Daccache - DBA SAP

Ref : 161004M001
Photo de Daccache, DBA SAP
Compétences
Expériences professionnelles
  • Technical Support Manager

    MEA South MDSap Tech S.A
    2011 - aujourd'hui

    • Provide first-line/second-line technical support to major clients in Middle East and Gulf region (Key financial institutions and Banks) covering: Sybase Adaptive Server Enterprise (ASE 12.x, 15.x, 16.x), Sybase Replication Server (RS 12.6, 15.x), Sybase Adaptive Server Anywhere (SQL Anywhere) and Sybase IQ
    • Owning and handling incoming technical issues and inquiries from customers; maintaining - on a daily basis - a personal queue of ongoing customer issues until resolution
    • Providing after-hours support and weekend support - if required -
    • Installing/upgrading (ASE, RS, IQ), configuring, monitoring and tuning Sybase Database systems
    • Conducting Databases and Replication solutions trainings ( Fast track to Replication Server, Fast track to ASE, Sybase Adaptive Server Anywhere, Performance and tuning Configuring Adaptive Server Enterprise)
    • Onsite Professional Services/Consultancy (Lebanon – Gulf Region)
    • Lead database teams performing - Sybase ASE administration, Sybase IQ administration, Sybase Replication server administration
    • Acquired excellent technical, communication, customer, presentation, training, management and mentoring skills

  • Software Department: Technical Support

    Computer Information Systems CIS – Beirut – Lebanon
    2008 - 2011

    • Byblos bank: Development of e-banking and call center
    Applications for Byblos Bank. (Java, Siebel essential CRM,
    workshop upgrade Siebel essential 7.5 to 8.0). Support Steria
    application 24/24. Upgrading the Oracle database from 9i to 10g
    • Analysis of CIS internal application (Stock Management):
    Database creation using SQL server 2000.
    • Oracle Database 10g Trainer in Central Bank of Madagascar.
    • Lebanese General Security – Lebanon: Oracle Project:
    Development of an Application for DGSG using Oracle
    products (Oracle 10g IDS, Oracle 10g IAS, Oracle Forms Builder
    and Oracle 10g RAC). Migration of old data from Informix to
    Oracle 10g DB – Replication of data for one master site and
    more than 10 replicated sites – Oracle database tuning for
    optimum performance – Installing ORACLE 10g database,
    Enterprise Manager, Forms Builder and Reports on Windows
    and Linux platforms.
    • Sonatrach: Oracle applications upgrade 6i to 10g (forms and
    reports). Workshop dataguard installation and configuration.
    Backup on Dataguard and automatic startup.

  • Department: Analyst and developer D.E.S (Desktop Equipment & Solutions)

    Software – Beirut – Lebanon
    2007 - 2008

    Analyst and developer of elnachra web
    Application. (HTML, PHP, javascript, database administration
    PostgreSQL).

  • G.P.C.S(General Programming & Computer Solution) – Beirut – Lebanon
    2004 - 2007

    GAP, TOP JUS, BETD: Analyst and developer of Accounting and
    Stock Application. (VB6.0, Crystal Report, database administration
    SQL Server 2000).
    FIELDS OF EXPERIENCE:
    • Databases maintenance and management, Databases upgrades and migrations,
    Databases performance and tuning, Databases monitoring and alerting,
    Databases disaster recovery, Database Replication and High Availability,
    Database backup/restore/recovery
    • Analyst and developer

Études et formations
  • EDUCATION/CERTIFICATIONS:

    • SAP CERTIFIED TECHNOLOGY ASSOCIATE - DATABASE ADMINISTRATOR FOR SAP SYBASE ASE 15.7
    • SAP Level 1| Support Consultant | Message Processor and Operations
    • Oracle Database 11G: Performance Tuning Certification Expert
    • Oracle Database 11G Administrator Certified Professional
    • Oracle Database 10G Administrator Certified Professional
    • Oracle Database 10G Administrator Certified Associate
    • Delf French Proficiency Test
    • BULATS (Business Language Testing Service)
    • Computer science – Lebanese University, Faculty of Sciences Fanar, Lebanon
    • Computer Engineer – CNAM
    • Master degree in Entrepreneurship and Project Management – CNAM (ongoing)

    ADIDITIONAL SKILLS AND TRAINING ATTENDED:

    2022 Pix Certification (27 juin 2022 certification code P-6RDXRX2T)

    2021 Attending Project Management training CNAM

    2019 Attending Sybase IQ 16 workshop

    2008 Database administration Oracle 10g (Lebanon / Formatech)

    2008 Siebel 8.0 Essentials version 8 (Riyadh-Saudi Arabia / Oracle University)

    2008 Quote to Order (Siebel 7.8) (Riyadh-Saudi Arabia / Oracle University)

    2008 Marketing Manager (Siebel 7.7) (Riyadh-Saudi Arabia / Oracle University)

    2005 Microsoft Certified Solutions Expert (MCSE) (Lebanon / New Horizons)

    2004 A+ (Operating Systems and Core Hardware) (Lebanon / New Horizons)

    2004 Operating Systems and Core Hardware (Lebanon / New Horizons)

    LANGUAGES:
    Arabic, English, and French

Autres compétences
EDUCATION/CERTIFICATIONS:

• SAP CERTIFIED TECHNOLOGY ASSOCIATE - DATABASE ADMINISTRATOR FOR SAP SYBASE ASE 15.7
• SAP Level 1| Support Consultant | Message Processor and Operations
• Oracle Database 11G: Performance Tuning Certification Expert
• Oracle Database 11G Administrator Certified Professional
• Oracle Database 10G Administrator Certified Professional
• Oracle Database 10G Administrator Certified Associate
• Delf French Proficiency Test
• BULATS (Business Language Testing Service)
• Computer science – Lebanese University, Faculty of Sciences Fanar, Lebanon
• Computer Engineer – CNAM
• Master degree in Entrepreneurship and Project Management – CNAM (ongoing)

ADIDITIONAL SKILLS AND TRAINING ATTENDED:

2022 Pix Certification (27 juin 2022 certification code P-6RDXRX2T)

2021 Attending Project Management training CNAM

2019 Attending Sybase IQ 16 workshop

2008 Database administration Oracle 10g (Lebanon / Formatech)

2008 Siebel 8.0 Essentials version 8 (Riyadh-Saudi Arabia / Oracle University)

2008 Quote to Order (Siebel 7.8) (Riyadh-Saudi Arabia / Oracle University)

2008 Marketing Manager (Siebel 7.7) (Riyadh-Saudi Arabia / Oracle University)

2005 Microsoft Certified Solutions Expert (MCSE) (Lebanon / New Horizons)

2004 A+ (Operating Systems and Core Hardware) (Lebanon / New Horizons)

2004 Operating Systems and Core Hardware (Lebanon / New Horizons)

LANGUAGES:
Arabic, English, and French

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