Missions ArcSight : Postulez aux dernières offres mises en ligne

Résumé des emplois de Li,
freelance ARCSIGHT habitant ?

Technical Support Engineer
- Telecoms
janvier 2021 - mai 2025
Support for 5000+ users
O365 administration
N2 & N3 support
AD Administration
Exchange Server backups
Hardware & software installations
Telephony support VOIP & Mobile devices
Confluence
Jira
Sharepoint

SIEM Engineering Specialist
AXA-Paris (75)
octobre 2019 - mai 2020
Linux administration
• IP networking and routing
• Basic scripting
• Setup of firewalls, IDS/IPS
• Upgrade, maintenance & installation of Arcsight connectors and Loggers
• Administration of Arcsight Management Centre
• Writing technical guides
• O365 administration
• Jira
• Confluence
• Active Directory

SOC Engineer - Arcsight
CGI Group-London
novembre 2018 - octobre 2019

Technical Support Engineer
CGI
janvier 2017 - octobre 2018
Based in Paris in an international client facing environment supporting both Windows and Linux environments. Troubleshooting onsite issues with regards to hardware and bespoke applications, performing hardware and software uplifts as well as on call support out of hours.
Hardware/Software support for:
IBM XML Gateway SIEM SINA Core IDS OpenNMS Arcsight MS Exchange DB Telephony (VOIP/APPLE/ ANDROID) I also carried out significant PKI renewals on multiple environments which were key to keeping the infrastructure up and running in line with the organisations guidelines set by the European Commission. I also carried out SINA configuration, NTP synchronisation and configuration of the systems using RHEL. as well as software and hardware inspections and I was responsible for the day to day running of the system at all levels from 1st through to 3rd line and was proactive in resolving all issues mainly P1's in order to maintain business continuity and prevent disruption to the clients business.
I supported the client with their maintenance tasks such as the creation of Smartcards and new users in AD and Configuration management which allowed the fast onboarding of new staff. I supported both the test infrastructure as well as the operational environment and was influential in resolving any issues identified during testing so as not to delay the client in their activity.

Technical Project Manager
CGI
2016 - 2017
During my time as a Project Manager I was able to utilise my technical skills as well as my organisational and decision making skills. This required an in depth knowledge of the client infrastructure, security policies, business processes and management hierarchy. I worked on Projects for various confidential Government clients. My work involved: Carrying out impact and risk assessments Managing budgets of up to £1 million Hardware and software procurement Attending steps reviews to keep track of progress Using MS Project to create Project diagrams Working to deadlines. Ability to communicate and provide regular updates to both the client and technical teams Stakeholder Management Issue tracking I excelled in delivering hardware move/upgrade projects on time and in budget for UK Government. Windows 10

Technical Team Lead
Capita-London
2015 - 2016
Technical Team Leader Providing technical support for on average 3000 users in various offices. Remote client hardware/software issues resolution and network problems in a Windows 2000/XP environment. Blackberry Support. Using Active Directory to create, update and manage user accounts to secure access to resources and information. Using Active Directory in conjunction with Exchange to create, modify and administer e-mail accounts Ensuring that Anti Virus definitions were up to date on network computers. Using SMS/Damware/Altiris for remote support and software deployment Using Assyst (call logging tool) to log, monitor and update calls placed by users to ensure SLA's were achieved. Leading the team, managing the staff rota, training and knowledge transfer to other members. Dividing the workload and ensuring all work was completed within SLA.