Office 365 administration including Microsoft 365 E3/E5 grade applications, Azure AD, SharePoint, Teams, One Drive, etc.
⦁ Current experience with current Office 365 MAM applications and configurations – Autopilot, Intune, Azure AD, AD Sync, Security and Compliance, etc.
⦁ Strong experience in SCCM, MECM hardware and software silent package deployments, technical reports, batch scripting, and custom queries
⦁ Managing Microsoft Active Directory and Group Policy
⦁ Virtualizing servers with VMware ESXi
⦁ Support and Maintain desktop Support, Break/Fix issues, and Application Errors
⦁ Azure Conditional Access
⦁ Active Directory (Policies, Groups, User Management…)
⦁ Installation, Configuration, and patch management
⦁ Azure VM, VMSS management
⦁ VMware management
⦁ IVANTI patch management
⦁ Automated Deployment Rules of all updates
⦁ Manage backup/restore with TINA (Time Navigator)
⦁ Good expertise with all office 365 admin products
Group Headquarters: 500 users
Subsidiaries: 50 sites :1800 users
2300 devices
500 Servers
Projects:
- Deploy Azure MFA with conditional access: 2300 users and 50 sub-contractors
- Implementing Microsoft Defender for endpoint (Email, Mobile device, PC): Onboarding new devices, threat analytics, automate investigation…
- Implementing Intune Enrollment Android/iOS/MacoOS devices:
- (Profile Configuration, Compliance Profile, iOS/Android Apps deployment by TOKEN)
- Set up CMG (Cloud Management Gateway) for SCCM, MECM
- Set up HTTPS/PKI for all SCCM infrastructure.
- Migrate old sccm 2012 server on new infrastructure current branch
- Implementing Windows AutoPilot : Setup profile, configuration, policies, deploy new standard app with .intunewin extension.
IT Client Service Manager
NOKIA
mars 2020 - juin 2021
• IT Management of the second biggest Nokia Site in the world 4600 collaborators, 36 ha campus, 15 Buildings, R&D center research…
• Responsible for a local support team and multiple sub-contractors
• Ensure stability of the SCCM platform (OSD, Build, Drivers, Sccm Client, PXE, SQL Service Account, SCCM Client Push Account, SCCM Admin Account ...)
• Maintain good relationships with key business stakeholders
• Primary IT Interface for the market on geographical level
• Primary IT interface point into multiple IT Business Groups (ION, FN, Nokia Bell Labs, RFS, ASN)
• Ensure IT Service meets the needs of the business.
• Manage escalation in case of service quality issues.
• Provide “near to the ground” IT presence with good incumbent knowledge
• Translate business language in IT language and vice versa
• Ensure local communication to employees about new or changing services, based on in depth knowledge of the local business and organization.
• Manage and control IT room access in the different locations
• Act as primary point of contact for all IS/IT related matters for which no standard process exists for the end-users
• Act as the local face of IT maintaining good relationships with key users in the geographical area.
Projects:
End User projects, Site Transformation, WAN Harmonization, WaaS Release 1909, AutoPilot, Printer Refresh, End of Service Life (EOSL) Program, Real Estate Projects, ReUSE PC.
SCCM Administrator
ICF HABITAT
mars 2019 - février 2020
System Center Configuration Manager Curent Branch Administration
● Creation of packages and deployment of applications
● Manage the deployment of applications and OS
● Creation of Task Sequence
● Applications and Collections management
● Updates management
● Manage inventories (Software and Hardware)
● Generating reports
● Analyze, translate and formulate a user need
● Identify and diagnose a dysfunction, a breakdown, the defect of a material, an equipment, an anomaly of a system, specific to its field of activity
● Maintain and troubleshoot materials, equipment, installations and / or systems related to their trade
● Participate in development and updating of technical procedures
● Guarantee user satisfaction by providing customer-oriented service
● Train and advise users.
● Manage service requests and purchase of IT equipment
Projects
● SCCM Implementation 1 site and 21 distribution points
● software center development : allowing all employees to install applications (including packaging and distribution of software to end users)
● OS installation by PXE
Specialist Technology Support Group
UPS France
février 2017 - février 2019
● IT support level 2 and 3 on proprietary applications
● Install, deploy workstations and Servers with SCCM
● Networks and servers administration
● Intervene, if necessary, with customers for the installation or troubleshooting of IT devices.
● Monitoring of IT equipment and intervention on production in case of interruption of operations
● Support of project deployment operations
● Management of migration / installation / moving of a computer park
● Install, configure and train certain customers in applications or systems
Project
● Construction of the IT infrastructure of an automated sorting hub (UPS Paris HUB at EVRY)
Architecture Layer 3, 18 Subnets, 1 Super MDF (Main Distribution Facility), 17 IDF (Independent Distribution Facility), 76 Switch HP Aruba, 4 Core Switch fiber, 124 Access Points, 39 Wids Air Defense, 14 Servers and 1500+ End devices (desktop, laptop, printer, mobile devices…)
Onsite Support Technician
SOLUTION 30
octobre 2013 - janvier 2017
● Incident management and user support N1 and N2
● Configuration and update of workstations
● Configuration of physical and logical connection of workstations
● Administration of users and computers with Active Directory
● Domain administration under Windows Server 2012 (account, group, OU, GPO)
● Creation and application of GPO
● Deployment of applications with GPO
● Registry
● User assistance
● TCP / IP network infrastructure, DNS, DHCP
● Deployment of workstations on a corporate network
● Mail system and IT application Outlook, Lotus Note, Cisco Any connect, RSA Token
● Closure, reporting and escalation of user interventions and incidents
● Application and respect of the security and confidentiality policy for IS resources.
Projects
Life Cycle Migration & upgrade
Atos France 500 PCs, Nokia Networks 700 PCs, Novozymes 230 PCs, Towers Watson 350 PCs, IGLO France 200 PCs, IGLO Belgium 500 PCs ENSA Normandie 420 PCs.
System Administrator internship
SOLUTION 30
septembre 2012 - août 2013
Implementation of virtualized infrastructures via VMware ESXi
● Administration, maintain in operational conditions Windows Server 2008 AD, DNS, DHCP, WSUS
● Administration VM vSphere
● User assistance
● System monitoring
● New users training
● User account management
● Access rights management
● Writing procedures
● IT security management (access permissions, protections, Drive etc.)
IT Support Technician
COSIDER Pipeline
décembre 2008 - juin 2012
● Establish a diagnosis and resolve system and network incidents at the first level.
● Resolving customer requests at first level
● Administer the network, manage the configuration
● Escalating incidents or requests requiring superior technical expertise.
Langues
Anglais - C2
Autres compétences
FUNCTIONAL AREAS
● Incident management
● Project management
● Staff Management/Leadership
● Escalations Management
● Crisis management
● BCP Business Continuity plans
● Development of audit strategy
● SLA quality monitoring
● User service quality monitoring
● Disaster Recovery Plans
● Contracts Management
● Architecture, production, evolution and administration of infrastructures
● AGIL method
TECHNICAL AREAS
⦁ Microsoft Azure (MDM, Intune, Autopilot…)
⦁ Windows Server 2019, 2022
⦁ System Center (ConfigMgr, SCCM, MECM Current Branch)
⦁ Office 356 Administration (Exchange Online, Teams Admin, SharePoint)
⦁ Azure Active Directory, AD CS, DNS, DHCP, GPO, WSUS, IIS, OSD, Win PE, ADK, PKI
⦁ Windows 10, 11
⦁ VMware ESXi, Hyper-V Infrastructure
⦁ PowerShell, SQL, WMI
⦁ Apple Business Manager, Zero Touch Portal
⦁ Layer 3 Network Architecture Layer 3
⦁ ZABBIX, NAGIOS, Extreme Cloud IQ
⦁ Switch (Aruba, HP, Cisco, Alcatel-Lucent)
⦁ Visio Webex Trouble shoot
⦁ Service Now
⦁ Level 3 Support Troubleshooting, Monitoring, Reporting
DIPLOMAS
December 2020
Microsoft
Microsoft Certified: Azure Fundamentals AZ-900
December 2019
ORSYS Formation
Microsoft SCCM System Center Configuration Manager Current Branch Certification
Sept 2012 – Sept 2013
Université de Paris Sud XI Faculté de Science Orsay
Licence’s Degree
Computer systems and software specialty IT administrator
Sept 2005 – Feb. 2008
Institut National Spécialisé de la Formation Professionnelle
Bachelor’s Degree
Computer Systems and Networks
D'autres freelances Ingénieur système System Center Configuration Manager
Ces profils pourraient vous intéresser !
Oualid
Administrateur système Ingénieur système SYSTEM CENTER CONFIGURATION MANAGER SOPHOS VMWARE SYSTEMS MANAGEMENT SERVER
NANTERRE
System Center Configuration ManagerSophosWindowsVMwareCiscoCybersécuritéSécuritéDatacenterSystems Management Server
Oualid
Responsable informatique/Responsable infrastructure/Ingénieur Système/Ingénieur support
FONTENAY-AUX-ROSES
WindowsSystem Center Configuration ManagerSystems Management ServerSophosVMwareDatacenterSécurité
Aurelie
Administrateur système SYSTEM CENTER CONFIGURATION MANAGER
CARRIERES SUR SEINE
Windows 10System Center Configuration ManagerActive DirectoryMicrosoft Intune
Damien
Ingénieur système WINDOWS 10
GRETZ-ARMAINVILLIERS
Windows 10GROUP POLICY OBJECTSystem Center Configuration ManagerVMware HorizonActive DirectoryPowerShellScript ShellSQL ServerBIG-IPMicrosoft Power BI
Amine
Administrateur système SYSTEM CENTER CONFIGURATION MANAGER
BLIDA
System Center Configuration ManagerVMware vSphereWindows Server 2016VMware ESXVMware HorizonSystem Center Operations ManagerMicrosoft Cluster ServiceHyper-VVMwareCitrix XenApp
Jérôme
Administrateur système INSTALLSHIELD
SURY AUX BOIS
System Center Configuration ManagerInstallShieldMDTCitrixCitrix XenApp
Yann
Consultant technique WINDOWS
DUGNY
WindowsActive DirectoryCitrix XenAppGPOVMwareSystem Center Configuration Manager
Trachsel
Ingénieur système SYSTEM CENTER CONFIGURATION MANAGER
Brunoy
System Center Configuration ManagerPowerShell
Yann
Consultant cybersécurité ACTIVE DIRECTORY
Theix
Active DirectoryWindowsCiscoCheck PointVMwareSystem Center Configuration ManagerSécuritéPalo Alto NetworksForcepointSplunk
Nacim
Chef de projet SYSTEM CENTER CONFIGURATION MANAGER
