Mathieu - Architecte SALESFORCE

Expérience professionnelle

Worldwide Energy Management Leader
2015-2019 & 2010-2012
Solution Architect & Project Manager
Sales Cloud, Service Cloud, Marketing, ********, Knowledge, Community, Lightning
Implementation of ******** CRM for 18000+ Users Worldwide. Lead of the solution team (5 people)
• Involved in Business Requirements analysis, functional sessions and technical design.
• Built the solution based : Simple and Complex Configuration, Apex classes and triggers, VF Pages.
• Deployment of the solution

2013-2015 Worldwide Postage meter and Mailroom equipment Company
Solution Architect & Project Manager
Marketing, Sales, Customer Care, Field Service
Implementation of ******** CRM integrated with SAP and multiple 3rd party. CRM stream lead (13
people) for a deployment over 13 countries.
• Managed overall delivery on the Process and Solution aspects (Business Process Design, Requirements Gathering,
Business Requirements analysis, functional specification and solution implementation).
• Coordinated the various phases between SAP and CRM stream : General Design, Detailed Design, Build, Test and deploy.

2012
Project Manager & Technico-Functional Consultant
Sales Cloud, Service Cloud, Zuora
Implementation of ******** CRM connected to a Saas ERP to manage subscription business model.
• Cloud study to compare Saas vs. on premise solution.
• Analyzed Business Requirements, designed the solution, and wrote the Functional Design.
• Built of the solution : Complex Configuration, Apex classes, triggers, VF Pages, integration with Zuora.
• Prepared and coordinated the execution of the UAT.
• Deployment of the solution.

French retail Company
2013-2015
Solution Architect & Project Manager
Sales Cloud, Chatter, ********, Community, Mobility, Lightning
Implementation of a new management tool based on the ******** technology
• Gathered business requirements for development processes and prepared the functional and technical specifications.
• Implemented and designed the ******** solution – (Design, Build, Test, training, deployment).

2012
Technico-Functional Consultant
Sales Cloud, Chatter, ********,
Improvement of a CRM solution based on the ******** technology
• Gather and Qualify improvements
• Design and Implementation of improvement ******** solution (lightning compliant)