Moussa - Développeur REACT.JS

Expérience professionnelle

CEO
3 YEARS
MyColombianTours SAS December 2017 - October
2020 Santa Marta
Sale of products and tourist circuits throughout the
Colombian territory. BtoB BtoC
SAS company creation
International customers: France, Holland, Denmark,
Sweden, Germany, United Kingdom ...
Establishment of sales and reporting procedure.
Results 2018:
66,000 euros in direct sales and 30,000 euros in indirect
sales, i.e. + 50% of the objectives set. From the second
year.
Establishment of an exclusive contract between 50 hotels
and 34 agencies.
Development of international activity with LonelyPlanet,
Petit Futé… referencing and partnership with French,
Dutch, Spanish, American, English, Italian, German SMEs.
Results 2019:
115,200 euros in direct sales and 42,000 euros in indirect
sales, i.e. + 50% of the objectives set. from the second
year.
Hiring of 10 full-time employees in 2 years
Close collaboration with 40 service providers

BUSINESS
DEVELOPER
1 YEAR
ColombiaInfinita Juin 2016 - Novembre 2017
Bogota Colombie

Administrative and technical follow-up of files in
coordination with the team.
Prospecting with companies and individuals.
Assistance in the preparation and monitoring of trips to
Colombian territory.
Customer follow-up (loyalty operations, satisfaction
surveys, etc.).
Development of a customer portfolio
Customer profiling and analysis of their consumption
habits for tourism activities.
Résults:
Increase of annual revenue.

SALES
REPRESENTATIVE
3 YEARS
American Express October 2010 - Novembre
2013 Paris France
Welcoming and building customer loyalty
Field prospecting with Air France ... Flying Blue
customers
Results:
Daily target achieved (commissions and monthly
uncapping) i.e. 75% more than expected

WEBMARKETER
1 YEAR
Château Adventure September 2009 -September
2010 Buenos Aires Argentina
Social media management
Monitoring of evaluation sites and customer reviews
(TRIPADVISOR, GOOGLE, BOOKING ...)
Analysis of our customer satisfaction questionnaires
@ -mailing, newsletter creation and database
management
Administration of GOOGLE MY BUSINESS
Participation in website updates
Résults:
Annual Increase of 30% 70 clients
additional beyond the objectives set


SUPPORT
TECHNIQUESTANDING TEAM
LEADER 2 YEARS
Xerox IBM October 2007- July 2009 (Ireland
Bulgaria
Detection of hardware or software problems,
analysis of the causes and proposal of solutions.
Identification and updating of customer accounts in
accordance with procedures.
Résults:
40% of Resolved Case Agreements beyond 20%
fixed


BUSINESS
CONSULTANT(PRE
-SALES)4 YEARS
MARKETING CONSEIL FINANCE Octobre
2003 - Septembre 2007 Toulouse France
Financial diagnosis and tax exemption advice
Appointment scheduling for wealth management
sales representatives
Quality control of prospect files
Results:
50% above the objectives set on average