CV ATM : Les nouveaux profils identifiés

Aperçu des missions de Shèba,
freelance ATM résidant dans Paris (75)

• IT Support agent

  BNP PARIBAS FORTIS – ATM
  Jan 2010 - aujourd'hui

  Tools used: “Herodote v. 43406” logging system used in order to check all the logs of an ATM and “HP Open View Service Center” ticketiing tool. Also the “SD tools v. 1.4.8” is used to connect to an ATM remotely. Answering calls and registering incidents reported by bank agencies and onsite technicians in order to help them to remotely solve problems related to ATMs. In between calls, monitoring of the ATMs in the “Hermes v. 06.07” tool and creation of incident tickets. Remote connexion to ATMs in order to solve incidents on Windows XP based machines. Troubleshooting regarding cash balance procedures, card readers, and ATM printer problems are also recurrently solved. Amount of tickets solved = over 30 per day.

• VOLVO CE
  Jan 2010 - Jan 2011

  – organisation of meetings and seminars, travel arrangements, agenda management, preparing the Board of Directors, ordering stationery, …

• Executive Assistant

  Jan 2009 - Jan 2010

  International North department of GDF SUEZ - organisation of meetings, travel arrangements, agenda management, …

• Jan 2009 - Jan 2009

  Management assistant at the « Economic Affairs » department of the CIAA – organisation of meetings, management of the Advisory Groups of the European Commission, agenda management, PowerPoint presentations, answering the phone, …

• EUROPEAN PAYMENTS COUNCIL
  Jan 2009 - Jan 2009

  Management Assistant at the EUROPEAN PAYMENTS COUNCIL – organisation of meetings, travel arrangements, answering the phone, …

• ERNST & YOUNG EUROPE (Brussels) – invoicing,
  Jan 2006 - Jan 2008

  invoicing, organisation of meetings/ seminars, PowerPoint presentations, agenda management + drafting mails, ordering the stationery, travel arrangements,…

• Jan 2003 - Jan 2006

  Management assistant at the actuarial department of KPMG (bought by AON CONSULTING on 1st November 2003) - invoicing, organisation of meetings/ seminars, PowerPoint presentations, agenda management + drafting mails, fixing reports + other documents, hotel reservations + booking of flights, ordering the stationery, handling the mail, preparing the Board of Directors and General Assembly, preparing mailings, …

• Jan 2003 - Jan 2006

  Management assistant at the actuarial department of KPMG (bought by AON CONSULTING on 1st November 2003) - invoicing, organisation of meetings/ seminars, PowerPoint presentations, agenda management + drafting mails, fixing reports + other documents, hotel reservations + booking of flights, ordering the stationery, handling the mail, preparing the Board of Directors and General Assembly, preparing mailings, …

• MERCK SHARP & DHOME (Brussels)
  Jan 2003 - aujourd'hui

• LEROY MERLIN (Brussels)
  2003 - aujourd'hui

  student’s job at the purchases department of LEROY MERLIN (Brussels) – creation of articles and selling prices, answering the phone, drafting mails, …