Soraya - Consultant PROJECT MANAGEMENT OFFICE

You are looking for a Senior Business

EXPERTISE
Consultant who will help you to

anticipate ambiguous threats,
leverage opportunities, challenge the
BUSINESS CONSULTING
status quo, interpret information and
Performance management
decide, or align your teams,
Change management and coaching
contact me
Business needs translation

Business process reengineering

Digital transformation
CONTACT DETAILS

PROJECT MANAGEMENT

Agile methodology
Soraya ******** BERTINI
Delivery management

Risks and quality management

Resource management
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Costs control

PROJECT MANAGEMENT OFFICE

Project recovery
+ 33 6 62 92 09 01

Governance and operating processes
Planning and actions monitoring

Project reporting
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Audit preparation

EXPERIENCE

BUSINESS CONSULTANT/12 MONTHS

My assignment
Organization and management of Facility Management global projects LED
renovation worldwide for Renault, Nissan and Mitsubishi


My responsibilities
Supported projects in line with Business Plans defined with the Alliance
FM Global Manager
Set up and shared a specific implementation plan sponsorship, network
building, purchasing strategy and deployment way
Defined and aligned standards, tools, processes and governance to
optimize and ensure consistency with corporate strategies
Reviewed projects performance targets and built consistent planning
including milestones validation for local projects
Ensured proper communication on projects governance and organization
at all levels corporate, regions, local
Reported through follow-ups to Global Alliance FM committee heads,
countries, and other functions Purchasing, Human Resources, Finance
My accomplishments
Contributed to successfully achieve the Global Alliance FM business plan
through careful management of international and impactful projects


PROJECT MANAGER/9 MONTHS

My assignment
Implementation of the worldwide digital transformation strategy for Nissan's
After Sales Department

My responsibilities
Led the program deployment for Nissan Japan, Europe and North
America and supported its integration into the Alliance worldwide
organization
Reviewed Renault/Nissan's processes to leverage their strengths and
differences at an operational level
Designed the project management framework governance, operating
rules, roles and responsibilities, escalation process, reporting methods
and delivery management
Consolidated critical activities and milestones; performed risks analysis
and monitored schedules
Coordinated program's key stakeholders business, suppliers, IT, projects
Moderated workshops, weekly meetings and established progress
reports to operational teams and their direct management
Elaborated targeted and factual communication to Nissan's top
management Japan, Europe and America
Supported the Alliance Program Director through budget monitoring,
preparation for audits and steering committees

My accomplishments
Successfully delivered Nissan program within deadlines and under budget;
demonstrated excellent leadership skills in a challenging context

Tools





BUSINESS CONSULTANT/10 MONTHS

My assignment
Organization and management of the hyper-competitiveness program of the
group 2020 transformation strategy for the Real Estate Department

My responsibilities
Coordinated program's requests and studied impacts to insure adequacy
to business' constraints
Managed relationships and interactions with stakeholders across the
world experts, project managers, plant managers
Assisted directors in achieving program execution under QCD
requirements
Analyzed, prioritized and promoted proposals of innovations across the
organization
Conducted the innovation strategy to drive excellence and productivity
among plants part of the 2020 transformation plan

My accomplishments
Successfully integrated the Real Estate Department's processes within the
hyper-competitiveness program impacts study, expertise requests,
projects execution
Increased the Department's visibility on the program by anticipating on
a 2-year construction works for all Renault's sites
Leveraged the Department's contribution in the program by defining a
roadmap of all business innovations shortlisted and validated according
to profitability


PROJECT MANAGER /4 MONTHS

My assignment
Deployment of a full web unified communication solution in the context of
digital transformation

My responsibilities
Formalized business requirements and functional specifications in
preparation for the RFQ
Conducted the supplier's selection process through all phases until
contractualization
Animated the project kickoff and acceptance criteria discussions with
stakeholders
Reviewed roadmap against baseline and prioritized milestones vis-a-vis
project constraints
Supported teams and managed project's execution, from pilot phase with
key users to global deployment with all users
Designed and led the change management program for end users
adoption

My accomplishments
Earned customer trust by successfully driving adoption of the selected
solution and by meeting project objectives cost, quality and delivery

Tools





PROJECT MANAGEMENT OFFICER/4 MONTHS

My assignment
Definition of a strategic PMO function for the After Sales' web portal project
P&A orders, documentation access, workshops services and incidentology

My responsibilities
Established project's governance, implemented target operating
processes and defined QCD indicators and dashboards for reporting
Animated collaborative seminars for teams' realignment on the project'
objectives business expectations, scope, milestones, acceptance criteria,
etc.
Deployed tools and prioritization processes for business features'
selection
Performed Agile coaching and coordinated teams through the project'
risky phases
Monitored actions, resources, planning and optimized team scheduling
Tracked project' performance and ensured project management
standards and quality among the team

My accomplishments
Contributed to get the project back on track through close operational
monitoring and rapid corrective actions
Helped team members to adopt a project mindset compliance to
governance processes, schedules, quality, and anticipation of risks

Tools





BUSINESS CONSULTANT/6 MONTHS

My assignment
Optimization of the suppliers' selection process for Renault Nissan
Purchasing Organization and Real Estate Head Offices

My responsibilities
Reviewed processes and interactions between Business Units and
formalized managing directors' expectations

Designed a common process in order to increase communication and
achieve for the organization the best bid's selection
Recommended and implemented proposals regarding technical and
economic alignments with suppliers
Designed training materials and performed Renault project managers'
coaching

My accomplishments
Reduced the selection's processes by up to two weeks while increasing
preparation and analysis phases
Improved collaboration between Business Units and with their respective
clients by solving pain points in the process
Achieved a decrease of the disputes rate during projects execution with
tailored coaching of the project managers


BUSINESS CONSULTANT/3 MONTHS

My assignment
Elaboration of a strategy for the Marketing Department in order to counter
revenue erosion for the 3rd telecom player in India

My responsibilities
Assessed over-the-top players' business models Facebook, Skype,
WeChat
Identified their business models' impacts on telecom operators in APAC
Analyzed the issue of revenue erosion through audits, benchmarking,
and workshops with research analysis firms Gartner and Analysys Mason
Developed case studies on over-the-top players, their current and
potential business models, with opportunities for telecoms operators
Studied impact analysis to define nature and severity according to time
frame 1-2 years, 4-5 years and long term
Defined service offers to launch and established for the organization its
digital guidance and a mid-term products roadmap

My accomplishments
Studied and recommended specific bundled Voice-Messaging-Data'
product offering options
Contributed to strengthen the company's position within the top 3
telecom players in a fragmented and very competitive market


PROJECT MANAGER/9 MONTHS

My assignment
Management of the large-scale datacenter migration for the whole
organization

My responsibilities
Performed governance throughout the project lifecycle planning, cost,
scope validation, stakeholders management up to 45 people
Managed the execution and delivery to a production environment
Monitored risks, issues and communication with EDF senior management

My accomplishments
Migrated the whole organization's datacenters including release
management
Successful early delivery with overall planning shortened by 5 and a
200K cost reduction


PORTFOLIO PROJECT MANAGER/24 MONTHS

My assignment
Management of the supervision integration for the Infrastructure Services
Department Voice, Video and Web

My responsibilities
Managed a portfolio of projects 10 per year planning, deliverables,
and SLA reporting
Participated in steering committees, presented proposals to decision
board, organized communication towards senior management with
emphasis on team achievements
Supervised a virtual team of 20 and steered change management
trainings, return on experience workshops, and best practices promotion

My accomplishments
Implemented an integrated system for â network management using HP
Open View
Reduced projects delivery cycle time from 21 days to 18 days; contributed
to the renewal of a 2-year contract between HP and SFR