Jean-Christophe - Administrateur système MS OFFICE
Ref : 041221H001-
1650 BEERSEL (Belgique)
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Administrateur système, Support utilisateurs, Technicien (60 ans)
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Freelance
Since 1999:
Acting as free-lancer for own company In-House (********).
Our main customers these last years were Compaq Computers Belgium and Siemens.
We supplied Compaq with Windows NT server remote administration and support. While at Siemens, I took care of the computer infrastructure, (MsWindows environment) administration and support for their internal application development team (+/-100 users).
- OS : Windows95,98,NT4,2000 (Active Directory),XP clients and servers
- Software : MsOffice – Winzip – Acrobat - Arcserve – Exchange 5.5 – Nero – VPN - SAPGui…
- Networking : Ethernet TCP/IP
- Platforms : Compaq and Fujitsu-Siemens PC’s and servers – HP printers – Pocket agendas as Palm and Loox,
04/1997-05/1999 Helpdesk Administrator - Eridania Béghin-Say
Responsible for infrastructure support and administration - installations.
(see beyond 1991-1994 for environment + Windows98 and NT4 clients and servers)
07/1996-11/1996 European Network Systems Supervisor – Johnson Matthey
Daily computer infrastructure administration and planning in a British industry's Brussels-based factory (one-man-show for 50 clients + some factory applications).
- OS : Windows 3.1,95 – Netware 3.1
- Software : Word – Excel – Powerpoint – Lotus Spreadsheet – Winzip – PcAnywhere – Arcserve …
- Networking : Ethernet IPX – Digital Routers, Repeaters, Bridge, Patch panels.
- Platforms : Compaq PC’s and servers – HP printers
01/1996-07/1996 System Administrator – AspenTech Europe
Daily computer infrastructure administration and planning of 5 sites throughout Europe for an American software house, based in Brussels (one-man-show for about 100 clients in Europe).
- OS : Dos 3,4,5 and 6 – Windows 3.1,95 – VMS – Netware 3.1
- Software : Word – Excel – Powerpoint – Wordperfect – Winzip – PcAnywhere – Acrobat Writer – Arcserve – CorelDraw – Eudora …
- Networking : Ethernet – Pathworks – Decnet – X25 – ISDN – Leased Lines, Digital Routers, Repeaters, Bridge, Patch panels.
- Platforms : Digital, IBM, Compaq PC’s – Digital Alpha – HP printers – Ericsson PABX
1994-1996 Info Centre Administrator - Eridania Béghin-Say
Responsible for the computer infrastructure in a Brussels-based co-ordination centre of a European agro-industrial company (between 100 and 200 clients).
In charge of infrastructure, evaluated needs, developing projects.
Same as 1991-1994 but additionally I took in charge the VMS part and telephony aspect.
(see beyond 1991-1994 for environment)
1991-1994 Helpdesk Administrator – Eridania Béghin-Say
Responsible for computer installations and support. The IT local team was 2 persons. A VMS specialist and myself for all other topics.
- OS : Dos 3,4,5 and 6 – Windows 3.1,95 – VMS – OS2 – Netware 3.1
- Software : PcExpress – Word – Excel – Powerpoint – Lotus Spreadsheet – Lotus Notes – Wordperfect – Winzip – PcAnywhere – Acrobat Writer – Arcserve – FilemakerPro – ACDSee – CorelDraw – SnagIt – Digital Cockpit …
- Networking : Ethernet – AppelTalk – TCP/IP – Pathworks – Decnet – IPX – X25 – ISDN – Leased Lines, Digital Routers, Repeaters, Bridge, Patch panels.
- Platforms : Digital, Toshiba, Compaq PC’s – Digital Alpha and Vax – Appel MacIntosh – HP printers – Ericsson PABX – Reuter terminals
1990-1991 Junior Programmer – Eridania Béghin-Say
Support and development of financial applications.
- OS : Dos 3,4,5 and 6 – Windows 3.1 – VMS
- Software : PcExpress (4GL)
- Platforms : Toshiba, Digital Pc’s, Digital VAX servers
1987-1990 Collaborator “Cabinet de l’Echevin” of Social Affairs in Uccle
Responsible for the employment department.
1984-1985 Stagiaire Crédit Lyonnais Belgium, Brussels
Technical expertise:
Microsoft Windows clients and servers engineering
Migration, installation, configuration, maintenance, troubleshooting and support of Windows NT4.0 – Windows 2000 servers , clients (also Dos-Win95-98-XP) and related products. MsOffice in particular but more generally all standard or in-house written applications running on PCs. Compression tools as Winzip, document readers as Acrobat, CD-DVD burning tools as Nero, file transfer tools as FTP, VPN connections, cable and wireless connectivity, backup tools as Arcserve, SAPGui...
Basic knowledge of Netware and VMS operating systems – MsExchange mail servers.
Computer infrastructure engineering and support
Different more administrative tasks related to computer infrastructure as applying security patches, clean-up of file and print servers, user and printer queues maintenance, network protocols maintenance and optimisation. Network ports and cabling inventory, troubleshooting and optimizing (Lan – Wan).
Define and/or apply security standards, disaster recovery plans.
Investigate and test new software and hardware.
Simple hardware maintenance: disk, network card, CD-DVD readers and writers, tape streamer, fan, power-supply, memory replacement.
Reporting about the infrastructure and/or evaluate possibilities to optimize.
Social, communication and human relations expertise :
Almost 15 years experience working with people and their computer (chaos, crash, crisis management). Ability to talk with users (in most of the cases !) and try to explain the reasons why they do or do not have problems using their machine.
Education
1990-1998 Several technical training sessions of a duration of one day to a week in subjects such as: Windows NT Server Administration, Novell Netware, VMS System Administration, Supporting Windows...
1988-1990 Graduate in computer science
"Ecole Professionnelle des Hautes Etudes Commerciales" (EPHEC), Brussels.
Specialisation: Operating Systems
1983 High Level Secondary Studies
Specialisation: economics
Languages
French: Mother tongue
English: First foreign language; fluent spoken & written
Flemish: Second foreign language; good spoken/written knowledge
Danish: Third foreign language; good spoken knowledge