Firas - Consultant technique SALESFORCE
Ref : 200331J001-
55116 MAYENCE (Allemagne)
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Consultant technique, Consultant fonctionnel, Développeur (33 ans)
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Freelance
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ROLE: Salesforce Developer
RAIFFEISEN SCHWEIZ, SWITZERLANDJan 2020 - aujourd'huiDESCRIPTION & TASKS:
TECHNOLOGIES: APEX, XML Parsing, JSON Parsing, SOAP, REST
Extension of a customer instance for the acquisition and Management of real estate data for
marketing. This included the integration of various external systems via APEX (REST/SOAP) -
ROLE: Salesforce Developer
CONCARDIS GMBH, GERMANYJan 2018 - Jan 2019DESCRIPTION & TASKS:
TECHNOLOGIES: SCRUM, APEX, Sales Cloud, Service Cloud, Lightning Components, JIRA, Stoplight, REST Webservice, JSON Parsing, JavaScript
The goal of the project was the rollout of a Salesforce instance and its adaptation to the
customer's service and sales processes.
Here we implemented, with a team, various requirements from all areas of the Sales Cloud and
the Service Cloud. The frontend was developed using Lightning Components and supplemented
by JavaScript, CSS and HMTL. In the backend the processes were implemented using Apex. The
biggest challenge during this project was that there was a very tight time frame for the completion
of the implementation.
Development of components based on Lightning Components
Implementation of the processes using Apex
Ensuring the functionalities
Performing component tests and troubleshooting
Implementation of requirements and estimation of workload in the team -
ROLE: Salesforce Developer
VOLKSWAGEN AG, GERMANYJan 2018 - Jan 2018DESCRIPTION & TASKS:
TECHNOLOGIES: ********, Service Cloud, APEX, Lightning Component, HEROKU, JIRA, REST Webservice, XML Parsing, JSON Parsing, SCRUM
The aim of this project was the new development of a brand-spanning, uniform tool for the
breakdown service worldwide. The call center agent can call up the customer's vehicle by
entering the vehicle identification number (VIN) and thus receives all information about the
vehicle and the backend status. This tool enables a better interaction between the customer
service staff "Call Center" and the dealers, as well as the support of the driver in case of a
breakdown. For this purpose, the nearest location of a service partner is sent to the driver's
navigation system "Point of Interest".
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Professional implementation of technical requirements
Agile approach e.g SCRUM standards
Integration of external interfaces
Authentication via client certificate
Development of a JEE application on HEROKU platform to solve the authentication problem.
The reason was that apex callouts to receive data from external services could not be
executed because the root certificate is not included in Salesforce's Trusted CA list.
Parsing XML & JSON in Apex -
ROLE: Salesforce-Integration Consultant
APSARA CONSULTING, GERMANYJan 2015 - Jan 2018DESCRIPTION & TASKS:
TECHNOLOGIES: ********, Sales Cloud, Service Cloud, SKYVVA, SAP, ERP, Oracle, MySQL, SQL Server
Apsara is the provider of the native integration solution "SKYVVA Integration Cloud" on the ********
platform.
Support of customer service for the integration between Salesforce and other systems such as SAP,
ERP and database (Oracle, MySQL, SQL Server) using SKYVVA.
Professional implementation of technical requirements
Product trainings as well as processing and solving support requests.
Extension of the existing Salesforce platform -
ROLE: Web Application Developer
DIVA-E ZEROS+ONES GMBH, GERMANYJan 2015 - Jan 2015DESCRIPTION & TASKS:
TECHNOLOGIES: Java, JEE, Spring MVC, JPA, Java Primefaces
Further development of an existing Java Enterprise application that manages company news
using the following technologies: JEE, Spring MVC and CSS
Development of a comprehensive user interface for an enterprise customer portal in the
banking sector, implementation was done in Java PrimeFaces and Spring MVC -
ROLE: Oracle APEX Developer
WORKGROUP TECHNOLOGIES,TUNISIAJan 2014 - Jan 2014DESCRIPTION & TASKS:
TECHNOLOGIES: Oracle, APEX 4.2, SQL, PL/SQL, JavaScript, AJAX, HTML, CSS, JQuery
Implementation of a programming of system development functions using the following
programming languages: APEX 4.2, SQL, PL / SQL, JavaScript, AJAX, HTML, CSS and JQUERY
Development and design of a management software for the electronic patient files "SANTIC"
with Apex 4.2 (Oracle Application Express) -
ROLE: Diploma engineering in computer science
FACULTY OF SCIENCES OF TUNIS (FST)2009 - 2014DESCRIPTION & TASKS:
The graduation was held at the FACULTY OF SCIENCES OF TUNIS
CERTIFICATIONS:
Salesforce ADM 201 (02/2018)
Salesforce Platform Developer I (03/2018)
Salesforce Platform App Builder (04/2018)
Salesforce Sales Cloud Consultant (08/2019)
Salesforce Service Cloud Consultant (09/2019)
Salesforce Data Architecture and Management Designer (10/2019)
Salesforce Sharing and Visibility Designer (10/2019)
Salesforce Application Architect (10/2019)
LANGUAGES:
French – Fluent
English – Fluent
German – Fluent
Arabic – Native
Salesforce ADM 201 (02/2018)
Salesforce Platform Developer I (03/2018)
Salesforce Platform App Builder (04/2018)
Salesforce Sales Cloud Consultant (08/2019)
Salesforce Service Cloud Consultant (09/2019)
Salesforce Data Architecture and Management Designer (10/2019)
Salesforce Sharing and Visibility Designer (10/2019)
Salesforce Application Architect (10/2019)
LANGUAGES:
French – Fluent
English – Fluent
German – Fluent
Arabic – Native