees contracts enhanced, all this in close collaboration with the company labors (reporting directly to COO).
From Until Employer BTR Services NV

Service manager of Greenfield Banks
Client Project AXA BANK EUROPE
8/2009 - 6/2011
Service manager of Greenfield Banks implementations in Eastern Europe (Plan for launching 15 Greenfield Banks in Europe in total)

Service manager
ABE SWIFT Competence centerClient Project NV ING Belgium SA
8/2006 - 7/2009
(as a consultant)
Project manager of several projects and also Coach for OIB Channels retail project managers in charge of project intake.
Champion for CMMI: RD, REQM process areas