Business Transformation Manager for Business Process Outsourced
AXA Group Solutions – Paris
mars 2011 - aujourd'hui
Transformation Project COPERNIC & SHIP
Process analysis & design for business activities (Trade Support & Asset Servicing, Investment accounting, General ledger) with SME (Subject Matter Expert)
Target Operating Model definition.
Business activity split definition.
Local change implementation
Transition Approach definition
Design and implementation of the knowledge Transfer to the different Shared Service Center (Center of Excellence based in Paris, France & Financial Shared Service Center based in Pune, India)
Implementation of the legal framework (SLA, MSA, BCP, KPI)
Technical Environment: SAP FAM, SAP FI, Ariba, SharePoint
Sourcing Manager
SG Group - Paris (9 months) Project GTS
juillet 2010 - aujourd'hui
Strategy definition for sourcing model for Scheduling and monitoring IT team : onshore, offshore, outsourcing, insourcing
Lead RFP to outsource an IT scheduling team (12 persons)
Technical Environment : Unix HP-UX Windows, Scripts Shell, Dollar Universe, Autosys, NSM de CA
Deputy Head of Service Department
Command Center for SG Group - Paris (12 months)
juillet 2009 - aujourd'hui
• Strategy for a Command Center ( missions & objectives, sourcing, consolidation)
• Building competency center around event hypervision tool
• Budget Plan consolidation
Delivery Manager
Command Center for SGCIB – India -Bangalore (24 months)
juillet 2007 - aujourd'hui
• Team manager (20 people)
• Stability of an offshored process ( From Paris to Bangalore)
• KPIs and performance indicators implementation
• Methodology, Processes convergence
• Implementation of shared service model +catalogue of services
• Project Management : integration new activities from SGCIB Hong Kong
Integration new activities from SGCIB New York
Transition Manager
Command Center for SGCIB – Paris/Bangalore (13 months)
mai 2006 - aujourd'hui
(13 months)
• Project Management : business case, operational transition
• Documentation update : Processes, procedures, instructions
• Operator training.
• Operational Assistance to the new operators
Production Analyst
Binôme Production - Paris
novembre 2004 - aujourd'hui
• Team manager (12 people)
• Recruitment and training for new operators
• Audit in order to improve the quality
• Creation of technical and functional procedures
Technical Operator
Binôme Production - Paris
juin 2004 - aujourd'hui
Part of the data center team, supervise and manage the productions incidents for the investment bank in an international context (24h/day)
• Monitor the production state and batch processing using CA tools
• Make reports along with alarm management on all the dysfunctions detected by the main tools
• Administration for the « after incident recoveries » of the batch treatment with schedulers such as: Dollar Universe & Autosys.
• Pilot infrastructure incidents & disaster recovery scenarios
• Windows, Unix, Citrix, Lotus Notes, Itrack, Ftp
Études et formations
Master of Science in Architecture of Integrated System and Microelectronic
DEA A.S.I.M.E (Architecture des Systèmes Intégrés et Micro-Electronique) Université Pierre et Marie Curie Paris 6.
2002
Master of Computer Science option Integrated System Maîtrise d’Informatique option architecture des systèmes intégrés.
Université Pierre et Marie Curie Paris 6.
2001
Langues
Anglais - C2
Autres compétences
Language : French & English
IT SKILLS & TRAINING
Languages : C/C++, Assembleur, VHDL, UML, Java, Shell.
Computers/data-processing: C/C++, UNIX SHELL, $ Universe, Autosys. Good knowledge Unix, NT, Systems