Mustpha - Chef de Projet Technique/ Infra

VExpérience professionnelle

Ericsson Experience
Expert Technique OSS: de 2009 Jusqu’aujourd’hui:

• Sep 2015 - Feb 2018: Ericsson OSS Expert/ Chef d’equipe
o Ooredoo Algerie : Mise a Jour de Software OSS a partir de 14B vers 15B:
 Exppert Technique / interface Client
 Premier point de contact Technique avec le PDU
 Monitorer les activites sur site
 ENIQ 14 a 15B SW Mise a jour
 OSS 14 & 15B Mise a Jour
 SFS 5.6 a 5.7 Mise a jour
 SAP 4.1 SW Mise a jour

o OSS and ENIQ 16B for LTE network of Tunisia Telecom Project
 Role de l’architect OSS, (Dimensionnement de hardware, LLD,HLD, IP PLAN, Calling Plan
 HPE C7000 commissioning / ILOM Configuration/Firmer update
 Virtual Switch configuration
 EMC VNX 4500 serie configuration
 Symentec Software Sharing Server (SFS 5.7 installation
 Solaris platform installation/ Windows 2012 R2 installation
 Gestion de Conflit technique avec les équipe O&M de Client

o Orange OSS and ENIQ Upgrade from 13A to 15B avec modernization hardware et migration des données
 Responsible technique envers le client
 Nouveau hardware dimensionnement (HP C7000/VNX 5400/ G8 Blades)
 OSS/ENIQ 15B HLD/LLD document
 GSCi Chef d’equipe virtual
 Customer management
 HPE C7000 , First commissioning
 BL 380 G8 , ILOM Setup /firmware update
 Solairs OS install
 Veritas Cluster 5.7
 Netbackup 5.7 Install, Policy setup / Robot configuration

• From Jan 2011 to April 2014: Ericsson Experienced Service Engineer

o Ooredoo Algeria: Assitance Technique
 OSS RC 14B/ENIQ 14B Introduction
 HP Blades C7000 server O&M / SFS et EMC introduction
 Nouvelle architecture Hardware Transfert des competances
 Passage de SPARC a HP Blades introduction

o Algeria Telecom: Projet LTE OSS 14B
 Interface Client
 Acceptance with customer de la nouvelle platform OSS

o OSS RC and ENIQ X86 14A FOA , Vodafone United Kingdom
 ENIQ 13A X86 HP blade Installation for Vodafone UK
 EMC Clarion Configuration
 Hp Blade Hardware Installation, Virtual Connect configuration and Blade Configuration for OSS RC and Blade
 Node Integration ( BSC , RNC , MIO, EMA, EMM,..) at O13A for Vodafone UK

o OSS RC and ENIQ 11A 3G Network for Tunisie Telecom

 Dimensioning de hardware SPARC M4000 /
 Design de la solution IP (VLAN / et Câblages de serveur)
 On site SPOC of Project
 Vmware 4, ESXi5 et VCenter Solution Design pour les stations de travail NOC.
 SUN Hardware, Solaris 10
 HLD\LLD of O11\ENIQ11.
 Installation des serveurs sur site et configuration de interfaces.

From July 2009 to Dec 2010: Ericsson Customer Network Support ( CNS) for Tunisie Telecom.
 Gestion de support client
 Interfaces client pour ouverture de ticket de support
 Interface des équipes virtuels pour support de client

Alcatel-Lucent Experience

Ingenieur Support technique 2006-2009:

• Installation, Configuration and Integration of ALCATEL RNO/ NPA/OMC-R on B7MR6ed5 for Tunisia Telecom.

• Installation, Configuration and Integration of ALCATEL A1353 OMC-R on B8MR5ed4 for Orascom Telecom Tunisia.

• Software Upgrade of Orascom Telecom OSS/BSS from B8 MR5ed4 version to B9 MR4ed5 version.

• OMC-R, RNO server, NPA server, RNO server with data migration.

• A935 MFS software Upgrade (GPRS solution).

• Installation, Integration and configuration of MFS-MX A9130 (Alcatel PCU) for Orascom Telecom Tunisia.

• Software Upgrade of Tunisia Telecom OSS/BSS from B7.2MR6ed5 to B8MR7ed6.
OMC-R, RNO server, NPA server, RNO server with data migration;
A935 MFS software Upgrade.
BSC G2 software upgrade.
• Integration and configuration of NMC on ORASCOM Telecom Tunisia.

• Reinstall of MPM package on Orascom Telecom OMC-R, data base migration.
• Integration of BSC G2 and BSC Mx on Orascom Telecom Tunisia Network.
• Installation, Integration and configuration of MFS-Mx on Orascom Telecom Tunisia Network.
• Patch installation on Orascom TelecomTunisia OSS
• Software Upgrade of Tunisia Telecom OSS/BSS from B8MR7ed6 to B9 MR4ed5.
• EDGE Activation on Tunisia Telecom Network
• BSC Mx Istallation and Integration on Tunisia Telecom Network.
• Remote HMI Installation on Tunisia Telecom OSS.
• Installation, Integration and configuration of MFS-Mx on Tunisie Telecom Tunisia Network.

Impact Contact Center VoIP Call Center Platform Experience

Technical Engineer: 2005-2006
• Implementation d’un Vix sur IP Call Center
• VoIP Call Center Network and Solution design.
• Hardware dimensioning.
• Provider Coordinator.
• Integration of VoIP Call Center Application (ACD, CTI, IVR, CRM, PDS, Multimedia Gateway, Multimedia Server …)
• Administrateur des réseaux et system.
• Chef d’equipe technique
• Support de la solution technique (AVAYA)