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Résumé d'expériences de Mohammed,
freelance OAM résidant dans l'Essonne (91)

• Support level 2

  Alcatel (ex Nortel) UTRAN
  Jan 2007 - aujourd'hui

  Installation and upgrade of RNC and OMC-R on customer sites: Bouygues, SFR and Orange...
  OMC-R support for customers on OMC-R(NSP) and RNC products.
  RNC Commissioning and integration on OMC-R.
  Customer RNS network upgrade/ installation.
  Support of the HSUPA/ HSDPA integration on customer network.
  Customer Issues investigation/management and providing solution
  Giving training to the service team on UMTS products RNC and OMC-R.
  Manage issues with Care tool.

• Test and validation of Siemens

  UTRAN Releases SFR
  Jan 2007 - Jan 2007

  Test of the new features with the constructor Siemens.
  Provide solution and workarounds to the issues on SFR network.
  Validate the new releases and new features and writing reports.
  Issues Management with the constructor Siemens to get a fixes.
  Tests specifications writing, tests fulfilment and reports writing.
  In conference Communicate to Siemens constructor, the SFR needed enhancements and fixes to improve the network quality of service.

• Project Manager of the Deployment

  UTRAN administration center Siemens
  Jan 2006 - aujourd'hui

  Managing a team of NodeB deployment, IuCS/ IuPS migration, optimisation, software/HW upgrade.
  Recruitment and negotiation with contractors companies responsibility.
  Charge plan establishment to know the profitableness of each project and how to fix the size of the team.
  Guaranty success of deployment operations by providing needed resources as documents, trainings, phone, PCs …
  Ensure the scheduling of the activities and tasks assignment to team members.
  Ensure a good training of the team members by writing documents, procedures.

• Test and validation of Nortel

  OAM UMTS
  Jan 2006 - aujourd'hui

  RoHS Sun Microsystem machines. SUN Microsystem
  Introduction of a new ROHS (reduction of hasardous substances) hardware machines on NORTEL UMTS OAM.
  Test and validate nortel OAM UMTS solution on the new SUN servers.
  Write the test specifications of the product installation and performance.
  Perform the installation test and the non-regression tests.
  Integration of the new servers SF4900, the new diskarray SE6140 and the Ultra 45 workstation.
  Product functionnalities tests and writing the technical product description report.

• Installlation and Upgrade Support

  NORTEL NETWORK
  Jan 2005 - Jan 2006

  Management of the whole OMC-R and BSS Upgrade project of AVEA (Ay-cell) Turkich operator.
  Make and support Orange France BSC 2G by BSC e3 swaps.
  Mobistar and Orange France OMC-R Upgrade to V15.0.1 version.
  Support of Angarsk (Russian operator) PCU (packet control Unit) Upgrade .
  Hardware upgrade support of 2G BSCs of T-Mobile operator.

• BSS Technical support Level 2

  Orange NORTEL NETWORKS
  Jan 2004 - Jan 2004

  Investigate on customer BSS (BTS, BSC, OMC-R and PCUSN) defected products issues and provide solutions.
  Make a procedure for Install and Upgrade on the network.
  Support Installation and commissioning teams when installing a new version or a new product.
  Write customer technical Bulletin to fix issues.
  Support the customer to restablish the calls when there is an outage on the BSC 2G, BSC e3 and the BSC e3.

• Technical support Level 3 engineer

  BSS GSM OMC-R product. NORTEL NETWORKS
  Jan 2001 - Jan 2004

  Support the Level 2 team to investigate on OMC-R problems.
  Investigate problems and provide solutions to a Product defects on OMC-R.
  Write Technical Bulletins to fixes OMC-R issues.
  Work close to Design to test the fixes delivered to the customers.
  Provide the on call support to re-stablish the service quickly and make shorter the outages on customer BSS network.
  Reproduce customer issues on Lab and validate the proposal solution.
  Give solution on hardware issues on a SUN Servers E4000, SFV880, SUNBlade workstations and Sun Storages.

• BSS monitoring tool development

  BOUYGUES TELECOM
  Jan 2000 - aujourd'hui

  Using a Unix, Sql and Visual Basic a BSS monitoring tool has been developed.
  This tool display in real time the major and critical alarms on BSCs enabling a synthetic sight on the network.
  The data where collected from sybase, treated by unix shell and displayed on the Map of france by Visual Basic.