Our mission is the integration and distribution of complete IT solutions for banks, governments and industry. Our offers cover your needs both hardware and software and rely on software and hardware partners are leaders in their respective fields.
Role: Ensure the smooth functioning of IT pack, Ensuring minimum requirements are meet using system analysis tools, troubleshooting problems related to drivers, desktop configuration, and client side application (installation and configuration), Monitoring overall network operation, Troubleshooting and network configuration, Installation of applications and operating systems, Troubleshooting Computer and printer configuration, Customer Support.
• Cisco Certificate Network Academy (CCNA, Academy Cisco at Kinshasa)
2010 - aujourd'hui
Course: Advanced Diploma in CCNA
Course: Introduction to operating systems and network installation, Linux Administration and Advanced System Administration NOS, Installing and managing hardware on linux, Troubleshooting operating system, Network security Installing, Configuring, and Administering Microsoft® Windows® XP Professional, Operation of computers, Assembling a computer, Operating system: Windows 9x, NT/2000 and XP (Basics), Hardware servers, Networks: Basics, Printers and printing, Troubleshooting hardware and PC software
Consultant – I.T Engineer
août 2009 - mars 2010
At Delegations Wallonie Brussels (DWB), Kinshasa –D.R.Congo
Wallonia-Brussels International (WBI) is a public authority in charge of International Relations Wallonia-Brussels. It is the instrument of international policy by the French Community of Belgium's Walloon Region and French Community Commission of the Brussels-Capital.
Role: Ensure the smooth functioning of IT pack, Installation and configuration of Linux servers (DNS, DHCP, PROXY), Installing Linux system (Ubuntu, Debian), Ensuring minimum requirements are meet using system analysis tools, troubleshooting problems related to drivers, desktop configuration, and client side application (installation and configuration).
Consultant – I.T Engineer
At Agence Universitaire de la Francophonie(AUF), Kinshasa –D.R.Congo
mars 2009 - août 2009
The Agence Universitaire de la Francophonie (AUF) is present on all continents, with over 427 agents in 65 locations linked to nine offices. Since 1989, the association of universities is an operator of the Francophonie. Partner institutions of higher education and research that have chosen French as the language of instruction, it offers several cooperative programs including support for research and teaching in French
Role: Installation of wiring network Delegation Wallonie Brussels to Kinshasa, Installing Linux system (Ubuntu, Debian ...), Installation and configuration of Linux servers (DNS, DHCP, PROXY...),
Bangalore University (Bangalore, India – Indian Academy) Pursing Course: Master Business Administration (MBA)
2009 - aujourd'hui
• University of Kinshasa (Kinshasa, D.R Congo – 2 years) 2009
Course: Master in Sciences, Computer Science, Optional: Software and Information Technology - System Engineering and Networking
Course Content: Object Oriented Programming; Programming using C/Java; Network Essentials; Client and Network Operating Systems; IT Infrastructure Platforms and Applications; Implementing and Maintaining Network Infrastructure; IT Operations and Infrastructure Management; Implement Secure Enterprise Messaging and Network Infrastructure.
At Central Bank of Congo (BCC), Kinshasa – D.R.Congo
Internship
juillet 2008 - octobre 2009
The Central Bank of Congo (BCC) is the public institution of the Democratic Republic of Congo, responsible for maintaining monetary stability in the country
Role: Network Design and implementation of network cabling at headquarters, Installation of wireless network with Alvarion BreezeMAX technology (Wimax) between headquarters, remote branches and the residences of officials, Troubleshooting and configuration of the network , Installation and configuration of networking equipment, Support for local and remote users.
University of Kinshasa (Kinshasa, D.R Congo – 3 years)
2007 - aujourd'hui
Course: Bachelor in Sciences, Computer Science, Optional: Software and Information Technology
Course Content: Programming using HTML; Network Essentials; IT Infrastructure Platforms and Applications; Implementing and Maintaining Network Infrastructure.
Autres compétences
IT Support – Customer Services – Consulting
Providing quality solutions to complex business problems and delivering IT support and services within scope and schedules. Over 2 years background experience in IT support and IT sales/consulting.
Now looking to move from IT consulting and sales role to IT Technical Support role or Customer Service due to changes in personal circumstances.
AREAS OF EXPERTISE
Customer Services
Language Skills:
Good interpersonal communication
Spoken Languages: French (Native); English (Good)
Microsoft Windows Environment (MCP Windows XP, Server 2003 Active Directory)
Debian Linux, Ubuntu Linux (Installation, configuration and maintenance)
Planning, integration, deployment and maintenance of IT infrastructures
Problem solving
Data / disaster recovery
Operating Systems: MS-DOS, Linux Ubuntu, Linux Debian, systems programming, system administration, system tuning, application programming, heterogeneous system integration. Windows 95, 2000, XP, Vista, Seven, NT 3.51/4.0, Server 2003.
Application/Internet Servers: Windows MS Office and Emailing (installing, troubleshooting and user training), DNS DHCP.
Networking: LANs / WANs and Client / Server Technologies: TCP/IP at protocol and socket levels, administration, configuration and tuning of the client, server and network parts, Netbios.
