Fouad - Consultant technique BSCS

Ref : 100709C002

Domicile

16000 ALGER (Algérie)
Profil

Consultant technique (44 ans)

Photo de Fouad, Consultant technique BSCS

Compétences

Documentum

BSCS

Expériences professionnelles

Team Leader

Wataniya Telecom Algeria, Billing
2009 - aujourd'hui
• Lead the billing team and share tasks
• Report the activities of Billing Team to the management staff.
• Study the feasibility of offers based on marketing specifications.
• Promotion configuration through MI.
• Ensure offers implementation and configuration.
• Troubleshoot and solve problems related to billing area.
• Ensure relationship with different structures involved in the business inside or outside Billing Service (Resources, Provisioning, Rating, Customer care, Marketing, Finance, IT/IS)
• SDPX Configuration and Migration to the Convergence Platform ( We are using several module of BSCSIX like CX for Customer Care, MP for offers configuration on convergence Platforme and PA to create the profiles).
• BSCS IX R3 integration
• Data migration from BSCS8 to BSCSIX R 3
Billing Senior Specialist

Wataniya Telecom Algeria
2008 - 2009
• SDPX Configuration and Migration to the Convergence Platform
• Execution of Bill Cycle Activities and Invoice Generation.
• Promotion Configuration through MI
• Service and Free Units Configuration
• Payments process (PIH, PTH, UCH) configuration, execution and monitoring
• Study the feasibility of offers based on marketing specifications.
• Offers Solution Analysis, Implementation and Testing.
• Serve as backend support in the troubleshooting and resolution of trouble tickets raised from Customer Care.
• Rating Systems monitoring
• SQL/PLSQL scripting to automate tasks and resolve problems
• Participation in Cross-Function project teams to deliver solutions based on the Companies business needs
• Defect Management, Shipment Testing and Installation after validation
• Reconciliation of Subscriber profiles between BSCS and other Systems (Intelligent Network, VAS platforms)
• Ensure relationship with different structures involved in the business within or without Billing Service (Resources, Provisioning, Rating, Customer care, Marketing, Finance, IT/IS)
• Lead the billing team and manage task planning
• Report the activities of the billing team to the management staff.
Billing Specialist

Wataniya Telecom Algeria
2007 - 2007
• Ensure the execution of bill cycles activities, generation of bills and payments follow-up.
• Study the feasibility of offers specifications.
• Ensure offers implementation and configuration.
• Troubleshoot and solve problems related to billing area.
• Ensure relationship with different structures involved in the business (Customer care, Marketing, Finance, IT/IS)
Billing Support Specialist

Wataniya Telecom Algeria
2006 - 2007
• Investigate, solve and follow-up with involved services (if needed) problems of the different platforms: postpaid and prepaid contracts and services problems, SIMs and MSISDNs, MMS, voice mail, SMSC, vouchers, HLR status and services attribution;
• Support BSCS users.
• Manage groups and users on BSCS and VOMS;
Developer & Administrator

Société Brown & Root – Condor (Halliburton), Documentum
novembre 2005 - décembre 2006
• Developer Documentum
• Documentum Administrator version 5.2.
• Support of users and customers.

Autres compétences

SKILLS
• Experience on BSCS Module :
- KV, MP, MI, DB_f ,CX , MI, PA and HB.
- Batch processes: BCH, BGH, MI, PIH, PTH, UCH, GMD, VMD, T.E.H., RDH, DIH, FIH, PRIH, RIH, CCH and CRH

• Experience with SQL script writing.
• Experience with UNIX platform.
• Experience with Borland Delphi for Applications Programming and Microsoft Office Applications.
• Languages: Arabic Mother tongue, French Fluent, English Intermediate.

TOOLS
• Systems: Windows NT, Windows 2000 Server, Linux/Unix
• Database: Oracle (SQL, PL/SQL)
• Programming: Delphi, Turbo Pascal, Java ,PHP,, Java Script
• Methodology: Merise, UML.

EDUCATION
August 1999 : Bachelor Degree

September 2005 : Computer Engineer, National Computing Institute, Algiers

PROFESSIONAL AND MANAGEMENT TRAINING
• ITIL v2 Fundamental Training and Certification
• SQL/PLSQL Training
• Oracle Database Performance Tuning
• Project Management
• Team Managent
• Time Managerment

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Fouad - Consultant technique BSCS

16000 ALGER (Algérie)

Consultant technique (44 ans)

Team Leader

Billing Senior Specialist

Billing Specialist

Billing Support Specialist

Developer & Administrator

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