Hesham - Ingénieur Télécom PRO C

Ref : 081013S001
Photo de Hesham, Ingénieur Télécom PRO C
Compétences
C++
SQL
ORACLE 8
PL SQL
SQL PLUS
KORN SHELL
Expériences professionnelles
  • My Job Title is (Senior BSCS Consultant) in ATOS ORIGIN

    Current ATOS ORIGIN (********)Morocco’s site (Our client is Morocco Telecom).
    Jan 2007 - aujourd'hui

    Here are some of my basic functions, responsibilities and achievements:
    • BSCSv7 system configuration.
    • Translating business needs into technical implementation and customization inside the billing system, design interfaces (from and to) billing system.
    • Responsible of making feasibility study for any new business requirement needed by the client, specifications, implementation plan.
    • Provide the appropriate metrics for performance and service delivery.
    • Ensuring billing production system availability and stability.
    • Ensuring the resolution of production problems and incidents in the agreed SLA (Service Level Agreement).
    • Manage online and batch module defects with BSCS Vendor, test the appropriate fix and deploy it.
    • Manage with BSCS Vendor the DCRs (design change requests) when a certain business requirement is needed (and can't be configured in a non standard way), test DCR releases and prepare test scenarios, user acceptance tests and installation/rollback procedures.
    • Support the billing and rating system plus supporting the bill cycle and providing immediate workaround solutions for the billing and rating modules problems as well as providing permanent solution if possible (No design change request needed)
    • Developing scripts and batches that meets client’s requirement to configure promotions or new offers,…etc.
    • Writing systems specification documents and functional specification documents for all new system’s changes as well as providing assistance in various implementation support activities such as business process and UAT.

  • My Job title was Senior Billing Support Engineer

    MOBINIL Egypt (********)
    2004 - 2007

    Here are some of my basic functions, responsibilities and achievements:
    • Responsible of supporting Mobinil’s Billing System (BSCSv6).
    • Support the bill cycle.
    • Troubleshooting & providing immediate work around to solve any billing or rating problem.
    • Design tools to monitor the rating chain.
    • Performance improvement for daily and monthly scripts running on the production system to improve the end to end billing period.
    • Supporting the Provisioning (KABIRA) & Roaming (ALLAROUND) Applications & CDR Collection (FCC) Systems.

Études et formations
  • Skills:
     Excellent Work Experience on BSCS V6 (Design, Configuration, Rating, Billing, Support).
     Excellent Work Experience on BSCS V7 (Design, Configuration, Rating, Billing, Support).
     Excellent in dealing with & troubleshooting Rating Chain.
     Excellent in dealing with & troubleshooting Billing Chain (BCH, BGH, NON Kernel invoicing modules).
     Excellent Work Experience in BSCS online modules (KV, MP, ES, MI, RA, ..).
     Excellent Work Experience in UNIX & SHELL Programming.
     Good Working Experience with ORACLE Data Base.
     Programming with SQL, PLSQL, SQL*PLUS
     Good Work Experience on KABIRA provisioning system.
     Good Work Experience on FCC (File Collector Centre) which links BSCS with GSM & GPRS switches for traffic collection.
     Good Work Experience on ALLAROUND roaming application (TAP IN, TAP OUT).
     GSM, GPRS, GSM Cell Planning Principals courses (ERICSSON).
     Intelligent Network Course (ALCATEL- FRANCE).
     CCNA (Cisco Certificate Network Associate) course.
     Excellent Knowledge of C/C++ languages.

    Projects:
     Moving mobile and fixed network’s destination number from 9 digits to 10 digits.
     Mobile Number Portability.
     Integration of BSCS with new NOKIA & HUWAWEI HLRs.
     Migration to KPSA3 and integration of BSCS with new KPSA provisioning system.
     BSCS to HLR reconciliation (to keep their data consistency)
     BSCS data base clean up to delete old deactivated customers from the BSCS data base to speed up the BSCS system.
     RLH (Rate Load Handler) performance improvement & measure RLH Speed in loading calls into data base.
     BCH (Bill Cycle Handler) Memory utilization enhancement to handle high volume contracts.
     Rating Chain monitoring.

    2003 ALCATEL Egypt (********)
    (Pre-sales Engineer) VAS (Value Added Services) Department
    • Responsible of preparing technical specification & commercial offers for Alcatel VAS products with Alcatel France.
    • Sizing and configuration of Alcatel VAS products that meets with bids requirements.

    Education:
     B.Sc. in Electronics and Electrical Communications Engineering,
    Cairo University, Faculty of Engineering, Department of Electronics
    And Electrical Communications 2002.

     Grade: Excellent.

     Secondary, Preparatory and Primary Education from lycee Zamalek School (French school).

    Languages:
     Arabic : Mother tongue.
     French : Fluent speaking, excellent writing/understanding.
     English : Fluent speaking, excellent writing/understanding.
     Italian : Good speaking, good understanding.

Autres compétences
Skills:
 Excellent Work Experience on BSCS V6 (Design, Configuration, Rating, Billing, Support).
 Excellent Work Experience on BSCS V7 (Design, Configuration, Rating, Billing, Support).
 Excellent in dealing with & troubleshooting Rating Chain.
 Excellent in dealing with & troubleshooting Billing Chain (BCH, BGH, NON Kernel invoicing modules).
 Excellent Work Experience in BSCS online modules (KV, MP, ES, MI, RA, ..).
 Excellent Work Experience in UNIX & SHELL Programming.
 Good Working Experience with ORACLE Data Base.
 Programming with SQL, PLSQL, SQL*PLUS
 Good Work Experience on KABIRA provisioning system.
 Good Work Experience on FCC (File Collector Centre) which links BSCS with GSM & GPRS switches for traffic collection.
 Good Work Experience on ALLAROUND roaming application (TAP IN, TAP OUT).
 GSM, GPRS, GSM Cell Planning Principals courses (ERICSSON).
 Intelligent Network Course (ALCATEL- FRANCE).
 CCNA (Cisco Certificate Network Associate) course.
 Excellent Knowledge of C/C++ languages.

Projects:
 Moving mobile and fixed network’s destination number from 9 digits to 10 digits.
 Mobile Number Portability.
 Integration of BSCS with new NOKIA & HUWAWEI HLRs.
 Migration to KPSA3 and integration of BSCS with new KPSA provisioning system.
 BSCS to HLR reconciliation (to keep their data consistency)
 BSCS data base clean up to delete old deactivated customers from the BSCS data base to speed up the BSCS system.
 RLH (Rate Load Handler) performance improvement & measure RLH Speed in loading calls into data base.
 BCH (Bill Cycle Handler) Memory utilization enhancement to handle high volume contracts.
 Rating Chain monitoring.

2003 ALCATEL Egypt (********)
(Pre-sales Engineer) VAS (Value Added Services) Department
• Responsible of preparing technical specification & commercial offers for Alcatel VAS products with Alcatel France.
• Sizing and configuration of Alcatel VAS products that meets with bids requirements.

Education:
 B.Sc. in Electronics and Electrical Communications Engineering,
Cairo University, Faculty of Engineering, Department of Electronics
And Electrical Communications 2002.

 Grade: Excellent.

 Secondary, Preparatory and Primary Education from lycee Zamalek School (French school).

Languages:
 Arabic : Mother tongue.
 French : Fluent speaking, excellent writing/understanding.
 English : Fluent speaking, excellent writing/understanding.
 Italian : Good speaking, good understanding.

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