Joumaine - PMO

PMO – Reporting to the Group Head of PMO

• Organises and participates to different recurrent meetings around the programme
• Prepares the meetings support and takes notes of the decisions and actions
• Follows up the log of the actions with the different key stakeholders, chases deliveries and highlights risks to
programme manager. Special focus on follow-up of list of elements with the different provider and the status
of the delivery
• Makes sure that all needed documentation is organised and recorded
• Keeps the different programme stakeholders synchronised
• Follow-up the budget of the programme and the resources
• Organises and closely follow-up the testing phases: from design of the test strategy, organisation of the tests
in cooperation with the Project Manager, and careful follow-up of the test execution

French public national television broadcaster. 11,400 employees
PMO – Reporting to the head of ISI activities (SI and Technical Engineering)
Reporting and portfolio management
• Maintain up to date a projects portfolio of 415 projects (€35M budget)
• Coordinate with financial team to analyse financial data for the monthly close process
• Prepare the weekly and monthly project reviews for the five IT department
• Create dashboards regarding projects to alert on status, planning, budgets and cross charging between
departments
IT Governance
• Ensure governance standards across the portfolio and PMO procedures
• Support IT projects managers in the preparation of theirs projects presentations to investment committees
(risks evaluation, consultation process, macro planning, budget investment and run)
• Creation of automatized monthly dashboards to reflect the department activity highlights to senior
management
Budget management
• Maintain the forecast up to date and manage the closing process
• Collaborate with the heads of IT departments to review landing against budget forecasting at the end of the
year
• Consolidate budget data for the annual activity report to give an overview of ISI activities

World Leader in Credit Insurance. 6,500 employees, €2.7 B turnover (2014).
IT Project manager - Reporting to the IT transversal activities manager.
Deployment of a purchasing module on ServiceNow for group entities (15 countries)
• In a context of a cost controlling optimization, implement a unique tool to manage all IT purchases for the
group
• Identify the needs and design processes regarding business, technical and audit needs (new validation
workflow )
• Design functional and technical specifications in order to complete legal requirements
• Follow up of the development phases, UAT testing and Go Live
• Prepare the communication, presentations, trainings and procedures in order to manage the change
management
• Create monthly reports for management board and project managers (reports by project, departments,
countries, type of purchase…) and regular analysis ( average daily rate, Internal cost vs. External cost…)
• Extend the project deployment to others Business Units and adapt it to local requirements
Management of the EH group IT Budget
• Track the IT budget allocated to project managers
• Support the monthly reporting on IT costs
• Create IT Budget templates from PID and PDD
• Align with EH Corporate Controlling, PMO’s and EH Project managers for the follow up of the EH Group
Project Investment
Management of the IT Outsourcing policy
• Define a relevant strategy for outsourcing management during each phase of a contract lifecycle in order to
secure our outsourcing relationships in the context of Solvency 2
• Support the IT teams to qualify their contracts and respect the outsourcing policy by providing templates and
procedures and managing the documentation
• Communicate with project managers / legal department / risk department and IT managers
• Implement control points in order to monitor the policy compliancy and to evaluate the performance

IT management training center and consulting firm. It is a partner of ITSMF and promotes ITIL practices
through its consulting and training activities.
IT Governance consultant - Reporting to the Business Unit Governance and Risks.
Customer Banques Populaires : Developed business continuation recovery plans and assisted the development
of a software management process
• Provided guidance and training to all departments according to the Business Continuity Institute
methodologies
• Conducted risk studies and impact assessments (Business Impact Analysis).
• Facilitated the documentation of disaster recovery and service contingency plans
• Studied the positioning of the operational processes of SAM (Software Assets Management)
• Defined the roles and responsibilities of the directions in order to implement procedures and follow-up
activities for an effective licences management
Customer Société Générale: Optimization of Incident and problem management processes
• Redesigned operational dashboards for Incident, Change and Problem Management
• Defined metrics and KPIs to be measured
• Created dashboard templates with automated data provision

Network deployment manager

• Coordinated network implementation for customer deliveries within BT
• Facilitated all IT verification and processes follow-up. Checked that all client services are functional and
implemented process changes/improvements
• Managed external vendors involved in service delivery