Fouad - Consultant technique BSCS
Ref : 100709C002-
16000 ALGER (Algérie)
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Consultant technique (43 ans)
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Freelance
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Team Leader
Wataniya Telecom Algeria, Billing2009 - aujourd'hui• Lead the billing team and share tasks
• Report the activities of Billing Team to the management staff.
• Study the feasibility of offers based on marketing specifications.
• Promotion configuration through MI.
• Ensure offers implementation and configuration.
• Troubleshoot and solve problems related to billing area.
• Ensure relationship with different structures involved in the business inside or outside Billing Service (Resources, Provisioning, Rating, Customer care, Marketing, Finance, IT/IS)
• SDPX Configuration and Migration to the Convergence Platform ( We are using several module of BSCSIX like CX for Customer Care, MP for offers configuration on convergence Platforme and PA to create the profiles).
• BSCS IX R3 integration
• Data migration from BSCS8 to BSCSIX R 3 -
Billing Senior Specialist
Wataniya Telecom Algeria2008 - 2009• SDPX Configuration and Migration to the Convergence Platform
• Execution of Bill Cycle Activities and Invoice Generation.
• Promotion Configuration through MI
• Service and Free Units Configuration
• Payments process (PIH, PTH, UCH) configuration, execution and monitoring
• Study the feasibility of offers based on marketing specifications.
• Offers Solution Analysis, Implementation and Testing.
• Serve as backend support in the troubleshooting and resolution of trouble tickets raised from Customer Care.
• Rating Systems monitoring
• SQL/PLSQL scripting to automate tasks and resolve problems
• Participation in Cross-Function project teams to deliver solutions based on the Companies business needs
• Defect Management, Shipment Testing and Installation after validation
• Reconciliation of Subscriber profiles between BSCS and other Systems (Intelligent Network, VAS platforms)
• Ensure relationship with different structures involved in the business within or without Billing Service (Resources, Provisioning, Rating, Customer care, Marketing, Finance, IT/IS)
• Lead the billing team and manage task planning
• Report the activities of the billing team to the management staff. -
Billing Specialist
Wataniya Telecom Algeria2007 - 2007• Ensure the execution of bill cycles activities, generation of bills and payments follow-up.
• Study the feasibility of offers specifications.
• Ensure offers implementation and configuration.
• Troubleshoot and solve problems related to billing area.
• Ensure relationship with different structures involved in the business (Customer care, Marketing, Finance, IT/IS) -
Billing Support Specialist
Wataniya Telecom Algeria2006 - 2007• Investigate, solve and follow-up with involved services (if needed) problems of the different platforms: postpaid and prepaid contracts and services problems, SIMs and MSISDNs, MMS, voice mail, SMSC, vouchers, HLR status and services attribution;
• Support BSCS users.
• Manage groups and users on BSCS and VOMS; -
Developer & Administrator
Société Brown & Root – Condor (Halliburton), DocumentumJan 2005 - Jan 2006• Developer Documentum
• Documentum Administrator version 5.2.
• Support of users and customers.
SKILLS
• Experience on BSCS Module :
- KV, MP, MI, DB_f ,CX , MI, PA and HB.
- Batch processes: BCH, BGH, MI, PIH, PTH, UCH, GMD, VMD, T.E.H., RDH, DIH, FIH, PRIH, RIH, CCH and CRH
• Experience with SQL script writing.
• Experience with UNIX platform.
• Experience with Borland Delphi for Applications Programming and Microsoft Office Applications.
• Languages: Arabic Mother tongue, French Fluent, English Intermediate.
TOOLS
• Systems: Windows NT, Windows 2000 Server, Linux/Unix
• Database: Oracle (SQL, PL/SQL)
• Programming: Delphi, Turbo Pascal, Java ,PHP,, Java Script
• Methodology: Merise, UML.
EDUCATION
August 1999 : Bachelor Degree
September 2005 : Computer Engineer, National Computing Institute, Algiers
PROFESSIONAL AND MANAGEMENT TRAINING
• ITIL v2 Fundamental Training and Certification
• SQL/PLSQL Training
• Oracle Database Performance Tuning
• Project Management
• Team Managent
• Time Managerment
• Experience on BSCS Module :
- KV, MP, MI, DB_f ,CX , MI, PA and HB.
- Batch processes: BCH, BGH, MI, PIH, PTH, UCH, GMD, VMD, T.E.H., RDH, DIH, FIH, PRIH, RIH, CCH and CRH
• Experience with SQL script writing.
• Experience with UNIX platform.
• Experience with Borland Delphi for Applications Programming and Microsoft Office Applications.
• Languages: Arabic Mother tongue, French Fluent, English Intermediate.
TOOLS
• Systems: Windows NT, Windows 2000 Server, Linux/Unix
• Database: Oracle (SQL, PL/SQL)
• Programming: Delphi, Turbo Pascal, Java ,PHP,, Java Script
• Methodology: Merise, UML.
EDUCATION
August 1999 : Bachelor Degree
September 2005 : Computer Engineer, National Computing Institute, Algiers
PROFESSIONAL AND MANAGEMENT TRAINING
• ITIL v2 Fundamental Training and Certification
• SQL/PLSQL Training
• Oracle Database Performance Tuning
• Project Management
• Team Managent
• Time Managerment
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