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Photo de Badreddine, Administrateur réseaux UML

Badreddine Administrateur réseaux UML

CV n°160322F001
Compétences techniques
UML
Études et formations

EDUCATION & TRAINING
Education Master Graduate Domain Master in Computer Science
Bachelor degree in Industrial Computing, Automation Institute
University of Mons, Belgium ISAT, Charleroi, Belgium Period

KNOWLEDGE & SKILLS
Experience
Over 9 years of experience helping IT organizations achieving their service level agreement objectives.

Professional skills
Strong: IT Service Management approach.
Good: business processes knowledge.
Analytical and problem solving skills.
Detail-oriented while still being able to see the bigger picture.
High adaptability in combined interactions with a variety of actors.
Clear and concise written and verbal communication.
Driven by result and continuous improvement.

Business Project Management skills
Setting standards and criteria, establishing controls, development of procedures.
Anticipating and responding to change, setting checkpoints and deadlines, taking corrective actions, establishing priorities.

Personal skills
Can-do-attitude, pragmatic, self-starter, autonomous, rigorous, active listening, team player, willing to progress and contribute continually.
IT Project Management skills
SCRUM & Agile
Ms Visio 2010: RUP, UML, BPMN
Ms Project 2010

Information’s systems skills
ERP: Ms Dynamics AX
CRM: Ms Dynamics CRM
Database: Ms SQL Server
BI: PowerBI, QlikView
Ms Server: SSIS & SSRS
Oracle Server: SQL, PL/SQL, Forms
Web: HTML, CSS, Javascript, PHP
Languages: C#, ASP.NET, Java, Windev
Network: CISCO CCNA
OS: Windows, Linux
Automat: Schneider, Siemens S7, Profibus, WinCC
Instrumentation: Calibration
CAD: Autocad

LANGUAGES
French: Mother tongue
English: Good
Dutch: Academic knowledge

Expériences professionnelles

Period 03/2012 - 10/2015
Employer Groupe Mestdagh-Carrefour Market
Role IT Project Coordinator
Location Belgium
Tasks and activities Plan and coordinate IT infrastructure activities.
Participate in various projects definition related to sale (Self-Scans, Electronic Labels).
Develop back-office software (Windev, SQL, Microsoft SQL Server).
Manage and monitor new stores construction.

Period 06/2010 -01/2012
Employer FAMHP - Federal Agency for Medicines and Health Products
Role ICT Expert
Location Brussels
Tasks and activities Project Management
Manage user account Migration on new DNS server, PC installation and applications deployment.
Technical Support
Solve technical end-users issues related to archive, blocked account, disk space and Ms suite.
Principal point of contact for technical issues.
Document issues with solutions and workarounds for rapid reuse and reduction of solution lead time. Establish KPI to monitor Service level Agreements.
IT Maintenance
Maintain and monitor IT landscape: hardware, software, security and back up.
Maintain and monitor IT assets: Customer PC/laptop, Windows XP/7, Ms Office, VoIP, devices and printers, customer applications.

Period 09/2008-09/2009
Employer Belgacom through IP Globalnet
Role IT Technical Support Consultant
Location Brussels
Tasks and activities Business Key-Account support
First line support and diagnostics for Internet Belgacom service.
Remote support
Solve technical end-users issues related to Internet and TV.
Document issues with solutions and workarounds for rapid reuse and reduction of solution lead time.
Maintain and monitor IT landscape: hardware, software, security and back up.
Maintain and monitor IT assets: PC/laptop, Windows XP, Ms Office, devices and printers, applications.

Period 08/2006-08/2008
Employer GSK through C&A Consultants
Role Equipment Validation Consultant
Location ixensart
Tasks and activities Sterilization
Pharmaceutical equipment validation specialized in autoclaves technologies.
Instrumentation
Calibration temperature sensors, validation and reporting.

Period 10/2004-06/2006
Employer Caterpillar
Role IT Analyst & Developer
Location Gosselies
Tasks and activities Analyze develop, test, maintain and monitor applications to create Value-Stream Maps using Six-Sigma methodology.
Extensive use of Access Database and VBA Object Oriented language.