Nidhaleddine - Business Analyst BSCS

Development of web services to integrate sales application with BSCS using CMS.
Development of Mass Deactivation Tool with CMS for the recovery department (Batch Pro*C, UNIX).
Evolution of an existing dunning and scoring module (Module online Centura and Batch Pro C) where action are done with CMS.
Resolving anomalies (CMS, GMD, existing Pro C programs, UNIX, JAVA..)
Change Database architecture of an existing dealer web application (Eclipse, hibernate, PL/SQL).
Correction of false payment (PL/SQL).
Participate on implementation of a new offer, which give the possibility to made CUG under IN platform (Module online Centura and triggers PL/SQL).
Implement a support tools using SqlWindows 2000 (finish request, consult migration, Recycle numbers, Change parameter_value table).
Analyse and implementation of preferred number option (Module online Centura).
Configuration of a promotion with the module MI, and test rating and billing for customer.
Development of script for assignation of OCCs depending on several criteria.
Evolution and maintenance of Maroc Telecom Migration Tool.
Minor Modification and Impact study BGH.
Conception and Implementing Solution for Flotte Mobile and Flotte Fixe.
Study and conception of several NK part evolutions.
Conception and developing of an evolution of the portability with the third operator in Morocco.
Evolution on a tool making re-rating of rtx calls.
Conception of Flotte Fixe and Mobile numbers solution attached to a customer.

Developer in the information management department.
Cobol development.
Use of AS400’s development tools.
Informix database Proficiency.
Studying and conception of a JAVA Web application for upgrading of an existing ERP.
Trainings:
Two trainings of two weeks in Stuttgart (Germany) for studying the existing tools of development of the old ERP.

Expert Engineer in client applications and reporting

Proficiency of BSCS 7 database model.
Manipulation of the online module KV.
Development of the interface between the applications and the Billing software BSCS 7, using the standard BSCS Java API CMS (Customer Management Server). These applications can change the status of a contract or a service.
Development of a Web application in Intranet (JAVA/Servlets/Tomcat technology) presenting various statistical reports (BSCS, IN tickets, Invoice, Activation, Sales…).
Development of the service "Daily Activation Statistics" allowing to send each day to the shareholders and to the directors of Tunisiana yesterday’s Post-paid and Prepaid activations, as well as the total number of subscribers by holding account of Prepaid Churners, Post-paid Churners, etc.
Analyse of increase or decrease of different indicator (Number of Activation, number of churn, revenue…).
Development of recovery of unpaid invoice application.
Development of modules allowing managing the release of the resources (MSISDN and SIM card).
Maintenance in PL/SQL of the value added service "Bill Inquiry" allowing sending to Post-paid subscribers, by SMS, details about their free units and their overall consumption of the current month.
Working with a Business Object DWH integrator as BSCS, Tickets of call and Invoice technical expert. I had to give PL/SQL script to the integrator and to validate the results of their work.
Supplies of data to marketing department to do data mining analyse.
Trainings:
CMS (Customer Management Server, CORBA API interacting with BSCS from Java programs), 1 week, in Tunis, ensured by Mr Alain Pannetier from ATOS Origin, February 2005.
Business Object Data warehouse, three weeks in web Intelligence and Data Integrator in Tunis ensured by BMC, represent of Business Object in Tunisia.