Ravinder Singh - Ingénieur système PHP

Expérience professionnelle

Expedia , India (Gurgaon)
June 13 to till date
System Engineer II (SME - SCOM, Splunk, Control-M, BladeLogic)

Onsite (Bellevue, WA, USA) experience of 1 month.
Involved in migration of complete support activities to India.
Achievement of SLA objectives (Response and resolution both) and ensuring that compliance with contract terms and conditions.
Incident management using Service Now.
Client:
Expedia (World’s largest travel company)

Fujitsu Consulting India , India (Pune)
Oct 11 to June 13
Senior IT Consultant ( SME L3)

Onsite (Munich, Germany) experience of 2 months.
Involved in migration of complete L3 support activities to India (Offshore) from Germany (Onsite).
Scheduling business critical jobs and applications/servers via tools i.e. Dollar Universe, which is of bellow kind –
- Application
- Windows server backup
- Unix/Linux server backup
- Database backups (Oracle and SQL)
- Exchange and NAS backup
- SAP jobs via SAP interface
Monitoring business critical applications, servers and jobs via tools i.e. HP-OVO / SCOM, which is of bellow kind –
- Installation / de-installation SCOM agents on windows servers
- Installation / de-installation HP-OVO agents on Linux servers
- Adding Windows servers to HP-OVO monitoring
- Daily checks / maintenance of SCOM agents
- Troubleshooting any issue related to SCOM / HP-OVO monitoring
- Coordinating with Onsite team on pending issues
Maintenance and upgrading existing scripts (both shell and batch scripts).
Responsible for providing Level 3 support and installation, development, deployment and maintenance of production servers for job scheduling (Dollar Universe).
Achievement of SLA objectives (Response and resolution both) and ensuring that compliance with contract terms and conditions.
Incident management using HP (ITSM).
Client:
Munich Re Group (World’s second largest insurance/re-insurance bank)

Accenture Services Pvt. Ltd. , India (Bangalore)
May 11 to Oct 11
Level E ( L2 Support)

Work with the business owner to accomplish the designing requirements and co-ordinate application Upgrades.
Responsible for customizing monitoring for Windows servers based on the RFC requirements.
Involve in setting up monitoring infrastructure for production servers.
Responsible for providing Level 2 support and development, deployment and maintenance of BMC patrol, BMC Portal, EMC SMART, TM-ART monitoring for production servers.
Incident management using BMC Remedy (ITSM).
Clients:
France Telecom, CDE, CDP, Washington Gas, FHP, CHP, WH Smith, Warner Bros, ADT Europe, SRF, BPO CT, BPO CHP, Barclay Bank, RMG, EDF, UK Power Networks, New Look, NG, Verizon, Aberdeen, HRS, CIO Microsites

Orange Business Services, India (Gurgaon) – FT, Paris Dec 06 to Present
Senior Software Engineer
• Work with the business owner to accomplish the designing requirements and co-ordinate application Upgrades.
• Responsible for Customizing Linix/Unix servers based on the RFC requirements.
• Involve in setting up the server environment for testing.
• Responsible for development, deployment and packaging of BMC patrol monitoring configuration, ORSYP Dollar Universe scheduling configuration and CFT configuration for qualification and production servers using shell scripting.
• Involve in updating the Bug Reporting Tool (QC 9.2) and raising and closing of the defects after validation.
• Involve in the patch management process, installation of the new patches of the application, for the defect correction.
• Involve in writing Shell scripts for automating the technical tests in Quality centre.
• Involve in Developing and Customizing UNIX Shell Scripts for the deployement of the delivery package on the server.
• Projects done :
AutoDoc, Orchestra, Weft Commande, AdminTool, AGC, B-USE, BIE, CGW BT-BTM, Chorus, CLIC FACTURE, DVT CARE, E CARE, ELIGIBILITE, Esource, Espace, FCI, FEL, FOCON, IPON, IPSITE, JOIGNABILITE, LBT, Live Assistant, Majellan, MIO, NEC, NET CONTENTIEUX, NextEcare, NINA, OCAWA, WEFT PORTAIL, ONECrm, OWL, Paddock, PFOL, PIDI, POCD.

UBICS Enterprise Solution Pvt. Ltd., India (New Delhi) Jan 06 to Nov 06
Assistant Software Engineer
• Responsible of development and maintenance of application code.
• Responsilbe of creating and customizing sql scripts for the application.
• Responsilbe for the creation and customizing the existing program code and SQL code as per the new Change request.
• Involve in performing, test creation and execution for the valdiation of the module developed.
• Involve in the validation and correction for the functionality of the applicaition by performing regression testing.
• Involved in complete coding and design of the product.
• Responsible for Integration of modules.
• Involve in creation of user manuals.
• Projects done :
ESIC (Employee State Insurance Corporation), developement, using PHP-MVC and Postgres on Linux enviromnet.
ILO (International Labour Organization), maintenance, using J2EE and MSSQL server 7 on Windows environment.
IAF (Indian Air Force), development, using PHP-Template and MySql on Linux environment.
DDWS (Department of Drinking Water Supply), development, using .Net and MSSQL server 2000 on Windows environment.

WebAge India Pvt. Ltd., India (New Delhi)
Mar 05 – Jun 05
Project Trainee
• Involve in documentation of modules.
• Responsible of development and maintenance of application code.
• Responsilbe of creating and customizing sql scripts for the application.
• Responsilbe for the creation and customizing the existing program code as per the new Change request.
• Involve in performing, test creation and execution for the valdiation of the module developed.
• Responsible for Integration of modules.
• Involve in creation of user manuals.
• Projects done :
********, developement, using PHP and MySql on Linux enviromnet.