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Photo de Nadir, Consultant fonctionnel SIEBEL TOOLS

Nadir Consultant fonctionnel SIEBEL TOOLS

CV n°101207B003
Compétences techniques
Études et formations

Education and Training
· Salesforce Certified Platform Developer 1, DEV501 2017

· Master 2 Professional in Computing Sciences at Galilei Institute - Paris 13 2007 - 2008

· Computer engineer graduated from the National Institute of Informatics (INI) - Algiers 2001 - 2006

Core Competencies
· Salesforce & Force.com implementation (Salesforce certified Platform Developer 1, DEV501)
· Integration of Salesforce in complex environment(Integration with ETL, WebServices, API)
· Migration from Siebel to Salesforce.
· Project management & consulting.
· Working within agile scrum environment.
· Interpersonal and communication skills, strong work ethic.

Expériences professionnelles

AXA France, Paris, France , sector: Insurance / Finance Jun 2016 - Current
Salesforce Developper
Deployment of Salesforce for 3500 agents (largest insurance agent network in france), 15000 users.In 2016, this project is considered by Salesforce as the biggest project in europe. The complex ecosystem of AXA was the biggest challenge to integrate Salesforce
Key Contributions and Achievements
· Integrating of Salesforce with referential customer and distributor systems(mainframe systems)
· Development of UI, visualforcepages, triggers, inbound/outbound WS(Soap, Rest), batchs, queues.
· Data migration of all data from Siebel to Salesforce
Environment: Salesforce, visualforce, Apex, SOQL, SOSL, Web Services (Soap, Rest), Talend, Dataloader, Working in an agile environment.

AXA France, Paris, France , sector: Insurance / Finance Jan 2016 – Jun 2016
Salesforce Project Manager
In this project very awaited by AXA France direction, it was necessary to produce a first version of AXA insurance agencies that meets most of the functionality expected by the business, my contribution was mainly in the integration of salesforce With several tools used by AXA using the ETL / WS
Key Contributions and Achievements
· integration of Salesforce with mainframe applications using ETL/Web services
· Managing a project to setup Elastic Search platform that archives activities instead of archiving them in salesforce
· Management of several projects: following of contributors activities, planning, analysis of user needs, writing of
functional specifications and monitoring of developments
· Collaborate with clients to develop custom solutions to meet customer requirements
· Participate in end-to-end in the product life cycle, including requirements gathering, solution design, development, testing, and implementation
· Participate actively in functional, system, integration and regression testing activities within project timelines
· Collaboration with the architectural team to design solutions that are supported by the architecture of the existing systems
· Exceptional work ethic, proof of the ability to work under pressure, meet deadlines and be enthusiastic about
colleagues and clients
Environment: Salesforce, SOQL, Web services, working in agile environment.

AXA-Tech, Paris, France, sector: Insurance / Finance Jan 2013 – Jun 2016
Siebel/Salesforce administrator
As the head of the Siebel (6000 users) production environment, the main challenge was to ensure continuous stability and to automate all the daily processes in order to facilitate operation management
Key Contributions and Achievements
· Ensuring the stability of prod environment (6000 users working in Siebel production)
· Administration and support level 3 of Siebel and Salesforce Application
· Responsible of the relationship with Siebel TAM
· Migration of Siebel servers(installation of Siebel server from scratch) from a clusters to VMs
· Migration of Siebel Database from a superdome to a VM and adaptation of all batchs to the new environment
· Data migration from Siebel to salesforce
Environment: Salesforce, SOQL, scheduler (IBM TWS), Siebel, EIM, , batch, linux, shell

Siebel Senior Consultant(CRM Consultant), Paris and Lyon, France Mar 2008 – Jan 2013
Customers: Generali(Insurance)/ Mondial Assistance France(Insurance)/ MercSerono(Pharmaceutical company)/
Thales Services(security)/ Canal+(Media)/ Darty(retail)/ Poweo(Energy)/ Société Générale(Bank)/ SFR(Telecom)
As a senior Siebel consultant, I have worked in several areas to help my clients in implementation of Siebel solution, Siebel migration to salesforce, correction of anomalies, development and architecture of solutions.
Key Contributions and Achievements
· Participating in migration project from Siebel to salesforce and from Siebel 7.5 to Siebel 8.1.
· CTI Configuration and installation of a specific connectors between Siebel and call centers (Odigo, Vocalcom)
· Participation in the drafting of necessary documents (functional specifications, technical specifications, presentation of new features) and participation in project meetings and workshops.
· Technical training of my team
· All kinds of Siebel development (web services (EAI), data migration process(EIM), user interface, Workflows…)
Environment: Siebel, EIM, batch, Web services, Workflows, eScript

Network Consultant, Algiers, Algeria July 2006 – July 2007
At the beginning of my career, I had the chance to work in the design of the VoIp networks, Which allowed me beyond the technical experience to see how the projects are negotiated with the customers and how must be persistent until obtaining the market of the customer