Hicham - Administrateur système WINDOWS XP
Ref : 110601I001-
90650 OULU (Finlande)
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Administrateur système, Ingénieur commercial, Technicien (47 ans)
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Freelance
International Sales Engineer
Extensys - Casablanca, Morocco - Full-time - June 2009, Present
Emea Sales Engineer
French countries - Middle East and North African Sales Engineer
• Prospecting new customers, visiting potential clients, preparing tenders and closing contracts
• Account relationship management
• Leading sales activities in Europe and Middle East for new customers and managing on-going customer relationships
IT Solutions Manager
Fitel Conseil - Marrakech, Morocco - Full-time - December 2007, May 2009
- Primary technical resource for sales force
- Responsible for potential business development and products demonstrations, working with both
Marketing and Product Management teams and also pre sale costumer visits.
-Responsible for representing products to customers at field events such as conferences, seminars,
etc.
It technical deployment project manager within a team of 8 Technicians
Technical Business Engineer
GSI MAROC - Casablanca-Marrakech, Morocco - Full-time - February 2004, November 2007
From February 2004 to June 2005
Business engineer in Marrakech, in charge of growth potential business in the South of Morocco large companies and administration + preparing tenders and closing contracts Sales up 1.6 Million euros
From 2005 to 2007
Technical Business Engineer in Casablanca
In charge of assisting sales force in bulding technical file for administration and international tenders.
Infrastructure Solution Client / Server /HP + Microsoft +Security Solutions
Technical Support Engineer
Distrisoft (Disway) - Casablanca, Morocco - Part-time - May 2003, December 2003
In charge of in house technical support and help desk
7 Servers (Microsoft) 85 Users.
Responsible of hardware after sales services (Laptop, Desktop, Servers. Printers etc.....
Presale and After sale costumers Technical support for:
Microsoft-Symantec-HP-CA PRODUCTS
IT Support Technician
Bestmark - Marrakech, Morocco - Full-time - December 1999, March 2003
Sevice after sale Technician Providing pre sale technical support
Computers and servers repair Costumer deployment
October 2001- Technical support technician at the united nation conference frameworks on climate changes in Marrakech
Deployment of servers and 400 desktop, service desk to the participants.
November 2002- Technical support and helpdesk technician at the International union of telecomunication. Deployement of wlan, servers and 200 desktops, French and english service desk to the participants.
Skills
Technical Skills
Desktop Laptop and Server: Assembly, Maintenance, Repair ,Technical Support.
Integration of servers and networks infrastructures:
- HP Proliant Servers (ML & DL Families) , HP Smart start software, HP Insight management software, Smart array Raid Controller Software
- Integration and project management, network cabling 10/100/1000 ( 3com Hp procurve and others)
- Wlan Implementation Routers Access point (3com,Dlink)
Os Integration, Deployment and Migration:
Microsoft (Windows 2000-XP-Vista-Seven) Windows 2003 server, 2003 storage server, Windows 2008 Server, SBS 2003.
- Domain controller and Dns Server Integration
- Active directory Implementation and GPO
- User Profiles Management
- Files server + print server + IIS Server Integration+ Terminal Server
-Data Security
NAS Server Solutions: IOMEGA - LACIE in a client / server Active directory architecture.
Storage Solution and Data Backup softwares: Symantec Back up Exec - CA Brighstor Arcserve - EMC Retrospect
Perfect Knowledge of Corporate antivirus solutions:
Kaspersky Business space security-Trendmicro Worryfree and gateway protection-Symantec endpoint and multitiers protection.
Business Capacity Development
Business strategy
Support and coordinate the sales process
Research and identification of new market opportunities and prospects
Building commercial pipeline and performance indicators
Submission perfect knowledge bidding + Project Management
Knowledge of web marketing tools to promote products and services (Web
Mailing, social networks, Internet SEO analysis ....)
Languages: : French (Mother tongue) - English (advanced level Spoken and written) –Arabic (Spoken)
Good knowledge of business practice in North African countries, French Speaking Countries (France, Switzerland, Belgium, Luxembourg) and Middle east couNtries
Education
System and Network engineer. Option IT Business - EMSI (Moroccan school
of engineering sciences) Marrakech
October 1997 - November 1999
Technician, specialized Electronic and Micro Computer - Eurelec ( European
School of Electronic and It sciences)
September 1995 - August 1997
BAC Pro F2 Electronics - At the Technical secondary school Condorcet in
Forbach (FRANCE)
September 1993 - June 1995
Secondary Professional education Electronic